Platform Operations Specialist

Who We Are; What We Do; Where We’re Going

Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.

Serving over 4,000 customers in over 100 countries, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.

With employees based around the world, Magnet Forensics has been expanding our global presence with offices in Waterloo and Ottawa, Canada; Atlanta, GA, Herndon, VA, Westminster, CO; and Singapore. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.

If you think you would be the right person to join our team working towards this goal, we would love to hear from you! 

Your Role

The Platform Operations Specialist will be responsible for providing coordination and support for projects and other initiatives associated with new platform solutions sales.

What You Will Accomplish

·         Coordinate project & team activities: Facilitate communication and collaboration among team members and stakeholders to ensure smooth project execution and timely completion of tasks.

·         Support the planning process including timelines, milestones, and deliverables, to ensure successful delivery.

·         Monitor progress: Track and monitor project milestones and timelines, identifying any potential risks or issues and taking proactive measures to address them.

·         Assist in risk management: Identify potential project risks and develop mitigation strategies, working closely with leadership and team to proactively address and minimize risks.

·         Prepare documentation: Create and maintain project and other required documentation, including meeting minutes, progress reports, and status updates, to ensure clear communication and documentation of project activities.

·         Support planning of internal and external team events.

Note: Travel may be required (estimated no more than 20%)

What We Are Looking For

We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”.  It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have ‘been there, done that”.  We want to be part of your development journey, and we’ll learn as much from you as you learn from us. 

There are a couple must haves, but we will keep that list short: 

·         A minimum of 3 years of related experience

·         Intrinsically motivated and a self-starter

·         Sound knowledge of Project Management tools, techniques, and methodologies

·         Proven success in a fast-paced environment operating within time constraints

·         Demonstrated problem solving and decision-making skills

·         Ability to collaborate in a global cross-functional remote team environment

·         Proficient in common desktop packages, i.e. Word, Excel, MS Project, MS PowerPoint

·         PMP Certification, or near completion considered an asset

The Most Important Thing

We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences:

CARE – We care about each other and our mission to make a difference in the world.

OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect.

DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.

EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work.

Compensation & Benefits: 

The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you.  If the compensation structure for the role includes an incentive component (ie. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).

Compensation Range: 

MIN: $57,600 - MID: $72,000 - MAX: $86,400 - Currency: CAD 

Magnet is proud to offer benefits such as:  

·         Generous time off policies 

·         Competitive compensation 

·         Volunteer opportunities  

·         Reward and recognition programs   

·         Employee committees & resource groups  

·         Healthcare and retirement benefits 

We’re committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.

Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.

We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. If you require accommodation, please let our talent team know, or you can email aoda@magnetforensics.com.

All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.