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Associate Platform Solutions Manager, Programmatic/DSP

WebMD and its affiliates is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

About PulsePoint:
PulsePoint is a fast-growing healthcare technology company (with adtech roots) using real-time data to transform healthcare. We help brands and agencies interpret the hard-to-read signals across the health journey and unify these digital determinants of health with real-world data to produce the most dimensional view of the customer. Our award-winning advertising platforms use machine learning and programmatic automation to seamlessly activate this data, making marketing, predictive analytics, and decision support easy and instantaneous.

Associate Platform Solutions Manager
As an Associate Platform Solutions Manager, you’ll help us deepen our relationships with the incredible clients who use our platform, leading office hours while diving deep into accounts, making this role the perfect combination of right-brained and left-brained skills. You will be the subject matter expert of our healthcare marketing activation platform, bringing your knowledge to self-serve traders across agencies/brands, ultimately leading to revenue growth.
The Product You'll Be Working On:
LIFE BY PULSEPOINT™, Everything you need to plan, activate, analyze and optimize your digital healthcare advertising campaigns - in one platform. Our proprietary data targeting solutions are the backbone for thousands of healthcare brands seeking instant access to forecast, target and engage DTC and HCP audiences at scale.
What you'll be doing:
  • You’ll drive strategic conversations with clients, leading office hours and onboarding, and growing our relationships
  • Provide support, expertise, and education to a list of existing self-serve trading teams
  • With this support, these clients should be able to set up, optimize and pace their campaigns
  • Interpret what a client is asking for and brainstorm solutions leveraging existing products
  • You’ll be diving into our self-serve accounts and serve as our first line of defense, troubleshooting issues in JIRA and identifying solutions
  • You’ll have opportunities to step up and analyze campaign performance as our latest platform power user
What you'll accomplish:
  • Work on a high-touch account, which will garner you a lot of visibility and in return ample room for progression, of course with time
  • Develop meaningful and strong relationships with clients
  • Grow revenue on our self-serve accounts
  • Become an expert in our platform and with programmatic campaigns
  • Influence the product roadmap using client feedback and your own recommendations
What we're looking for:
  • 2+ years of experience on a digital or programmatic teams
  • Hands-on-keyboard experience with at least 1 DSP
  • Excellent communication and listening skills
  • Client-facing experience
  • TTD Academy or Google Certification programs
What will make you stand out:
  • Agency experience will prepare you well for how our platform looks and feels
  • Experience with health/pharma campaigns
  • Experience working with self-service clients
Target salary: $75-80k base + commission plan (depends on the health of the account and what you provide to it to help it thrive; we’ll customize a plan for you based on client set, provided to you after you’ve started and joined) 
Benefits:
  • Comprehensive healthcare with medical, dental, and vision options, and 100%-paid life & disability insurance
  • 401(k) Match
  • Generous paid vacation and sick time
  • Paid parental leave & adoption assistance
  • Annual tuition assistance
  • Better Yourself Wellness program
  • Group volunteer opportunities and fun events
  • Commuter benefits and commuting subsidy
  • A referral bonus program -- we love hiring referrals here at PulsePoint
And there’s a lot more!
Selection Process:
1) Initial Screening Call (30 mins)
2) Hiring Manager Interview (30 mins)
4) Team Interview (30 mins each with PSM + VP of Platform) 
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CEO of PulsePoint
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Konrad Gerszke
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$75000K
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What You Should Know About Associate Platform Solutions Manager, Programmatic/DSP, PulsePoint

Join PulsePoint as an Associate Platform Solutions Manager and become a key player in a fast-growing healthcare technology company! At PulsePoint, we’re all about harnessing real-time data to transform healthcare and help our clients navigate the complexities of the health journey. In this exciting role, you’ll be the bridge between our innovative platform and the incredible clients using it. Your expertise will be used to deepen relationships with clients, guiding them through our healthcare marketing activation platform, LIFE BY PULSEPOINT. You’ll lead office hours, help clients optimize their campaigns, and troubleshoot issues in JIRA, ensuring their success and satisfaction. This is a dynamic position that requires both analytical and creative thinking, allowing you to engage with self-serve trading teams and utilize your knowledge to drive revenue growth. You’ll make a significant impact by interpreting client needs and recommending innovative solutions. Plus, with a strong emphasis on professional growth, this role provides ample visibility and opportunities for advancement. So if you have 2+ years of experience with digital or programmatic teams and a passion for healthcare marketing, we’d love to hear from you and see how you can grow with us at PulsePoint!

Frequently Asked Questions (FAQs) for Associate Platform Solutions Manager, Programmatic/DSP Role at PulsePoint
What are the responsibilities of an Associate Platform Solutions Manager at PulsePoint?

As an Associate Platform Solutions Manager at PulsePoint, you will drive strategic conversations with clients, lead office hours, and provide support and education to existing trading teams. Your role involves interpreting client requests, brainstorming solutions, and optimizing campaign performance all while troubleshooting effectively.

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What qualifications are needed to apply for the Associate Platform Solutions Manager role at PulsePoint?

To join PulsePoint as an Associate Platform Solutions Manager, candidates should have a minimum of 2 years of experience in digital or programmatic teams, hands-on experience with at least one DSP, and excellent communication skills. Having agency experience or knowledge of health/pharma campaigns will be a bonus!

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How can I grow my career as an Associate Platform Solutions Manager at PulsePoint?

At PulsePoint, you’ll work on high-touch accounts which will not only provide visibility but also ample room for career progression. By developing strong relationships with clients and becoming an expert in healthcare marketing, you will influence product roadmaps based on customer feedback and performance analysis.

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What is LIFE BY PULSEPOINT and how does it relate to the Associate Platform Solutions Manager role?

LIFE BY PULSEPOINT is our comprehensive platform that aids clients in planning, activating, analyzing, and optimizing their digital healthcare advertising campaigns. In the role of Associate Platform Solutions Manager, you’ll guide clients in leveraging this platform effectively to reach their goals.

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What benefits can I expect as an Associate Platform Solutions Manager at PulsePoint?

As part of PulsePoint, you will receive comprehensive healthcare benefits, 401(k) match, generous paid vacation, paid parental leave, annual tuition assistance, and many more perks ensuring a supportive and enriching work environment.

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What does a typical selection process for the Associate Platform Solutions Manager position at PulsePoint look like?

The selection process for the Associate Platform Solutions Manager at PulsePoint includes an initial screening call, a hiring manager interview, and a team interview. Each interview is designed to evaluate your fit and skills for the role while giving you an opportunity to learn more about our culture.

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What skills will make me stand out when applying for the Associate Platform Solutions Manager role at PulsePoint?

To stand out as a candidate for the Associate Platform Solutions Manager position at PulsePoint, having agency experience, familiarity with health and pharma campaigns, and participation in Google Certification programs can set you apart and showcase your relevant expertise.

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Common Interview Questions for Associate Platform Solutions Manager, Programmatic/DSP
Can you describe your experience with digital marketing platforms?

When answering this question, highlight specific platforms you've worked on, the nature of your involvement, and any notable achievements, especially those linked to client outcomes. Emphasize your hands-on experience and how it prepares you for the Associate Platform Solutions Manager position.

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How do you handle challenging client situations as an Associate Platform Solutions Manager?

Think of a specific example of a sticky situation you've navigated. Describe your problem-solving process, demonstrating your communication and listening skills and how they’ve led to a successful resolution.

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What strategies do you use to optimize advertising campaigns?

Discuss your approach to analyzing data, using metrics to track performance, and how you leverage insights to make data-driven decisions that improve campaign outcomes. Provide anecdotes where possible.

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How do you prioritize tasks when managing multiple accounts?

Share your time management techniques, like using project management tools or prioritizing based on client needs or deadlines. Explain how you ensure all clients feel supported despite juggling multiple responsibilities.

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What do you understand by programmatic advertising?

Provide a clear and concise definition of programmatic advertising and elaborate on how it applies to healthcare marketing. Tie in your direct experience with Programmatic/DSP teams.

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Why do you want to work at PulsePoint as an Associate Platform Solutions Manager?

Express your alignment with PulsePoint’s mission, your enthusiasm for the healthcare tech industry, and how your skills will contribute to their goals. Show knowledge about the company and its services to make your answer stand out.

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How would you assess campaign performance using our platform?

Discuss the metrics and KPIs you would focus on and how you'll leverage PulsePoint's tools for analysis. Detail your experience with similar situations for credibility.

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What role does collaboration play in your approach to client management?

Emphasize the importance of working effectively with cross-functional teams and maintaining open lines of communication with clients. Share an example of how collaboration has led to a successful outcome in the past.

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Describe an instance of using data to make a strategic decision.

Provide a real scenario where data-led decision-making significantly impacted a project or campaign. Explain what data you analyzed and how it influenced your strategy.

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How do you stay current with trends in digital marketing and healthcare technology?

Share the resources you follow, whether they be industry publications, webinars, or networking events. Highlight your commitment to continuous learning and how you ensure your expertise stays relevant.

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Revolutionizing health decisions through real-time data

20 jobs
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Full-time, remote
DATE POSTED
November 28, 2024

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