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Account Executive - LATAM

Who We Are; What We Do; Where We’re Going


Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.

 

Serving over 4,000 customers in over 100 countries, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.

 

With employees based around the world, Magnet Forensics has been expanding our global presence with offices in Waterloo and Ottawa, Canada; Atlanta, GA, Herndon, VA, Westminster, CO; and Singapore. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.

 

If you think you would be the right person to join our team working towards this goal, we would love to hear from you! 


Your Team


The Magnet Global Sales team is a high-performance operating group under a clear mission narrative, having greater degree of employee and customer satisfaction and retention.


Your Role:

 

We are looking for a high-energy and experienced Account Executive that has a strong sales track record developing, qualifying and closing Digital Forensics and SaaS deals. You will be responsible for maintaining relationships with current customers in the LATAM region, identifying and pursuing new business opportunities, managing contract negotiations and ensuring customer satisfaction.

 

 

What You Will Accomplish


·            Develop and execute territory plans.

·            Prospect for new public sector clients within your region of responsibility

·            Cross sell and up-sell within an existing booking book of business.

·            Conduct marketing lead and opportunity qualification.

·            Prepare and deliver in region customer face to face presentations.

·            Facilitate technical product demonstrations with a supporting Solution Consultant.

·            Maintain complete and accurate records of all sales activities in Magnet’s CRM.

·            Ability to manage in-region partners and build on existing relationships.

·            Attend industry events and conferences.


*Note that travel is a part of this role and could be expected up to 50-60% of the time. This role is focused on the Latin America region. 

 

What We Are Looking For


We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”.  It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have ‘been there, done that”.  We want to be part of your development journey, and we’ll learn as much from you as you learn from us. 


There are a couple must haves, but we will keep that list short:


- 3+ years’ experience as an AE specifically in software/SaaS Sales, with a demonstrated track record of meeting sales quota.

- Fluent in Portuguese/Spanish.

- Strong negotiation and communication skills.

- Previous Law Enforcement or digital Forensics experience is a plus.   

 

The Most Important Thing


We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences:

 

CARE – We care about each other and our mission to make a difference in the world.


OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect.


DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.


EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work.


We’re committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.

 

Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.

 

We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. If you require accommodation, please let our talent team know, or you can email aoda@magnetforensics.com.


All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.

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What You Should Know About Account Executive - LATAM, Magnet Forensics

Join Magnet Forensics as an Account Executive - LATAM and be a part of something truly impactful! If you thrive in a high-energy environment and have a flair for building strong relationships, you could be just the person we’re looking for. At Magnet Forensics, we’re global leaders in digital investigative software, working diligently to enable over 4,000 customers in more than 100 countries to capture and analyze critical evidence from various devices. Your role will see you managing and growing our customer base in the LATAM region, focusing primarily on public sector clients. You’ll be a key player in developing territory plans, pursuing new opportunities, and fostering existing partnerships. We value innovative minds that bring fresh insights to our mission, and we want you to help us enhance our customer satisfaction. Supporting our customers through face-to-face presentations and facilitating product demonstrations are just some of the tasks you’ll dive into. You’ll also play a major role in cross-selling and up-selling within our existing accounts while keeping meticulous records of all your sales activities in our CRM. If you have a solid background in software/SaaS sales and enjoy collaborating with talented teams, we'd love to hear from you! Your unique experiences might allow you to shine in ways that we haven’t even considered yet. At Magnet, we care passionately about what we do, and we’re committed to your growth as we work towards a safer, more secure digital world together.

Frequently Asked Questions (FAQs) for Account Executive - LATAM Role at Magnet Forensics
What skills are required for the Account Executive - LATAM position at Magnet Forensics?

To excel as an Account Executive - LATAM at Magnet Forensics, you should possess 3+ years of experience specifically in software or SaaS sales with a proven track record of meeting sales quotas. Fluency in Portuguese and Spanish is a must, along with strong negotiation and communication skills. Previous experience in law enforcement or digital forensics can also be an advantage. The ability to build and maintain customer relationships is key to your success in this role.

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What does the role of Account Executive - LATAM at Magnet Forensics entail?

In the role of Account Executive - LATAM at Magnet Forensics, you will be responsible for managing relationships with existing customers while identifying new business opportunities in the LATAM region. Your responsibilities will include conducting market research, preparing sales presentations, managing contract negotiations, and maintaining accurate records of all your sales activities in our CRM system.

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How does Magnet Forensics support its employees in the Account Executive - LATAM role?

Magnet Forensics prioritizes employee development and support in the Account Executive - LATAM role through continuous learning opportunities and a collaborative team environment. You will be surrounded by talented professionals who are dedicated to innovation and customer satisfaction, ensuring that you have the resources and encouragement needed to excel in your career.

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What kind of clients will I be working with as an Account Executive - LATAM at Magnet Forensics?

As an Account Executive - LATAM at Magnet Forensics, your primary focus will be on public sector clients. This includes government organizations and agencies that require digital forensics software to support their investigative processes. Your role will involve nurturing existing clients while actively seeking to expand the customer base within the region.

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What sets Magnet Forensics apart from other companies in the digital forensics space?

Magnet Forensics stands out in the digital forensics industry thanks to its commitment to innovation, effective customer solutions, and a strong team culture. Serving over 4,000 customers in more than 100 countries, our software capabilities are constantly evolving to adapt to modern investigative needs, which positions our Account Executives for success.

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How much travel is expected in the Account Executive - LATAM role at Magnet Forensics?

In the Account Executive - LATAM position at Magnet Forensics, you can expect to travel approximately 50-60% of the time. This travel will be essential for meeting clients face-to-face, conducting presentations, and building strong relationships with stakeholders throughout the region.

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What are the values that an Account Executive - LATAM should embody at Magnet Forensics?

As an Account Executive - LATAM at Magnet Forensics, you should embody our core values summarized by the acronym CODE: Care, Own, Dedicate, and Evolve. We seek candidates who show they genuinely care about our mission, own their results with integrity, dedicate themselves to customer fulfillment, and continuously strive to evolve in their personal and professional growth.

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Common Interview Questions for Account Executive - LATAM
Can you describe your experience in software/SaaS sales as it relates to digital forensics?

In answering this question, highlight specific experiences where you successfully sold software or SaaS products, particularly within the digital forensics or law enforcement sectors. Give examples of the strategies you employed to engage customers and close sales, emphasizing how you met targets and overcame challenges.

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How do you build and maintain relationships with clients in the LATAM region?

Focus on your skills in communication, understanding cultural differences, and being proactive. Explain how you’ve previously developed long-lasting relationships, including regular follow-ups, personalized correspondence, and attending client events, showcasing your commitment to client satisfaction.

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What techniques do you use to identify new business opportunities?

Discuss your methods for researching markets, utilizing tools for lead generation, and networking within the industry. Share any experience where you’ve successfully converted leads into sales, detailing the steps you took to dive deeper into potential opportunities.

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How do you deal with objections from prospective clients?

Demonstrate your negotiation skills by discussing a particular instance where a client had reservations. Explain how you validated their concerns, provided solutions, and ultimately turned their objections into reasons for purchasing your product.

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Can you share your approach to conducting product demonstrations?

When responding, mention how you prepare for demonstrations by understanding the client’s needs and tailoring the presentation accordingly. Explain the importance of engaging the audience and encouraging questions, ensuring clarity about the software's value.

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What strategies do you use to cross-sell and up-sell to existing customers?

Share specific tactics that involve understanding the customer's current usage and needs. Describe how you propose additional features or complementary products, focusing on the benefits they will gain, and illustrate this with any success stories.

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How do you manage your sales pipeline and maintain accurate records?

Detail your approach to CRM usage, how you prioritize leads, and the importance of documenting interactions. Discuss strategies for ensuring your pipeline reflects your sales activities accurately, helping keep track of your goals and deadlines.

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What has been your biggest challenge in sales, and how did you overcome it?

Provide a specific challenge related to sales, such as a particularly tough market or product resistance, and illustrate how you approached the situation thoughtfully. Highlight the skills you deployed to navigate the challenge successfully, showing resilience and creative problem-solving.

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How do you conduct territory planning in your sales strategy?

Outline your methodology for segmenting regions, analyzing demographics, and setting realistic sales goals. Talk about the importance of understanding the nuances within the LATAM region that could affect your approach.

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Why do you want to work at Magnet Forensics?

Express your enthusiasm for Magnet Forensics’ mission and values. Discuss how the company’s commitment to innovation and societal impact aligns with your career values, emphasizing how your skills make you a great fit for the Account Executive - LATAM position.

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At Magnet Forensics, you don't need to choose between Purpose, Innovation, and Teamwork. We can’t promise that having an impact that can potentially save lives is easy work. But we can guarantee that it’s fulfilling, fun, and you will work with o...

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DATE POSTED
November 26, 2024

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