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Product Manager - Merchandising Systems

SKIMS is a solutions-oriented brand creating the next-generation of underwear, loungewear, and shapewear.

 

We set new standards with our game-changing product and are a driving force within pop-culture. We are looking for a Product Manager – Merchandising Systems to join us in advancing the industry forward.

 

Responsibilities

·      Serve as the Primary System Owner & Administrator for the Product Lifecycle Management (PLM) Platform

·      Create and maintain SOP documentation for PLM Merchandising processes

·      Manage PLM and Merchandising roadmap, ensuring stakeholder needs are addressed through development efforts

·      Own all administrative functions of the PLM system, ensuring it stays in-sync with downstream systems

·      Coordinate with stakeholders in Merchandising to ensure integration between systems is in accordance with our item setup process and is up to date with all changes

·      Communicate system issues in a timely manner to necessary business units

·      Coordinate with 3rd party software providers for active issues resolution and feature development roadmaps

·      Provide post-mortem analysis of any issues requiring a change in existing integration or mapping structures

·      Focus on developing feature enhancements and automations within these applications for the following departments

o   Product Development (Sourcing, Manufacturing, Importing)

o   Merchandising

·      Work closely with internal development resources to ensure project expectations are effectively communicated and understood

·      Draft detail product specifications and business requirements using an Agile approach, executed through standard Scrum board

·      Perform UAT on new features, including functional and regression testing

·      Build reporting and alerting processes within necessary applications

·      Help design, document, and maintain system processes

·      Communicate on key insights/findings, common sources of technical issues or questions, and make recommendations to solve

·      Constantly be on the lookout for ways to improve functionality and deliver a great experience to the product users and customers

·      Identify the differences in opportunities to execute small tasks independently, and when to leverage development resources

 

Desired Relative Experience

·      Extensive hands-on experience with PLM software

·      Experience with NetSuite ERP

·      Familiar with Roles and Responsibilities and Time and Action Tracking within a PLM

·      Extensive understanding of the Product lifecycle

·      Basic understanding of Wholesale system requirements such as EDI

·      A functional understanding of related data table structures

·      Familiar with IPaaS tools such as Boomi, Mulesoft, or Celigo

·      Familiar with SDLC procedures

·      General understanding of best practices and business process Product Merchandising

·      Experience in Project Management for back-office software

 

Requirements

·      Bachelor’s Degree

·      2 - 3 Years’ experience as a Product Manager for business systems

·      2 – 3 Years’ experience working on integration and mapping projects

·      2+ Years previous experience as a systems administrator or analyst

·      Project Management, Systems Implementation, and Systems Integration experience

·      Extensive experience with SaaS platforms

·      Critical thinking and problem-solving skills

 

 

 


$155,000 - $175,000 a year

Benefits and Culture

·       100% Company Paid Healthcare (medical, dental, vision) 

·       Kind Body Fertility Benefits   

·       401(k) savings plan with up to 4% match 

·       Unlimited PTO  

·       Full Access to LinkedIn learning 

·       Employee Discounts  

 

Perks (HQ Location)

·       Free weekly catered lunch at HQ – M/W/Th  

·       Dog-Friendly office  

·       Free Swag Giveaways  

·       Annual Holiday Party  

·       Annual Summer Party  

·       Invitations to pop-ups and other company events  

·       Complimentary daily office snacks and beverages 

  

SKIMS is committed to continuously creating an inclusive environment for all employees and candidates, reflective of the rich diversity of the communities we serve. Equitable workplaces foster innovation and excellence, and in our commitment to culture of belonging qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

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Average salary estimate

$165000 / YEARLY (est.)
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$155000K
$175000K

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What You Should Know About Product Manager - Merchandising Systems, SKIMS (CA)

At SKIMS, we’re all about revolutionizing the fashion industry with our innovative underwear, loungewear, and shapewear. We're looking for a passionate Product Manager - Merchandising Systems to join our talented team in sunny Los Angeles, California. In this pivotal role, you'll be the go-to expert on our Product Lifecycle Management (PLM) platform, overseeing everything from managing our merchandising roadmap to ensuring seamless integration with various systems. Your keen problem-solving skills will be invaluable as you work with internal stakeholders and third-party partners to keep our systems in sync and on point. This isn't just about maintaining systems; you're here to drive enhancements and automations that will truly elevate the way we work. You'll conduct user acceptance testing (UAT), develop detailed product specifications, and draft standard operating procedures, ensuring transparency and clarity in all project expectations. We value a proactive approach, so you'll constantly explore ways to improve functionality for our users and customers. If you're excited to contribute to a brand that is at the forefront of pop culture in an environment that encourages creativity and collaboration, then you might just be the perfect fit for the SKIMS family. With competitive pay and excellent benefits, including 100% company-paid healthcare and unlimited PTO, we can't wait to welcome you aboard!

Frequently Asked Questions (FAQs) for Product Manager - Merchandising Systems Role at SKIMS (CA)
What skills are essential for a Product Manager - Merchandising Systems at SKIMS?

To excel as a Product Manager - Merchandising Systems at SKIMS, it's crucial to have extensive hands-on experience with PLM software, a solid understanding of the product lifecycle, and familiarity with integration projects. You'll also need to be adept in managing cross-functional stakeholder communications, understanding system functionalities, and utilizing project management methodologies to deliver great user experiences.

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What are the primary responsibilities of a Product Manager - Merchandising Systems at SKIMS?

As a Product Manager - Merchandising Systems at SKIMS, your key responsibilities will include being the primary system owner for the PLM platform, managing the merchandising roadmap, and ensuring the integration of systems aligns with our item setup process. Additionally, you'll be responsible for drafting product specifications, conducting user acceptance testing, and communicating insights that can improve system functionalities.

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What experience is required for the Product Manager - Merchandising Systems position at SKIMS?

Candidates for the Product Manager - Merchandising Systems position at SKIMS should ideally have 2-3 years of experience in a similar role, particularly in managing business systems and integrations. Familiarity with PLM software, NetSuite ERP, and project management principles is essential for ensuring effective system administration and development.

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What is the company culture like for a Product Manager - Merchandising Systems at SKIMS?

SKIMS prides itself on fostering an inclusive and collaborative company culture. As a Product Manager - Merchandising Systems, you'll work in a dog-friendly office with perks like catered lunches, employee discounts, and access to professional development resources like LinkedIn Learning. The vibrant culture encourages creativity and innovation, ensuring that every team member feels valued and recognized.

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How does SKIMS support professional development for Product Managers?

SKIMS is committed to employee growth and offers various professional development opportunities for Product Managers. You'll have full access to LinkedIn Learning and participate in annual company events. We believe that investing in our employees enhances their skills and benefits the entire brand.

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What are the expected salary and benefits for a Product Manager - Merchandising Systems at SKIMS?

The salary for a Product Manager - Merchandising Systems at SKIMS ranges from $155,000 to $175,000 per year, depending on experience. Additionally, employees enjoy an array of benefits including 100% company-paid healthcare, 401(k) savings plans, unlimited PTO, and a fun environment with various team-building events.

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What tools or software should a Product Manager - Merchandising Systems be familiar with?

In the role of Product Manager - Merchandising Systems at SKIMS, familiarity with PLM software, NetSuite ERP, and integration tools such as Boomi or Mulesoft is fundamental. An understanding of data structures and project management tools will also greatly facilitate effective system management and communication with internal stakeholders.

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Common Interview Questions for Product Manager - Merchandising Systems
Can you describe your experience with PLM software as a Product Manager?

When discussing your experience with PLM software during your interview, elaborate on specific platforms you've utilized. Share how you managed different processes within the software, such as item setup, system integration, and any enhancements you championed. Highlight your ability to coordinate with various teams and drive innovations within the system.

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What strategies do you use to prioritize tasks in a project management role?

In your interview, discuss the frameworks or methodologies you follow for prioritization, like Agile or Scrum. Share examples of how you've assessed stakeholder needs and used data to prioritize tasks effectively, ensuring that your team remains focused on the most impactful projects.

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How do you handle conflicts with stakeholders regarding system requirements?

Explain your approach to conflict resolution, emphasizing the need for open communication and understanding stakeholder perspectives. Illustrate how you've navigated conflicts in the past by demonstrating a commitment to finding mutually beneficial solutions that prioritize the overall goals of the project.

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What is your approach to conducting user acceptance testing?

Provide insight into your UAT process, explaining clearly how you define test cases, gather user feedback, and assess whether new features meet business needs. Share examples of testing you've conducted and how you implemented changes based on user feedback to enhance system effectiveness.

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Describe a challenging integration project you managed.

In your answer, outline the specifics of the integration project, the obstacles faced, and the strategies you employed to overcome them. Focus on highlighting your problem-solving abilities, communication with stakeholders, and the successful outcomes that resulted from your leadership.

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How do you ensure cross-departmental collaboration in product management?

Discuss the importance of establishing clear communication channels and regular touchpoints with different departments. Share how you have successfully facilitated collaboration in the past, perhaps by organizing workshops or feedback sessions that encouraged team engagement and input.

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What metrics do you use to evaluate the success of a product?

When discussing metrics, mention key performance indicators (KPIs) relevant to product management, such as user engagement, system uptime, and customer satisfaction scores. Also, detail how you've leveraged data analytics to ensure continuous improvement and informed decision-making.

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How do you keep yourself updated with industry trends relevant to merchandising systems?

Illustrate your proactive approach to staying informed, mentioning specific industry publications, websites, or professional groups you follow. Discuss how you integrate this knowledge into your role to drive innovation and improve processes within your team.

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What role does feedback play in your product management process?

Explain your view on feedback as a vital element of product management and how you effectively solicit and implement input from team members and users alike. Share examples illustrating how feedback has led to successful changes in products or processes under your management.

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Can you talk about your experience with Agile project management?

Be prepared to discuss your hands-on experiences with Agile methodologies, explaining your role in Scrum teams and how you leveraged Agile principles to enhance product development cycles. Highlight specific projects where Agile practices have yielded significant improvements in delivery and outcomes.

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Skims is a manufacturer and retailer specializing in undergarments and loungewear designed to enhance body shape, offering a variety of bodysuits, shapewear, and underwear in styles and shades that cater to different body types.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 27, 2024

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