Principal Project Manager, Veeva Vault Programs - EU

About fme

fme Global Life Sciences specializes in delivering comprehensive business solutions with a focus on data and document migration, enterprise content management (ECM) system implementation, and business consulting services. We serve the world’s largest pharmaceutical organizations during their digital transformations. As a recognized leader, we provide expert consulting, tailored data and document migration, and ongoing support to meet critical needs in their industries. Our strategic partnerships with leading ECM vendors like Veeva Vault, OpenText Documentum, and Generis CARA enable us to offer unparalleled expertise and service to our clients.

fme’s priority is client satisfaction and assisting them with determining the most effective way to deploy mission critical technologies. We focus on three aspects: business process consulting, technology platform implementations, managed services, and data/document migration services. This ability to provide business insight as a supplement to the clients’ internal expertise and then to execute efficiently and cost effectively is a key feature of our services and differentiates us from our competition.

Job Description

In this remote role as an experienced Principal Project Manager, you will lead the fme team on one or more designated projects (determined by project complexity and time commitment required for client success) to deliver work within the schedule and budget described in the agreed project Statement of Work (SOW). The selected candidate will follow fme Quality Management System (QMS) processes and methodology regarding internal and external reporting pertaining to measuring project performance and client satisfaction. The role will require the day-to-day management of select high-profile projects for key clients.

The Principal Project Manager is directly responsible for end-to-end project management activities for assigned projects including, but not limited to, project status reporting (including financial KPIs), project planning, risk identification, remediation, and tracking, scope management, estimation, client and contractor management, relationship management, and other project documentation preparation for projects of high business complexity (involving multiple systems interfaces that are highly visible to the organization).

The ideal candidate will have a high level of technical understanding of regulated systems in the life sciences industry, specifically Veeva Vault for this role, as well as effective organization, leadership, and communication skills.

Key Responsibilities

• Project Governance: Establish and maintain program governance structures and processes, including regular meetings, reporting mechanisms, and decision-making frameworks across fme and client leadership.
• Project Leadership: Leading client-facing meetings with technical lead support as well as holding regular technical team meetings to measure progress, address questions, and support the remediation of project challenges.
• Project Planning and Performance Management: Lead and provide direction and guidance for a wide array of activities associated with project planning and management to ensure that all assigned projects are completed on time, within budget, and to client specifications. Monitor the performance of projects, tracking key metrics and milestones to assess progress and identify areas for improvement.
• Stakeholder Management: Serve as the primary point of contact for project stakeholders, including senior management (client and fme), client project management, and external partners, communicating program status, risks, and issues at a regular cadence. Present periodic project status presentations to the fme C-Suite and PMO as well as client leadership, as required.
• Resource Allocation: Assigns and oversees daily tasks of the designated technical personnel in collaboration with the technical lead to ensure adheres to project timeline and completion of tasks in alignment with established project milestones.
• Risk Management: Identify and mitigate risks and issues that may impact project delivery, working closely with project managers and stakeholders to develop mitigation strategies.
• Quality Assurance: Adheres to ISO 9001: Quality Management standard and processes and confirms project deliverables meet quality standards and comply with relevant regulations and requirements.
• Methodology: Adhere to fme formal project management methodology for all projects.
• Change Management: Main point of contact and accountable for the management changes to project scope, schedule, and budget, assessing the impact on the program and implementing appropriate change control processes.

• Minimum of 10 years' experience as a Project Manager in the life sciences industry.

• Experience with business solution deployments leveraging enterprise content services platforms for clients.

• Experience delivering projects from a software or services provider or consulting firm experience highly preferred.

• PMP, PRINCE2, or CSM certification.

• Experience with Veeva Vault (Clinical, Regulatory, Quality, or Safety) projects.

• Effective interpersonal, communication, and presentation skills.

• Problem-solving and collaborative approach to projects.

• Self-motivated and directed.

• Bachelor's Degree in a related field required.

Full remote.

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