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Registered Nurse - Jennings, MO

Company: Oak Street Health
Title: Center Nurse



Role Description
The purpose of a Center Nurse at Oak Street Health is to build strong relationships with Oak Street Health patients by coordinating their care and providing a seamless experience to patients and their support team. 

 

At Oak Street Health you will use an integrated approach toward achieving desired patient outcomes by utilizing standards, guidelines and pathways for care delivery.  Through clinical assessment, intervention and education you will ensure our patients are provided competent nursing care in a timely manner. Our Center Nurses drive quality care, it is of vital importance that our nurses incorporate data and information to improve care and enhance our patient outcomes. You will work to create an engaging and welcoming environment through team communication and delegation to empower other members of the care team to deliver the best care to our patients.   
Check out this pamphlet for a sneak peek into the life of an Oak Street Center Nurse!

 

Our Center Nurses report to the Practice Manager or Nurse Supervisor (where applicable).

 

Core Responsibilities:

 

  • Provide competent nursing care by displaying proficiency in this role and executing job responsibilities in a safe and consistent manner
  • Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their needs and exceeding expectations
  • Provide clinically competent triage and symptom management to patients who may or may not be physically present
  • Utilize standardized protocols for medication management, prescription refills and prior authorizations.
  • Conduct thorough and accurate reviews of patient medications and update as needed
  • Provide comprehensive education and direct patient care, particularly around chronic conditions; may occur in person, over the phone or in group settings  
  • Actively collaborate and monitor the implementation and progress of the care plan for patients on multiple provider panels
  • Form relationships with patients and their caregivers to support preventative care and ED/hospital diversion where appropriate
  • Create a welcoming and engaging environment to meet the needs of our patients, communities, families and teams where they are
  • Delegation of activities to other clinical care team members to support the needs of our patients
  • Participate in care team meetings to discuss patient care and clinic operations
  • Deliver an exceptional patient experience through service, responsiveness and respectful care
  • Perform point of care testing, procedures and specimen collection (including phlebotomy) as needed
  • Performs other related duties as assigned



What we’re looking for

 

Required Qualifications:
  • Active Registered Nurse (RN) Licensure in good standing with the applicable state
  • BLS Certification
  • Electronic Medical Record (EMR) experience
  • Ability to maintain patient confidentiality and process information in a confidential manner
  • US work authorization
  • Ability to assess patients without face-to face interaction, strong communication and assessment skill

 

Strongly Preferred Qualifications:
  • Ability to collaborate and communicate with members of an interdisciplinary care team
  • Excellent computer skills with ability to read, interpret and analyze data from various computer systems
  • Effective problem solving and prioritization skills
  • 2+ years of healthcare experience, working as an RN

 

Preferred Qualifications:
  • Previous experience in clinic setting
  • Ability to work independently
  • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary - suggestion to add this as an optional data point for specific demographics, removing from our generic central posting)
  • Somebody who embodies being “Oaky”

 

What does being “Oaky” look like?

 

  • Radiating positive energy
  • Assuming good intentions
  • Creating an unmatched patient experience
  • Driving clinical excellence
  • Taking ownership and driving for results
  • Be relentlessly determined

 

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

 

  • Collaborative and energetic culture
  • High levels of responsibility and rapid advancement
  • Competitive benefits; including paid vacation/sick time, generous 401K match with immediate vesting, as well as health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers



Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Registered Nurse - Jennings, MO, Oak Street Health

If you're looking to make a difference and thrive in a dynamic, patient-focused environment, then being a Registered Nurse at Oak Street Health might just be the perfect fit for you! In this role, you will be a vital part of a dedicated healthcare team, working tirelessly to build strong relationships with our patients. You'll leverage integrated care models and clinical guidelines to provide exceptional nursing care and enhance patient outcomes through thorough assessments, interventions, and education. Your responsiveness and ability to manage patient needs—whether over the phone or in-person—will ensure that every patient receives the competent, compassionate care they deserve. As a Center Nurse, you'll keep data and quality improvement practices at your fingertips, creating a welcoming atmosphere not just for our patients, but also for their families and our team members. At Oak Street Health, you'll be empowered to take ownership of your role, driving clinical excellence while collaborating on patient care plans and participating in team discussions. Plus, with a supportive organization that values diversity and provides competitive benefits, your career will flourish here. In short, this position is all about creating unforgettable patient experiences and truly changing lives—one interaction at a time. If you're ready to embrace this opportunity, check us out!

Frequently Asked Questions (FAQs) for Registered Nurse - Jennings, MO Role at Oak Street Health
What are the responsibilities of a Registered Nurse at Oak Street Health?

As a Registered Nurse at Oak Street Health, your responsibilities will include providing competent nursing care while ensuring patient confidentiality, conducting thorough medication reviews, and responding to patient inquiries effectively. You will also be involved in triage and symptom management, working collaboratively with an interdisciplinary care team to monitor patient care plans.

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What qualifications do I need to apply for a Registered Nurse position at Oak Street Health?

To apply for a Registered Nurse position at Oak Street Health, you should have an active RN licensure in good standing with the applicable state and a BLS certification. Additionally, previous healthcare experience is preferred, alongside strong assessment and communication skills to meet patient needs effectively.

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How does Oak Street Health ensure a positive patient experience?

At Oak Street Health, fostering a positive patient experience is at the core of what we do. Our Center Nurses build meaningful relationships with patients, engage them in their care plans, and provide educational support on chronic conditions, all aimed at delivering respectful and responsive care tailored to individual patient needs.

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What type of work environment can I expect as a Registered Nurse at Oak Street Health?

As a Registered Nurse at Oak Street Health, you can expect a collaborative and energetic work environment. Our culture emphasizes teamwork, open communication, and a commitment to enhancing the patient experience, allowing you to thrive professionally in a supportive setting.

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Is experience in a clinic setting necessary for the Registered Nurse role at Oak Street Health?

While previous experience in a clinic setting is preferred for the Registered Nurse role at Oak Street Health, it is not mandatory. We value diverse backgrounds and encourage all qualified candidates to apply, as we believe different experiences can enrich our team.

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What skills make a successful Registered Nurse at Oak Street Health?

A successful Registered Nurse at Oak Street Health thrives on strong communication, effective problem-solving, and excellent organizational skills. The ability to collaborate with other healthcare providers and a commitment to delivering exceptional care are key attributes that contribute to success in this role.

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What opportunities for advancement are available at Oak Street Health for Registered Nurses?

Oak Street Health offers Registered Nurses the potential for rapid advancement within the organization. With a focus on personal and professional growth, you will have opportunities to take on increasing responsibilities and develop your skills, paving the way for a successful career.

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Common Interview Questions for Registered Nurse - Jennings, MO
How do you manage clinical assessments in a telehealth environment?

When managing clinical assessments in a telehealth environment, it's vital to harness strong communication skills. Clearly explaining procedures, asking targeted questions to gauge symptoms, and effectively utilizing EMR systems to document patient information will ensure continuity of care.

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Can you describe your experience with patient education?

In your response, highlight specific instances where you provided education to patients, particularly regarding chronic conditions. Illustrate how you tailored your approach based on individual patient needs and ensured comprehension and engagement.

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What strategies do you use to prioritize patient care?

Discuss your ability to assess patient needs quickly and prioritize care based on urgency. Provide examples of a system you may use, such as triage protocols or collaborative care meetings, to make informed decisions about patient care.

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How do you handle difficult patient interactions?

Emphasize your dedication to empathy and active listening during difficult interactions. Share techniques like de-escalation strategies or techniques to ensure patients feel heard and understood, thereby maintaining a productive relationship.

Join Rise to see the full answer
What is your experience with electronic medical records (EMR)?

Detail your hands-on experience with EMR systems, emphasizing how you've utilized them to track patient information, document care provided, and ensure accurate and timely updates. Mention any specific EMR software you are familiar with to showcase your technical skills.

Join Rise to see the full answer
How do you build rapport with your patients?

Discuss your approach to establishing rapport, which may include sharing personal anecdotes, being approachable, and providing compassionate care. Illustrate how building trust with patients is essential for effective communication and outcomes.

Join Rise to see the full answer
Describe a time when you had to collaborate with a multidisciplinary team.

Reflect on a specific instance where you worked alongside other healthcare professionals, detailing your role, contributions, and how the collaboration led to enhanced patient outcomes. Highlight the importance of teamwork in providing comprehensive care.

Join Rise to see the full answer
How do you keep up with best practices in nursing?

Mention your commitment to ongoing education and staying current with industry trends. Talk about attending workshops, pursuing certifications, or participating in professional organizations that keep you informed and proactive in your nursing practice.

Join Rise to see the full answer
What role does data play in your nursing practice?

Highlight your understanding of the importance of data in assessing patient needs and outcomes. Discuss how you use data to make informed clinical decisions, drive improvements, and enhance the quality of care provided.

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Why do you want to work at Oak Street Health?

Articulate your passion for patient-centered care and how Oak Street Health's mission aligns with your professional values. Speak to the collaborative culture and opportunities for advancement as motivating factors for wanting to join the team.

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We’re rebuilding healthcare as it should be. Since our founding in 2012, our mission has been to build a primary care delivery platform that directly addresses rising costs and poor outcomes, two of the most pressing challenges facing the United...

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Full-time, on-site
DATE POSTED
November 26, 2024

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