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Program Manager

Position overview:

We are looking for a highly driven Program Manager to manage the relationships and development of our top customers and to convert new opportunities in strategic markets/geographies.

The Program Manager main objectives are:

• To define and execute a strategy that drives profitable high growth opportunities.
• To protect and develop the relationships at our top customers.
• To penetrate strategic target customers and markets through face to face meetings.

Main responsibilities:

The Program Manager will be responsible of the following:

• Active communications through periodic face to face business reviews with customers and to identify further short and long term opportunities to strengthen the partnerships.
• To identify and assess the customer’s critical needs and manage those requirements in collaboration with our internal teams.
• Identifying and developing new target accounts.
• Identifying new distribution partners.
• Owning the global supply contracts and keeping track of all contractual obligations.
• Working closely with the Technical & Marketing departments on the launch of new products.
• Clarify and communicate all customer expectations and requirements including but not limited to: timing schedules, engineering requirements, pricing, quality and delivery.
• Facilitate regular meetings with the Customer to eliminate roadblocks and ensure all program deliverables are being met on time and within budget.
• Meet with internal and external stakeholders on a regular basis to ensure all program deliverables are being met on time and within budget.
• Develop and maintain time lines to meet all customer expectations and deliverables.
• Maintain master program timing schedule.
• Coordinate execution of customer requirement with all internal departments at minimum expense
• Develop and manage supply chain partners to ensure quality, delivery & cost targets
• Financial reporting (plan vs. actual or investment, production prices, manufacturing plan).
• Maintain internal and Customer open issues list.
• Facilitate inter-departmental and Customers meetings to eliminate roadblocks.
• Maintain and report out meeting minutes.
• Prepare and present milestone reviews to management
• Assist and engage in the timely completion of project quotation and delivery.
• Assist in obtaining purchase orders for piece price and tooling
• Assist accounting in collection of A/R as required.
• Develop working relationship with customers that will enhance Optimas’ business opportunities and growth in market share.
• Other duties as assigned

Key Competencies:

The ideal candidate must have the following competencies:

• Strategic Vision.
• Building organizational capacity.
• Results driven.
• Embrace change.
• Collaboration and Influence.
• Entrepreneurial spirit.
• Customer value and Market focus.

Skills and Qualifications:

• B.S. in Industrial Engineering or any other relevant academic background.
• At least 5 years of relevant working experience.
• Excellent Communication skills.
• Proven track records in B2B account management, preferably in global locations.
• Experience in contract negotiation and managing enterprise level agreements.
• Strong ability to work in the "C-suite" as well as with production floor associates.
• The ability to interact successfully with external and internal stakeholders.
• Strong presentation and communication skills.

Optimas OE Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Optimas OE Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  

Optimas Solutions Glassdoor Company Review
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CEO of Optimas Solutions
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Daniel Harms
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Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Program Manager, Optimas Solutions

Optimas OE Solutions is on the lookout for an energetic and strategic Program Manager to take charge of developing and nurturing relationships with our key customers while exploring fresh opportunities in strategically significant markets. In this role, you will have the unique chance to craft and implement strategies that not only drive profitable growth but also enhance our partnerships with top-tier clients. Your main responsibilities will include conducting periodic face-to-face business reviews, assessing customer needs in collaboration with our internal teams, and actively pursuing new target accounts and distribution partners. You'll own the global supply contracts and ensure all customer expectations—from timelines to pricing—are effectively communicated and met. If you're someone who thrives on collaboration, enjoys working with various stakeholders, and has a passion for creating win-win scenarios, we want to hear from you! Your entrepreneurial spirit and results-driven mindset will be essential as you help Optimas build its business opportunities and market presence. Join us and turn your strategic vision into action while contributing to our growth story!

Frequently Asked Questions (FAQs) for Program Manager Role at Optimas Solutions
What skills are essential for a Program Manager at Optimas OE Solutions?

As a Program Manager at Optimas OE Solutions, essential skills include strategic vision, excellent communication, and proven experience in B2B account management. You should be adept at negotiating contracts and managing relationships with both internal and external stakeholders, ensuring all project deliverables meet expectations.

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What are the main responsibilities of a Program Manager at Optimas OE Solutions?

The main responsibilities of a Program Manager include managing customer relationships, identifying critical customer needs, developing new accounts and partners, maintaining contracts, and coordinating with various departments to ensure project timelines and quality standards are met.

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How does Optimas OE Solutions support Program Management development?

Optimas OE Solutions supports the development of Program Managers through ongoing training opportunities, collaboration with various departments, and providing a platform for executing strategic initiatives that enhance personal and professional growth.

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What qualifications are required to become a Program Manager at Optimas OE Solutions?

To become a Program Manager at Optimas OE Solutions, you need at least a B.S. in Industrial Engineering or a relevant field, along with a minimum of 5 years of experience in a similar role, particularly in B2B environments. Strong communication and negotiation skills are also essential.

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How important is customer relationship management for the Program Manager at Optimas OE Solutions?

Customer relationship management is paramount for the Program Manager at Optimas OE Solutions. This role demands regular communication and business reviews with top clients to strengthen partnerships and uncover new opportunities, ensuring that both customer needs and company goals align.

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What does the career path look like for a Program Manager at Optimas OE Solutions?

The career path for a Program Manager at Optimas OE Solutions can lead to higher management roles such as Senior Program Manager or Director of Program Management, depending on performance and contributions to the company’s success in developing customer relationships and driving growth.

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What makes Optimas OE Solutions a great place to work as a Program Manager?

Optimas OE Solutions offers a collaborative environment where Program Managers can thrive. With a focus on strategic growth, competitive compensation, and opportunities for professional development, it’s a great place to build a rewarding career.

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Common Interview Questions for Program Manager
Can you describe your experience with customer relationship management?

In addressing this question, share specific examples from your past roles where you successfully managed key client relationships, including how you identified their needs, facilitated communication, and enhanced partnerships over time.

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How do you prioritize tasks when managing multiple projects?

Explain your approach to prioritization, such as using project management tools to create timelines, maintaining a master schedule, and how you address roadblocks to ensure all deliverables are met efficiently.

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What strategies would you implement to penetrate new markets?

Discuss various strategies such as conducting market research, developing targeted outreach plans, building partnerships, and leveraging existing relationships to gain insight into potential clients in new markets.

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How do you handle conflicts within a project team?

Provide examples illustrating your communication and mediation skills. Discuss how you aim to address conflicts promptly, facilitating discussions that lead to collaborative solutions.

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What metrics do you use to measure the success of a program?

Identify key performance indicators (KPIs) you have used like customer satisfaction scores, project completion timelines, and budget adherence, demonstrating how these metrics help assess program success.

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How do you ensure that stakeholder expectations are met?

Talk about maintaining open lines of communication with stakeholders, setting clear expectations at the outset, and conducting regular updates to manage and adjust their expectations as necessary.

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Describe a time you had to influence a difficult stakeholder.

Provide a specific scenario where your persuasive communication and relationship-building skills helped you win over a hesitant stakeholder to achieve project goals.

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What is your experience with contract negotiation?

Detail your previous experiences with negotiating contracts, emphasizing your approach to ensuring mutual benefits while safeguarding your company’s interests.

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How do you stay organized with project deliverables and timelines?

Explain your organizational methods, such as using digital tools and creating regular checklists to track progress. Share how you adapt if timelines shift or if new requirements arise.

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Can you give an example of how you facilitated a successful project launch?

Share a concrete example of a project launch you managed, detailing each phase from planning to execution, including how you coordinated with cross-functional teams to meet deadlines.

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To deliver scalable and reliable supply chain and manufacturing solutions through industry leading technology and innovation, powered by our values and connections with customers, suppliers and employees.

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Full-time, remote
DATE POSTED
November 28, 2024

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