Medical Assistant (Float) - Manchester, CT

To apply for the Medical Assistant (Float) position at GoHealth Urgent Care, candidates should preferably be graduates of a Medical Assistant Program. Alternatively, at least 2 years of relevant Medical Assistant experience under a licensed healthcare supervisor within the last three years is acceptable. A high school diploma or equivalent is required, along with certifications such as Basic Life Support (BLS) and one of the recognized Medical Assistant certifications that must be obtained within 15 months of hire.

As a Medical Assistant (Float) at GoHealth Urgent Care, your responsibilities include supporting Medical Providers and Radiologic Technologists while managing patient care tasks. This role involves accurate completion of paperwork, effective communication with patients, organization of medical records, and adherence to quality and safety protocols. Essentially, you will be at the heart of providing an effortless patient experience, reflecting GoHealth's commitment to quality care.

The work environment for Medical Assistants at GoHealth Urgent Care is dynamic and collaborative. You will work alongside a variety of healthcare professionals in a fast-paced setting that emphasizes teamwork, quality care, and strong relationships with patients. Our culture encourages innovation, diversity, and inclusion, ensuring that every day feels fulfilling and impactful.

As a Medical Assistant (Float) at GoHealth Urgent Care, you can expect a comprehensive benefits package that includes competitive compensation, generous paid time off (PTO), and eligibility for quarterly performance bonuses as well as monthly bonus potential. We are committed to supporting our employees' health and well-being, making your growth and satisfaction a priority.

GoHealth Urgent Care is dedicated to the professional development of its Medical Assistants. We provide opportunities for ongoing training, skill enhancement, and the possibility of advancing through continued education and support in obtaining certifications. We believe in empowering our team to thrive in a rewarding healthcare career.

GoHealth Urgent Care has various full-time opportunities available for the Medical Assistant (Float) position across multiple Connecticut locations including Bishops Corner, Bristol, Corbin's Corner, Enfield, Glastonbury, Manchester, Meriden, New London, and many more. We are excited to offer a chance to engage in different environments while ensuring accessibility to quality care.

If hired as a Medical Assistant (Float) at GoHealth Urgent Care, you are required to obtain Basic Life Support (BLS) certification at the time of hire. Additionally, if you do not possess any of the recognized Medical Assistant certifications upon hire, you must obtain them within 15 months. CPOE certification for order entry is also required within two weeks of your start date.

When answering this question, consider sharing your personal passion for healthcare and helping others. Highlight any experiences that led you to choose this path and how being a Medical Assistant aligns with your career goals, while emphasizing your desire to contribute to quality patient care at GoHealth Urgent Care.

In your response, detail any specific software you’ve used in previous roles and your proficiency level. Mention how your skills in managing EHR can enhance your contributions at GoHealth Urgent Care, ensuring efficient and accurate patient documentation.

Here, discuss your organizational skills and provide examples of how you’ve effectively prioritized tasks in past experiences. Highlight techniques such as using checklists or time management tools and how these skills will help you thrive as a Medical Assistant at GoHealth Urgent Care.

Identify essential attributes like strong communication skills, empathy, attention to detail, and teamwork. Explain how these qualities foster positive patient interactions and maintain the high standard of care expected at GoHealth Urgent Care.

Demonstrate your conflict-resolution skills by describing a past experience, emphasizing your approach to dealing with difficult situations calmly and professionally. Highlight your commitment to ensuring patient satisfaction and representing GoHealth’s core values.

In your answer, share a specific example that illustrates your teamwork skills, focusing on how your role contributed to the overall success of the healthcare team. Reflect on how those collaborative efforts are critical at GoHealth Urgent Care.

Here, articulate your understanding of the role’s responsibilities, the significance of flexibility, and the impact a Medical Assistant has on patient care and team dynamics. This lets the interviewer know you’re prepared for the varied nature of the position at GoHealth Urgent Care.

Discuss your commitment to continuous learning through professional development courses, workshops, or industry publications. Mention how this proactive approach helps you stay informed about regulations relevant to your practice as a Medical Assistant at GoHealth Urgent Care.

In your response, refer to your understanding of HIPAA regulations and how you apply them in your role. Share specific examples of how you maintain confidentiality in patient interactions, emphasizing your commitment to ethical practices as a Medical Assistant.

Express your enthusiasm for the organization by highlighting aspects like GoHealth’s commitment to quality care, collaboration, and its values of diversity and inclusion. Mention how these align with your professional ethos and why you believe you could make a meaningful contribution.