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Medical Assistant (Float) - Granby, CT

 
 At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.           
                              
We are Committed to Quality Care
Our Connecticut locations have been accredited by the Urgent Care Association. The only program of its kind, this accreditation was awarded for GoHealth's excellence in both certification and quality and safety standards. This accomplishment signifies our continued dedication to the patients we serve.
                                         
In a collaborative manner, the Medical Assistant will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization and communication.                                            
The Medical Assistant completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability.           
                              
Job Requirements

Education
                                         
  • Graduate of a Medical Assistant Program preferred
  • 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred
  • CPOE must be obtained within 2 weeks of hire if Medical Assistant Certification is not obtained upon hire
  • High school diploma or equivalent required 
Work Experience                                         
  • Medical Assistant experience preferred for Graduate of a Medical Assistant Program  OR
  • 2+ years of Medical Assistant experience within the last 3 years under a licensed healthcare supervisor in lieu of a Medical Assistant program preferred
  • Knowledge of medical terminology strongly preferred
Required Licenses/Certifications                                         
  • Basic Life Support (BLS) is required at time of hire 

    One of the following certifications is required (or must obtain within 15 months of hire)

  • CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistants) 
  • CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association) 
  • RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists) 
  • NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) 
  • NRCMA – Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals) 
  • ARMA - American Registry of Medical Assistants (verified through ARMA)

    Additionally, CPOE certification for order entry is required within two weeks of start date and must be kept active in lieu of MA certification within the first 15 months of hire. 

    In lieu of an approved MA certification, we will also accept the following certifications at the time of hire:

  • Graduate of an Accredited School of Nursing or LPN or RN
  • EMT – Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) 
  • CNA - Certified Nursing Assistant 
Additional Knowledge, Skills and Abilities Required                                         
  • Knowledge of medical office management systems and procedures 
  • Excellent time management skills and ability to multi-task and prioritize work 
  • Social perceptiveness and service-oriented 
  • Excellent written and verbal communication skills 
  • Strong organizational and planning skills 
  • Proficiency in MS Office and patient management software 
Enjoy:                                         
  • Competitive compensation
  • Generous PTO
  • Quarterly performance bonuses
  • Monthly bonus potential
Full time opportunities also available at:
Bishops Corner, Bristol, Corbin's Corner, Enfield, Glastonbury, Granby, Lisbon, Manchester, Meriden, Newington South, New London, North Haven, Norwich, Old Saybrook, Pearl Street, Southington, Southington at West Street, Torrington, Vernon, Wethersfield, Windsor

 

 

 

 

 

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What You Should Know About Medical Assistant (Float) - Granby, CT, Hartford Healthcare | GoHealth Urgent Care

As a Medical Assistant (Float) at GoHealth Urgent Care in Granby, CT, you'll be joining a dedicated team that prioritizes patient care above all else. We're committed to redefining what quality urgent care means, and we’re here to deliver an effortless patient experience in a welcoming environment. In this role, you will support our Medical Providers and play a critical role in patient care management, ensuring all activities are completed with precision and a friendly touch. Your tasks will include organizing appointments, communicating with patients, and assisting in various clinical duties. We believe in a collaborative team culture with core values that inspire our work, such as innovation, integrity, and accountability. Your expertise and dedication will empower you to create a lasting impact within our communities, while continuously developing your skills through hands-on experience. To be successful, you’ll need to be organized, proficient in medical terminology, and possess excellent communication skills. Whether you’re completing documentation or assisting with procedures, your contributions will make a difference in the lives of our patients. Enjoy competitive compensation, generous paid time off, and the chance to earn quarterly performance bonuses. Join us in our mission at GoHealth, where quality care and community connection come together every day!

Frequently Asked Questions (FAQs) for Medical Assistant (Float) - Granby, CT Role at Hartford Healthcare | GoHealth Urgent Care
What does a Medical Assistant (Float) do at GoHealth Urgent Care?

The Medical Assistant (Float) at GoHealth Urgent Care plays a vital role in supporting healthcare providers and ensuring an exceptional patient experience. Responsibilities include managing patient care, assisting with clinical tasks, and effectively communicating with patients throughout their visit.

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What qualifications are required for the Medical Assistant (Float) position at GoHealth Urgent Care?

Candidates for the Medical Assistant (Float) position at GoHealth Urgent Care should ideally have completed a Medical Assistant Program and possess 1+ year of experience under a licensed healthcare supervisor. Certifications such as CMA, CCMA, RMA, or equivalent may be required depending on the circumstances.

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Is certification necessary for the Medical Assistant (Float) role at GoHealth Urgent Care?

Yes, certification is highly recommended for the Medical Assistant (Float) role at GoHealth. If not certified upon hiring, candidates must obtain their Basic Life Support (BLS) certification and relevant medical assistant certification within specified timeframes.

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What skills are beneficial for a Medical Assistant (Float) at GoHealth Urgent Care?

Essential skills for a Medical Assistant (Float) at GoHealth include strong time management, proficiency in medical office systems, excellent communication abilities, and a service-oriented mindset. Being organized, detail-oriented, and passionate about patient care is also crucial.

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What benefits are offered for the Medical Assistant (Float) position at GoHealth Urgent Care?

GoHealth Urgent Care provides numerous benefits for the Medical Assistant (Float) role, including competitive salaries, generous PTO, and performance-based bonuses. These rewards reflect our commitment to employee satisfaction and recognizing hard work.

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Can a Medical Assistant (Float) transition to a full-time position at GoHealth Urgent Care?

Yes! GoHealth Urgent Care offers full-time opportunities at various locations across Connecticut for qualified Medical Assistants (Float), allowing for professional growth and continuity within our supportive team environment.

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What is the work environment like for a Medical Assistant (Float) at GoHealth Urgent Care?

The work environment for a Medical Assistant (Float) at GoHealth Urgent Care is dynamic and collaborative, featuring a culture that places high value on patient care and teamwork. You'll be part of a team dedicated to delivering high-quality health services with a warm and supportive atmosphere.

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Common Interview Questions for Medical Assistant (Float) - Granby, CT
What inspired you to become a Medical Assistant?

When answering this question, share your passion for patient care and the healthcare field. Highlight any personal experiences that motivated you to pursue a career as a Medical Assistant, emphasizing your desire to make a positive impact on patients' lives.

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How do you prioritize tasks in a busy medical office?

Discuss your strategy for prioritizing tasks based on urgency and patient needs. Mention tools or methods you use, such as to-do lists or software, and emphasize your ability to stay organized while ensuring continuous care for patients.

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Describe your experience with medical office management systems.

Provide specific examples of medical office management systems you have used. Discuss your proficiency in navigating patient management software and how you've handled scheduling, documentation, or patient data input in past roles.

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What steps do you take to ensure patient confidentiality?

Emphasize your understanding of HIPAA regulations and your commitment to protecting patient information. Provide examples of how you've maintained confidentiality in prior roles, demonstrating your accountability and ethical standards.

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How do you handle difficult patients or family members?

Answer by outlining your approach to de-escalating tense situations. Highlight your communication skills, empathy, and ability to listen actively, along with examples of how you've successfully managed similar situations in the past.

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What is your experience with basic medical procedures?

Detail the medical procedures you've assisted with or performed, such as taking vital signs, drawing blood, or administering injections. Make sure to relate your experience to the protocols at GoHealth Urgent Care.

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How do you manage your time when faced with multiple demands?

Discuss your time management techniques and provide an example of a time when you successfully juggled multiple priorities without compromising patient care quality. Emphasize your multitasking ability and adaptability.

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Can you give an example of a time you worked effectively in a team?

Provide a situation where collaboration led to positive outcomes, such as improved patient care or efficiency in the office. Discuss your role in the teamwork and how it reflects your value for collaboration at GoHealth Urgent Care.

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What do you believe is the most important aspect of patient care?

Share your perspective on patient-centered care, emphasizing listening to patient needs, building trust, and ensuring comfort. Discuss how these factors contribute to successful outcomes in a medical setting.

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Why do you want to join GoHealth Urgent Care?

Illustrate your interest in GoHealth Urgent Care by discussing their commitment to quality care and patient experiences that resonate with your values. Mention any specific characteristics of their culture or mission that attract you to the position.

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Hartford HealthCare owns and operates hospitals and healthcare facilities. Hartford HealthCare's system includes teaching hospitals, community hospitals, a behavioral health network, a multispecialty physician group, clinical care organization, re...

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DATE POSTED
November 26, 2024

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