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Manager, Issuing VAS - Specialized Sales

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

We are seeking a highly motivated and experienced Manager, Issuing VAS - Specialized Sales. The ideal candidate will have significant experience within the financial services industry and be able to understand and navigate the unique challenges brought forward by issuing clients.

 

This role for Manager, Issuing VAS - Specialized Sales is part of the larger Value-Added Services Sales function, with expected focus on the sale of services related to account to account transactions in the market, and potentially over time expand to other products and services. Internally, the role requires collaboration with a wide range of cross functional teams, including but is not limited to Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing.

 

Key Responsibilities

  • Demonstrate a deep understanding of the payments ecosystem, specifically issuer side needs, emerging trends, open banking, real time payments, regulatory changes, and the specific operational challenges players in the payments ecosystem face.
  • Develop/ demonstrate a comprehensive understanding of Visa's solutions and their application for clients.
  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory.
  • Identify high potential clients to target and cultivate relationships with key decision-makers within these organizations.
  • Ensure high levels of client/ prospect satisfaction through proactive outreach with relevant insights and regular follow-ups.
  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs.
  • Develop and execute sales strategies tailored to issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid.
  • Successfully structure, negotiate and close deals, ensuring that client needs are met. Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis.
  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement.
  • Promote an understanding of critical success factors to achieving the assigned solutions revenue objectives.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications

9 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

• Proven track record in field sales or related role.

• Deep knowledge and extensive experience in financial services.

• Proven ability to navigate complex sales cycles and manage large, complex deal negotiations with strategic clients.

• Strong communication, interpersonal and collaboration skills to influence direction and change attitudes / decisions of senior level international clients.

• Strong understanding of the payments ecosystem, including key players, competition, and trends.

• Proficient in CRM software.

• Excellent communication, presentation, and negotiation skills.

• Work independently as well as collaborate within a team environment.

• Strong technical skills and ability to understand complex technological solutions and business issues.

• Deep understanding of the payments ecosystem including, risk, client experience and engagement, payment security, transaction processing and regulatory requirements.

• Natural ability to understand and articulate complex concepts in a clear and concise manner.

• Confident speaker with ability to present, interact, and connect with executives and engineers.

• Excellent analytical and problem-solving skills.

• Multicultural sensitivity and interpersonal relationship management skills, including the ability to work effectively within market and US based teams

• Ability to generate organizational momentum through creative and innovative solutions to problems and opportunities.

• English and Spanish language knowledge

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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What You Should Know About Manager, Issuing VAS - Specialized Sales, Visa

At Visa, we're not just about payments; we're about transforming the way the world interacts with money. As a Manager, Issuing VAS - Specialized Sales, based in beautiful Mexico City, you will play a pivotal role in shaping the future of financial services. You'll be immersed in the dynamic payments ecosystem, where your expertise will help navigate the challenges faced by our issuing clients. This role requires an ambitious self-starter who can actively prospect and cultivate relationships with high-potential clients while showcasing Visa's innovative solutions. You're expected to collaborate with a wide range of teams, including Sales Operations, Product, and Marketing, to create proposals that resonate with clients and address their unique needs. By leveraging your deep knowledge of the payments landscape, including open banking and real-time payments, you will develop tailored sales strategies that align with Visa's mission to uplift everyone, everywhere. This position offers an exciting blend of independence and teamwork, requiring proficiency in CRM tools and stellar communication skills. You'll work from the office part-time while also enjoying the flexibility of a hybrid work environment. Join us at Visa, where you can make a significant impact in a purpose-driven industry and help redefine payment experiences globally.

Frequently Asked Questions (FAQs) for Manager, Issuing VAS - Specialized Sales Role at Visa
What is the role of Manager, Issuing VAS - Specialized Sales at Visa?

The Manager, Issuing VAS - Specialized Sales at Visa is responsible for driving sales and building relationships with issuing clients in the financial services industry. This role focuses on understanding the unique challenges faced by clients while effectively promoting Visa's innovative solutions tailored to meet their needs.

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What qualifications are needed for the Manager, Issuing VAS - Specialized Sales position at Visa?

Visa prefers candidates with over 9 years of relevant work experience, ideally with a background in financial services. A Bachelor’s degree is essential, while advanced degrees like an MBA are an advantage. Strong communication and negotiation skills are also vital for success in this role.

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How does Visa support career growth for Manager, Issuing VAS - Specialized Sales?

Visa is committed to fostering career growth for roles like Manager, Issuing VAS - Specialized Sales by providing continuous training, development programs, and opportunities to collaborate with cross-functional teams. This environment encourages professionals to advance their skills and expand their professional horizons.

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What are the primary responsibilities of the Manager, Issuing VAS - Specialized Sales at Visa?

The primary responsibilities include understanding the payments ecosystem, prospecting and closing sales, building client relationships, and collaborating with internal teams to ensure client satisfaction. This role also involves developing sales strategies tailored to issuers, ensuring a strong representation of Visa's solutions in the market.

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What kind of experience is preferred for the Manager, Issuing VAS - Specialized Sales position at Visa?

Preferred candidates for the Manager, Issuing VAS - Specialized Sales position should possess extensive experience in field sales and a deep understanding of the financial services landscape. They should be able to navigate complex sales cycles and management negotiations with strategic clients effectively.

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What is the work culture like for the Manager, Issuing VAS - Specialized Sales at Visa?

The work culture at Visa promotes collaboration, innovation, and a commitment to excellence. As a Manager, Issuing VAS - Specialized Sales, you will be part of a supportive team environment that values diverse perspectives and strives for a meaningful impact in the payments industry.

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Is the Manager, Issuing VAS - Specialized Sales position at Visa fully remote?

No, the Manager, Issuing VAS - Specialized Sales position at Visa is a hybrid role. Employees are expected to work from the office 2-3 days a week, allowing for a balanced approach between in-person collaboration and remote work flexibility.

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Common Interview Questions for Manager, Issuing VAS - Specialized Sales
Can you explain your experience in managing complex sales cycles for financial services?

In your response, detail specific examples of how you've navigated complex sales processes, focusing on the strategies you've used for prospecting, qualifying, and closing deals. Highlight your negotiation skills and any successful outcomes, emphasizing your understanding of client needs.

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What strategies would you employ to understand the unique challenges faced by issuing clients?

Discuss the importance of research, active listening, and building relationships with key decision-makers. Mention how staying informed about industry trends can help you identify potential challenges and propose effective solutions that align with client goals.

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How do you prioritize tasks and manage multiple client relationships effectively?

Explain your methods for organizing tasks, such as using CRM tools or creating a priority matrix. Share examples of how you maintain communication and provide value to each client, ensuring none feel neglected, particularly in a fast-paced environment.

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In your opinion, what role does teamwork play in sales at Visa?

Emphasize the significance of collaboration in achieving sales goals. Provide examples of projects where teamwork led to success, demonstrating how sharing insights and resources among departments enhances client solutions and satisfaction.

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What techniques do you use to construct compelling proposals for clients?

Discuss your approach to gathering client requirements and tailoring proposals accordingly. Highlight your ability to articulate Visa's solutions' technical capabilities clearly and how you emphasize the value they bring to the client's business.

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How would you leverage market trends to drive sales in the Issuing VAS segment?

Talk about your approach to data analysis and trend identification. Explain how you adapt sales strategies to align with emerging trends like open banking and real-time payments, showcasing your proactive and informed approach to client engagement.

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Can you provide an example of a challenging negotiation you've successfully completed?

Share a specific case where you faced significant hurdles during a negotiation. Focus on your tactics, how you addressed objections, and the eventual win-win outcome, highlighting your ability to create solutions that satisfy all parties involved.

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What steps do you take to ensure client satisfaction in your sales role?

Articulate your client-centered approach, emphasizing proactive communication, follow-ups, and feedback collection. Discuss your metrics for measuring satisfaction and continuous improvement efforts.

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How do you stay informed about the latest developments in the payments industry?

Discuss your commitment to professional development, including attending industry conferences, subscribing to relevant publications, and engaging with thought leaders on platforms such as LinkedIn. Highlight how this knowledge benefits your clients and your role.

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What are the critical success factors you've identified for achieving revenue objectives in sales?

Explain the importance of understanding client needs, strong relationship management, and adaptable sales strategies. Provide examples from your experience where these factors led directly to achieving or exceeding sales targets.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
November 26, 2024

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