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Community Manager

Community Manager - Tax Credit

Who are we?

Wendover Management, LLC is the property management division of Wendover Housing Partners, LLC. We build, finance, and manage multifamily communities for students, families, and seniors. As one of the Southeast’s premier affordable and workforce housing companies, our expansive portfolio of affordable and mixed-income developments demonstrates our continuing ability to create housing opportunities in a variety of economically and socially diverse neighborhoods. Our company is growing rapidly, and we are looking for the best!

What is our Mission?

To create exceptional experiences by building value-driven communities that enrich lives.

What is our Vision?

To create:

  • Quality housing for residents
  • Meaningful careers for our associates
  • Strong partnerships with our service providers
  • Communities that consistently deliver exceptional experiences

What do we believe in?

At Wendover, we believe that by providing quality, value-driven housing that is well-managed and maintained, we can make a positive impact on the lives of people and in the communities we serve.

The position?

We are seeking an outstanding Community Manager to join our team at Fulham Terrace, our newly opened 116-unit senior affordable community located in Riverview, Florida.

What are we looking for?

We are looking for an outstanding, experienced professional Community Manager to be responsible for the direct management of our Fulham Terrace Apartment community in Riverview, FL. Fulham Terrace is our newest affordable 116-unit senior community opening its doors this summer! The Community Manager should possess high energy, expert communication, relationship-building skills, and outstanding customer service. The ideal candidate for this position will have the ability to embrace a shared responsibility environment and work with a diverse group of people while keeping a strong sense of ownership attitude.

What are my responsibilities as a Wendover Community Manager?

Responsibilities

You will:

  • Manage all aspects of property
  • Inspect and arrange maintenance to meet company standards
  • Marketing of property and vacant spaces, on and off-site
  • Maintain a positive, productive relationship with residents
  • Oversee and manage property staff and assess performance
  • Ensure compliance with company policies and procedures
  • Management and implementation of resident activities and calendar
  • Oversee activity of the website and social media networks
  • Coordination of vendors
  • Rent collection, complete all financial reporting, and handling of accounts payable
  • Develop and manage annual budgets by forecasting requirements and analyzing variances, data, and trends
  • Accomplish financial goals and report regularly on financial performance
  • Update job and market knowledge
  • Ensure compliance with codes, regulations, and governmental agencies
  • Resolve all day-to-day property management issues including disputes related to property agreements, tenant leases, and vendor contracts
  • Ensure the highest levels of quality are being maintained for the asset, services, and resident satisfaction
  • Report to Regional Manager
  • Attendance is an essential job function

***This job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the management team.***

What do I need to qualify for this job?

  • Bachelor’s degree preferred
  • At least two years of LIHTC experience, preferred
  • Property Management course (CAM) a plus
  • Proven work experience as a property manager
  • Fully understanding property management and its financial aspects
  • In-depth knowledge of all rules and regulations surrounding property management
  • Competency in MS Office and relevant databases and software
  • Proficiency in social media platforms including Facebook, Instagram
  • Interpersonal savvy with strong communication and presentation skills
  • Well-organized with excellent time management skills
  • Must be adaptable; able to multi-task, prioritize and thrive in a fast-paced environment
  • Professional appearance and demeanor

What are the Working Conditions/Environment/Physical Demands of this position?

  • Air-conditioned office, well-lit and well-ventilated. High level of confidentiality (confidential information with regards to financial documents during the budget process, in-coming mail, e-mail, telephone calls, vendor contracts, and lender/owner information)
  • This is a full-time position and may include after-hours and weekends
  • General office equipment use will include, but not be limited to the copier, scanner, fax, computer, tablet
  • Physical demands will require but not be limited to the mobility to effectively work in a standard office environment

What are the benefits of being a Wendover team member? What is in it for me?

In addition to good working conditions and competitive pay, we provide a plethora of supplemental benefits to all eligible associates. In keeping with this goal, each benefit program has been carefully devised. We are constantly studying and evaluating our benefits programs and policies to better meet present and future needs.

Plans Include:

  • Medical – we pay 90% of the associate-only premium up to a specific plan level
  • Dental
  • Vision
  • Life
  • LTD/STD
  • Paid Holidays
  • Generous Paid Time Off
  • Flexible Spending Accounts
  • Health Savings Account available for HDHP
  • Employee Assistance Program
  • Meaningful career development and growth
  • On-going training with educational reimbursement
  • 401(K) – We match 100% up to 3% of your annual salary
  • Rent discounted (20%) unit at Denton Cove.

To learn more about our amazing company, please visit www.wendovergroup.com

Wendover Management, LLC is an Equal Opportunity Employer and a Drug-Free Workplace. Employment offers are contingent upon a successful background/credit check and references the employer considers satisfactory.

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Community Manager, Wendover Management, LLC

As a Community Manager at Wendover Management, LLC, you'll be at the forefront of shaping the vibrant atmosphere at Fulham Terrace, our newly opened 116-unit senior affordable community located in sunny Riverview, Florida. If you're passionate about creating exceptional experiences for residents and bringing value to diverse communities, this is the role for you! Your day-to-day responsibilities will include overseeing property management, maintaining relationships with residents, and leading a dedicated team of staff. Imagine being the organizational heartbeat of Fulham Terrace; from ensuring compliance with company policies, managing budgets, conducting marketing efforts to fill vacant spaces, and even coordinating resident activities, your role is crucial. We're looking for someone with high energy and excellent communication skills, someone who revels in fostering connections within the community. Previous experience in property management, especially with LIHTC housing, is preferred, but your eagerness to learn and adapt to this dynamic environment is just as important. There's excellent potential for career growth and professional development, and of course, generous benefits including medical coverage and a 20% rent discount at Denton Cove! So, if you have the right attitude and a knack for making people feel at home, Wendover Management is excited to welcome you to our team!

Frequently Asked Questions (FAQs) for Community Manager Role at Wendover Management, LLC
What does a Community Manager do at Wendover Management?

A Community Manager at Wendover Management is responsible for the overall management of the property, ensuring resident satisfaction, overseeing staff, and achieving financial goals. This includes engaging with residents, marketing the community, maintaining compliance with policies, and managing budgets.

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What qualifications are needed for the Community Manager position at Wendover Management?

To qualify for the Community Manager role at Wendover Management, candidates typically need a Bachelor’s degree, at least two years of experience in property management, and an understanding of LIHTC regulations. Strong communication skills and proficiency in relevant software are also essential.

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What is the work environment like for a Community Manager at Wendover Management?

The work environment for a Community Manager at Wendover Management is professional and supportive, located in well-lit and air-conditioned offices. The role may require evenings and weekend availability, emphasizing adaptability and multi-tasking abilities in a fast-paced setting.

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What benefits does Wendover Management offer to Community Managers?

Wendover Management offers a comprehensive benefits package including medical, dental, and vision coverage, generous paid time off, and 401(K) matching. Community Managers also receive a 20% rent discount at Denton Cove, fostering a sense of community and belonging.

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How does Wendover Management support career development for Community Managers?

Wendover Management places a strong emphasis on career development for its Community Managers, providing ongoing training, educational reimbursement, and opportunities for growth within the company, ensuring that employees are well-equipped for their roles.

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What are the key responsibilities of the Community Manager role at Fulham Terrace?

Key responsibilities of a Community Manager at Fulham Terrace include property inspections, managing staff performance, implementing resident activities, overseeing marketing strategies, and ensuring financial reporting is accurate and timely.

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Is prior property management experience required for the Community Manager position at Wendover Management?

Yes, prior property management experience is preferred for the Community Manager position at Wendover Management, particularly in managing LIHTC properties, as it helps in understanding the unique challenges and responsibilities associated with this role.

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Common Interview Questions for Community Manager
What experience do you have that qualifies you for the Community Manager role at Wendover Management?

When answering this question, focus on your relevant experience in property management, highlighting specific examples like budget management, resident relations, or compliance with regulations that align with Wendover's values.

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How would you handle a conflict between residents at Fulham Terrace?

Demonstrate your conflict resolution skills by outlining a step-by-step approach to address the issue, emphasizing active listening, empathy, and working towards a fair outcome for all parties involved.

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What strategies would you implement to maintain high resident satisfaction?

Discuss strategies that you would implement such as regular feedback surveys, organizing community events, or creating communication channels for residents to voice concerns, showcasing your commitment to building a vibrant community.

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How familiar are you with LIHTC regulations?

Share your knowledge or experience with LIHTC regulations, emphasizing how you've navigated compliance issues in the past and your commitment to staying updated on policy changes.

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Can you describe your approach to budgeting and financial reporting as a Community Manager?

Talk about your methodical approach to budgeting, forecasting needs, analyzing variances, and utilizing financial software, emphasizing how you've successfully met financial goals in previous roles.

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How do you prioritize tasks in a fast-paced property management environment?

Explain how you assess urgency and importance of tasks daily, using tools for organization, and your ability to delegate effectively while ensuring that the most critical issues are addressed first.

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What role does marketing play in your responsibilities as a Community Manager?

Highlight the importance of marketing in attracting potential residents, mentioning strategies you've used such as social media platforms, community events, and collaboration with local businesses to promote the property.

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How would you ensure compliance with regulations at Fulham Terrace?

Discuss your proactive approach to staying informed about regulations and codes that apply to property management, emphasizing regular staff training and consistent policy reviews.

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What techniques do you use to motivate and manage your team?

Outline leadership techniques such as setting clear expectations, providing positive feedback, encouraging professional development, and being approachable to foster a supportive team environment.

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Why do you want to work as a Community Manager with Wendover Management?

Share your alignment with Wendover's mission and vision, emphasizing your passion for creating exceptional community experiences and your admiration for the company’s dedication to quality and meaningful career opportunities.

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Full-time, on-site
DATE POSTED
November 27, 2024

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