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Account Manager I - Enterprise

Job Description

The Account Manager, Enterprise I, matriculates, and closes growth opportunities for the Payscale Enterprise segment within a designated book of business. Prior experience selling HCM SaaS software into organizations with 1,000+ employees is preferred. We currently have over 3000+ Enterprise customers. Payscale is proud to call some of the world's most successful organizations
users of our compensation technology. We are looking for business athletes who are ideal team players - hungry, humble, and smart - with the drive to grow revenue within our 3k + install base. 

This revenue growth will be achieved by running opportunities through a well-defined sales
process ending in successful contract execution. The ideal candidate will demonstrate strong business value presentation skills and present confidently to compensation centric human resources professionals and c-suite execs, who are current Payscale users. Your results will be measured individually (quota), and part of a larger team KPI (Key performance indicators) rollup. Retention is the life blood of our business, but your role will be to grow each customer with new compensation data sets, software, and services.

In this role, you will:

  • Create, drive, and execute on revenue upsell opportunities within a specified book of business
  • Generate business opportunities through SDR partnerships, professional networking, client account blue printing customer MQLs, etc.
  • Drive brand awareness, TSO campaigns, and lead generation
  • Meet and exceed all quarterly and annual sales quotas
  • Own the sales cycle - from lead generation to closure
  • Develop and deliver on a territory business plan working closely with sales leadership and internal partners
  • Maintain account and pipeline opportunity forecasting within Salesforce.com
  • Ensure proper customer satisfaction scores and align with retention strategies of the business
  • Proactively manage a book of business and own meeting/exceeding renewal, upsell, and retention goals


Qualifications

  • An experienced, customer-centric, Account Manager or Account Executive with documented success driving revenue growth across an existing customer base
  • 5+ years of software sales experience & a BA/BS degree strongly preferred
  • Strong preference for Human Capital Management sales experience HRIS, compensation, talent management, benefit technologies, etc.
  • Proven track record of Exceeding Quarterly and Annual sales targets
  • Knowledge of territory/accounts assigned preferred
  • Be able to work independently, take initiative, and manage performance accordingly
  • Superior professional presence and business acumen
  • Experience selling at the "C" level (CHROs a plus) and to other HR persona

Compensation 

In the spirit of pay transparency, we are excited to share the OTE for this position is $240,000. This OTE is made up of a target base compensation of $120,000 and commissions target of $120,000. If you are hired at Payscale, your final compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. We also offer a generous compensation and benefits package (more information on benefits listed below).

Company Description 

Payscale gives employers and employees confidence to know the what and why behind pay. With our leading data, technology, and experience we make it easier for you to connect compensation to goals. 

As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees, and businesses get pay right and to make sustainable fair pay a reality. Empowering more than 50 percent of the Fortune 500 in 198 countries, Payscale provides a combination of diverse and dynamic data sources, experienced compensation services, and scalable software to enable organizations such as Angel City Football Club, Target, United Healthcare, Gainsight, eBay, and The Washington Post to make fair and appropriate pay decisions. To learn more, visit www.payscale.com 

Location 

Payscale has an employee centric remote-first model that provides you the flexibility to do your best work in a space that supports you,whilealso finding time to collaborate in person for the moments that matter. 
 
In our remote-first model, employees can work from the location that works best for them. We do not have centralized corporate offices.Employees can choose to work from home, in company-paid co-working spaces, or any combination of the two that best suits their unique needs. 

When it matters (usually no more than a few times a year) we take the time to gather for in-person events. 

Payscale has employees across the US, Canada, and the UK, however we are currently unable to hire in the Quebec Province, Northern Ireland, and Hawaii. 

Benefits and Perks   

All around awesome culture where together we strive to live our 5 values: 

  • Respect every individual, work as a team 
  • Be Customer first, customer centric 
  • Have a Bias towards action 
  • Commit to excellence (we give our best everyday) 
  • Make Data driven decisions 

An open and inclusive environment where you’ll learn and grow through programs and resources like:  

  • Monthly company All Hands meetings 
  • Regular opportunities for executive leadership exposure through things like AMAs 
  • Access to continued learning & development opportunities  
  • Our commitment to a continuous feedback culture which allows us to drive performance and career growth 
  • A growing network of Employee Resource Groups 
  • Company sponsored volunteer hours 
  • And more!  

Our more standard benefits 

  • Flex Paid Time Off, giving you flexibility to rest, relax and recharge away from work 
  • 15 Paid Company Holidays, including an extended Fourth of July break, World Mental Health Day, and Juneteenth 
  • A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance covered up to 100% by Payscale 
  • 401(k) retirement program with a fully vested immediate company match 
  • 12 weeks of paid parental leave for birthing or non-birthing parents 
  • Unlimited infertility coverage benefits through our medical plans 
  • Health Savings Account (HSA) options and company contribution each pay period  
  • Flexible Spending Account (FSA) options for pre-tax employee allocations 

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you

Equal Opportunity Employer:  

We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs. 

Fraud Alert: 

Payscale values security and privacy. During your job application and interview process, we will never ask for your personal banking or financial information, social security number, or other sensitive information, if you are unsure if a message is from Payscale, please email recruiting@payscale.com 

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Average salary estimate

$180000 / YEARLY (est.)
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$120000K
$240000K

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What You Should Know About Account Manager I - Enterprise, Payscale

As the Account Manager I - Enterprise at Payscale, you will play a vital role in driving growth for our Enterprise segment. This position is perfect for those who thrive in a customer-focused environment and have a knack for creating opportunities. Your mission will be to cultivate and enhance relationships with our existing clients, ensuring they gain maximum value from our cutting-edge HCM SaaS technology. If you’re someone who loves interacting with C-suite executives and demonstrating the business value of compensation data, this is the role for you! You'll manage a portfolio of over 3,000 clients, working to upsell new services while maintaining stellar customer satisfaction. Your day-to-day will involve presenting confidently to high-level professionals, leading the sales cycle from lead generation to contract closure. Bring your strong business acumen and previous software sales experience to this role, as you’ll be instrumental in meeting and exceeding quarterly sales quotas. At Payscale, we celebrate a collaborative, remote-first culture that allows you to do your best work wherever you feel most productive. With a strong focus on personal development and a commitment to pay equity, we offer a supportive environment for your career to flourish. Join us and become part of a team that delivers compensation strategies for some of the world’s most well-known organizations. At Payscale, the opportunities are numerous, the culture is inclusive, and your success is our priority.

Frequently Asked Questions (FAQs) for Account Manager I - Enterprise Role at Payscale
What does an Account Manager I - Enterprise at Payscale do?

An Account Manager I - Enterprise at Payscale is responsible for managing and growing relationships within an existing customer base of over 3,000 enterprise clients. They focus on driving revenue upsell opportunities for HCM SaaS products, ensuring customer satisfaction, and executing successful sales processes through to contract closure.

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What qualifications are required for the Account Manager I - Enterprise position at Payscale?

The ideal candidate for the Account Manager I - Enterprise role at Payscale should have a minimum of 5 years in software sales, a strong preference for Human Capital Management expertise, and a documented success in driving revenue growth. A relevant BA/BS degree is also highly preferred.

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What kind of clients does the Account Manager I - Enterprise work with at Payscale?

As an Account Manager I - Enterprise at Payscale, you'll work primarily with large organizations that have over 1,000 employees. These clients benefit from Payscale's industry-leading compensation technology to enhance their HR processes and decisions regarding pay.

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What does the compensation package look like for the Account Manager I - Enterprise at Payscale?

At Payscale, the OTE (On-Target Earnings) for the Account Manager I - Enterprise role is $240,000, which includes a base salary of $120,000 and a potential commission of $120,000. The package also includes a comprehensive benefits plan and a strong emphasis on pay equity.

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Is remote work available for the Account Manager I - Enterprise at Payscale?

Yes, Payscale promotes a remote-first model that allows Account Manager I - Enterprise employees to work from anywhere that suits them best. This flexibility encourages a better work-life balance while fostering opportunities for collaboration during occasional in-person events.

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What skills should one possess to succeed as an Account Manager I - Enterprise at Payscale?

Success as an Account Manager I - Enterprise at Payscale requires strong business acumen, excellent presentation skills, and the ability to build relationships with C-level executives. A customer-centric mindset and experience in territory management also play crucial roles in driving upsell opportunities.

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How does Payscale support employee development for the Account Manager I - Enterprise role?

Payscale is committed to employee development through various initiatives, including ongoing learning opportunities, access to leadership, a feedback-driven culture, and employee resource groups. This supportive environment aims to foster both professional and personal growth.

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Common Interview Questions for Account Manager I - Enterprise
How have you successfully driven revenue growth in your previous roles?

To answer this question, highlight specific examples where you identified upsell opportunities, built relationships, and executed effective sales strategies that led to exceeding targets. Provide numbers where possible to demonstrate success.

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Can you talk about your experience selling to C-level executives?

When addressing this question, emphasize your experience in presenting high-value solutions to C-suite executives, detailing how you prepared tailored value propositions that aligned with their business goals. Share a specific success story to illustrate your point.

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What strategies do you employ to maintain strong relationships with clients?

Discuss your approach to client management, which might include regular check-ins, understanding their evolving needs, and proactively addressing challenges they face. Highlight any tools or methodologies you use that help you stay organized and responsive.

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How do you handle objections from clients effectively?

Share a structured approach for overcoming objections, such as active listening, acknowledging concerns, and providing data-driven responses. Be sure to provide an example of a difficult objection you navigated successfully.

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Describe a successful sales cycle you've managed from lead generation to closure.

In response to this question, outline a detailed account of a specific sales cycle you've overseen. Include how you generated leads, nurtured them, and ultimately closed the sale, highlighting any innovative strategies you employed.

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What metrics do you consider most important in evaluating your performance?

Discuss key performance indicators such as revenue growth, customer satisfaction scores, and upsell rates. Explain how you use these metrics to continuously improve your sales approach and ensure alignment with targets.

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How do you prioritize accounts in your book of business?

Describe your method for assessing account potential, which could entail looking at revenue potential, past interactions, and growth opportunities. Explain how you balance high-priority accounts with broader portfolio management needs.

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How do you stay updated on industry trends in HCM and compensation technology?

Explain your strategies for ongoing learning—such as subscribing to industry publications, participating in webinars, attending conferences, and networking with peers. This demonstrates your commitment to staying relevant in the fast-evolving HR tech landscape.

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What experience do you have with Salesforce.com or similar CRM tools?

Talk about specific functionalities you’ve utilized within Salesforce.com that have helped you manage your accounts and sales pipeline effectively. Mention any custom reports or dashboards you've created to track your performance.

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How do you foster collaboration within the sales team?

Highlight the importance of teamwork in driving sales success. Share specific practices you implement that encourage collaboration, like sharing best practices, conducting joint calls, or participating in team meetings focused on strategy.

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Payscale gives employers and employees confidence to know the what and why behind pay. With our leading data, technology, and experience we make it easier for you to connect compensation to goals. As the industry leader in compensation managemen...

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DATE POSTED
November 26, 2024

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