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Medical Assistant - Vernon, CT

Hartford Health, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across the Connecticut area.

At Hartford Health-GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team!

The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients.

Hourly rate: $18.50- $25.00
Bonus eligible up to $500/month

Job Requirements

Education
  • High School Diploma required
  • Graduate of a Medical Assisting Program preferred
 
Work Experience
  • Medical Assistant experience preferred
  • Front Desk experience preferred

Required Licenses/Certifications
  • Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).
  • One of the following certifications is required (or must obtain within 15 months of hire):
    • CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)
    • CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
    • RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists)
    • NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
    • NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals)
Additionally, CPOE certification for order entry is required within two weeks of start date and must be kept active in lieu of MA certification within the first 15 months of hire.

In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire:
  • Graduate of an Accredited School of Nursing or LPN or RN
  • EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
  • CNA - Certified Nursing Assistant

Essential Functions
  • Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
  • Process co-pays and schedule patient appointments for assigned center.
  • Coordinate provider referrals to assigned Specialist.
  • Answer patient questions regarding their care and keep them informed of their status.
  • Inform technical staff of patient flow.
  • Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit
  • Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed.
  • Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
  • Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
  • Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
  • Responsible for maintenance of medical records and scanning charts to patient files.
  • Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
  • Ensure reception is well maintained
  • Conduct courtesy call-backs for patient follow-up.
  • Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.
  • Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
  • All other duties as assigned.
 
 
Additional Knowledge, Skills and Abilities Required
  • Basic Medical Assistant duties
  • Ability to type quickly, basic computer knowledge
  • Proficient in Microsoft Word and Excel
  • Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
  • Exceptional written and verbal communication skills
  • Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference

Average salary estimate

$44900 / YEARLY (est.)
min
max
$37800K
$52000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Medical Assistant - Vernon, CT, Hartford Healthcare | GoHealth Urgent Care

Are you looking to step into a rewarding role as a Medical Assistant? Join Hartford Health-GoHealth Urgent Care in Vernon, CT, where we prioritize patient care and experience! As a Medical Assistant, you'll play a crucial part in helping our urgent care providers deliver exceptional care. Your responsibilities will include managing check-ins, interviewing patients, taking vital signs, and maintaining patient charts with detailed accuracy. If you're passionate about healthcare, this is a fantastic opportunity to work in a supportive environment where your contributions truly matter. You'll also assist in preparing treatment rooms, drawing blood, performing point of care tests, and ensuring our medical supplies are stocked and ready for use. With a competitive hourly rate between $18.50 and $25.00, plus potential bonuses up to $500 each month, your hard work will certainly be rewarded. At Hartford Health-GoHealth, we pride ourselves on a culture of service and compassion, making it a great place to grow your skills and advance your career. If you’ve completed a Medical Assisting program or have prior experience in a medical setting, we’d love to hear from you. Join us in our mission to provide seamless healthcare services to our community. Your journey starts here!

Frequently Asked Questions (FAQs) for Medical Assistant - Vernon, CT Role at Hartford Healthcare | GoHealth Urgent Care
What does a Medical Assistant do at Hartford Health-GoHealth Urgent Care?

As a Medical Assistant at Hartford Health-GoHealth Urgent Care, your role includes managing patient check-ins, measuring vital signs, preparing treatment rooms for examinations, and maintaining patient records. You will assist urgent care providers in ensuring quality patient care, which is central to our mission.

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What are the requirements to become a Medical Assistant at Hartford Health-GoHealth Urgent Care?

To become a Medical Assistant at Hartford Health-GoHealth Urgent Care, you typically need a high school diploma and ideally, a graduate of a Medical Assisting program. Additionally, you must have Basic Life Support certification and obtain a relevant medical assistant certification within your first 15 months.

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How much does a Medical Assistant at Hartford Health-GoHealth Urgent Care make?

A Medical Assistant at Hartford Health-GoHealth Urgent Care earns an hourly wage between $18.50 and $25.00, with the opportunity to earn bonuses up to $500 per month based on performance and patient feedback.

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What skills are required for the Medical Assistant position at Hartford Health-GoHealth Urgent Care?

Skills required for the Medical Assistant role include proficiency in taking vital signs, strong computer knowledge, exceptional communication skills, and the ability to interact respectfully with diverse patients. Being detail-oriented and a team player is also essential.

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What kind of work environment can a Medical Assistant expect at Hartford Health-GoHealth Urgent Care?

At Hartford Health-GoHealth Urgent Care, you can expect a collaborative and supportive work environment. The team is dedicated to providing excellent patient care while fostering a culture of respect and inclusivity.

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Are there growth opportunities for Medical Assistants at Hartford Health-GoHealth Urgent Care?

Yes! Hartford Health-GoHealth Urgent Care values professional growth and provides opportunities for Medical Assistants to advance their careers through further training and experience within our integrated health system.

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What is the role of a Medical Assistant in patient follow-up at Hartford Health-GoHealth Urgent Care?

Medical Assistants play a vital role in patient follow-up at Hartford Health-GoHealth Urgent Care by conducting courtesy call-backs, answering patient queries, and ensuring they have the information they need for their ongoing care and treatment.

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Common Interview Questions for Medical Assistant - Vernon, CT
What inspired you to become a Medical Assistant?

In answering this question, share a personal story that highlights your passion for patient care and your commitment to the healthcare field. Express your desire to make a difference in people's lives and how this role aligns with your career goals.

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How do you manage stress in a busy urgent care environment?

Discuss specific strategies you use to stay organized and calm during busy shifts. You might mention prioritizing tasks, taking deep breaths, or seeking help when needed—key skills that resonate well in a fast-paced setting like Hartford Health-GoHealth.

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Can you describe a time when you went above and beyond for a patient?

Select a real-life example that demonstrates your commitment to patient care. Detail the situation, your actions, and the outcome, emphasizing your dedication and empathy as key attributes of a successful Medical Assistant.

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What protocols would you follow when handling patient information?

Emphasize your understanding of HIPAA regulations and the importance of confidentiality. Describe how you ensure that patient information is handled securely and discuss the measures you take to safeguard privacy.

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How do you approach teamwork in a healthcare setting?

Highlight your appreciation for teamwork and collaboration in providing patient care. Provide an example of how you have effectively communicated or worked with others in a healthcare environment to achieve the best outcomes for patients.

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What do you believe is the most important quality in a Medical Assistant?

Discuss qualities such as empathy, strong communication skills, and attention to detail. Relate how these skills not only enhance patient care but also contribute to a positive working environment at Hartford Health-GoHealth Urgent Care.

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How would you handle a difficult patient?

Explain your approach to de-escalation and how you would seek to understand a patient's concerns and needs. Share your communication skills and strategies for turning a challenging interaction into a positive experience for the patient.

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What experience do you have with electronic health records (EHR)?

Provide details about your familiarity with EHR systems. Mention specific software you have used and how you’ve effectively utilized these tools to manage patient data, emphasizing accuracy and efficiency in record-keeping.

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Describe your process for taking vital signs.

Explain your methodical approach to taking vital signs accurately, including how you prepare the patient, the steps for measuring each vital sign, and how to record the information correctly. Mention the importance of this task in assessing patient health.

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How do you stay current with medical best practices?

Discuss your commitment to ongoing education, whether through training, attending workshops, or engaging with professional organizations. Highlight how staying updated positively impacts both your personal growth and patient care.

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Hartford HealthCare owns and operates hospitals and healthcare facilities. Hartford HealthCare's system includes teaching hospitals, community hospitals, a behavioral health network, a multispecialty physician group, clinical care organization, re...

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Full-time, on-site
DATE POSTED
November 26, 2024

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