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Web3 Content Manager (Remote)

Who is Serotonin

Serotonin is the top go to market firm for transformative technologies, specializing in marketing, strategy, recruiting, and legal services. With a global team of 90 across 15 countries, Serotonin has supported over 300 clients in consumer tech, web3 infrastructure, digital assets, venture capital, and AI since its launch in 2020. Delivering end-to-end go-to-market solutions across all major marketing channels—including public relations, growth marketing, on-chain analytics, content, research, social, and design—Serotonin accelerates global innovation. At the core of our business is the Serotonin Platform, serving as a central nucleus for the web3 ecosystem, connecting builders and founders with essential resources to drive business growth.


About the Role

Serotonin is seeking a Content Manager to strategize, develop and execute effective content deliverables on behalf of Serotonin clients. The person in this role will join and collaborate with a growing content team, including our Director of Content, as well as work directly with our clients. The ideal candidate is an exceptional writer and strategist with a proven experience in communicating about blockchain and Web3 concepts, products, and trends to developers, non-developers, enterprises, and newcomers alike. Candidates must have a strong interest in these topics with an eagerness to expand their knowledge as new clients in emerging use cases require content strategy and execution. Serotonin offers competitive market compensation, including fully remote work.

This role provides the Content Manager an opportunity to work closely with emerging and established Web3 companies alike to help them construct and execute game-changing content strategies and creative campaigns.


Responsibilities
  • Write a variety of content, including blog posts, case studies, website copy, newsletters, video scripts, op-eds, and paid media materials for clients in and around the blockchain ecosystem.
  • Collaborate with clients on content strategy and execution, developing weekly, monthly, and quarterly plans.
  • Design and execute creative content campaigns that meet client OKRs and drive viral engagement.
  • Monitor and analyze content performance using various analytics tools to gauge success.
  • Develop and implement strategies based on analytics insights, including SEO optimization.
  • Stay informed on the latest technology trends and announcements within the Web3 ecosystem.
  • Keep up to date with content strategies used by other technology and product teams.
  • Maintain content operations for clients, ensuring alignment and transparency across the Serotonin content team.
  • Partner with the content team and Director of Content, as well as the social media team, to strategize and implement content plans for clients.


Requirements
  • 2-4 years of experience in content creation, editorial, or writing roles, particularly within tech companies.
  • Experience working with blockchain/Web3 or fintech clients, with a strong understanding of L1/L2, infrastructure, DePin, and AI trends and technologies.
  • Demonstrated success in producing impactful content for diverse audiences.
  • Previous experience in both content strategy and execution.
  • Exceptional writing and editing abilities.
  • Ability to quickly grasp and communicate complex technical concepts and products.
  • Strong desire to thrive in a fast-paced, creative environment.
  • Familiarity with CMS and analytics tools such as Semrush, Hubspot, Ghost, Medium, Google Analytics, Mirror, Paragraph, and Buffer is a plus.
  • A curious, creative, and collaborative mindset, eager to contribute to shaping the future of technology.


Benefits
  • Competitive Salary
  • Health Insurance - (US Only) 
  • 401(k) - (US Only) 
  • Remote Work Environment
  • Maternity/Paternity Leave


$85,000 - $110,000 a year
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Average salary estimate

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$85000K
$110000K

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What You Should Know About Web3 Content Manager (Remote), Serotonin

If you’re a passionate storyteller and strategist looking to dive into the thrilling world of blockchain and Web3, then the Web3 Content Manager position at Serotonin is tailor-made for you! As a leading go-to-market firm specializing in transformative technologies, Serotonin empowers its diverse clients by providing innovative marketing solutions, strategy, recruiting, and legal services. With a vibrant team spread across 15 countries, you’ll collaborate closely with talented individuals and directly engage with clients to amplify their content strategies. The ideal candidate will possess exceptional writing skills and have a knack for simplifying complex Web3 concepts for varied audiences. Your role will encompass a broad spectrum of content creation, from dynamic blog posts and newsletters to engaging video scripts and client case studies—helping to establish and enhance the voice of our clients within the blockchain ecosystem. You’ll design creative campaigns that resonate, monitor their performance through analytics, and continuously adapt strategies based on insights while staying updated on the latest trends. This job offers an exciting opportunity to shape content for both emerging and established Web3 companies, ensuring they achieve their marketing goals in an ever-evolving landscape. Plus, with fully remote work, a competitive salary, and numerous benefits, you'll be part of a team that values creativity, collaboration, and innovation. If you're ready to make an impact in the technology world, let’s craft the future together at Serotonin!

Frequently Asked Questions (FAQs) for Web3 Content Manager (Remote) Role at Serotonin
What qualifications do I need to apply for the Web3 Content Manager role at Serotonin?

To apply for the Web3 Content Manager position at Serotonin, candidates should have 2-4 years of experience in content creation, particularly in tech companies. Familiarity with blockchain, Web3, or fintech is imperative, alongside demonstrated skills in producing diverse content for various audiences. A strong understanding of L1/L2 technologies, DePin, and AI trends is highly beneficial.

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What will my responsibilities be as a Web3 Content Manager at Serotonin?

In the role of Web3 Content Manager at Serotonin, you will be responsible for producing various types of content including blog posts, case studies, and newsletters. You'll collaborate with clients on content strategies, execute creative campaigns, monitor performance using analytics tools, and develop strategies based on insights to drive success. Staying informed about technology trends and maintaining content operations is also key.

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Is the Web3 Content Manager position at Serotonin remote?

Yes, the Web3 Content Manager position at Serotonin is fully remote! This allows you to work from anywhere, providing flexibility while contributing to a global team dedicated to driving innovation in blockchain and Web3 technologies.

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What benefits can I expect in the Web3 Content Manager role at Serotonin?

As a Web3 Content Manager at Serotonin, you can expect a competitive salary ranging from $85,000 to $110,000, health insurance for US employees, a 401(k) plan, and maternity/paternity leave, all within a stimulating remote work environment that fosters creativity and collaboration.

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How does Serotonin support my growth as a Web3 Content Manager?

Serotonin values continuous learning. As a Web3 Content Manager, you'll have opportunities to expand your knowledge of emerging technologies and trends while collaborating with a diverse team of experts in marketing and strategy, enhancing your skills and professional development in the rapidly evolving Web3 space.

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What makes Serotonin unique compared to other tech companies?

Serotonin stands out as a premier go-to-market firm dedicated to transformative technology. With a global presence and a strong focus on blockchain and Web3 solutions, they empower their clients through end-to-end marketing services, ensuring they navigate the complexities of the tech landscape with strategic insight and creativity.

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What kind of projects can I expect to work on as a Web3 Content Manager at Serotonin?

As a Web3 Content Manager at Serotonin, you will work on a wide variety of projects, creating content for emerging and established Web3 companies. Your work will include producing educational materials, engaging marketing copy, and promotional content that drive viral engagement and position clients as thought leaders in the blockchain ecosystem.

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Common Interview Questions for Web3 Content Manager (Remote)
How do you approach creating content for diverse audiences within the Web3 space?

When creating content for diverse audiences in the Web3 space, I prioritize understanding the unique characteristics and needs of each target group. I adapt the tone and complexity of the information, ensuring clarity while being comprehensive. I utilize audience research and analytics to tailor content strategies that resonate effectively.

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Can you describe your experience with different content formats applicable to the Web3 ecosystem?

In my previous roles, I crafted various content formats, including blog posts, social media content, newsletters, and video scripts tailored to the Web3 ecosystem. Understanding how to customize these formats for different platforms, I successfully engaged audiences by blending informative and compelling storytelling techniques.

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What tools do you use for content analysis and optimization?

I typically use a suite of tools for content analysis, including Google Analytics and SEMrush, to monitor performance metrics and user engagement. Based on insights gathered, I optimize content for SEO and adjust strategies to improve visibility and effectiveness, ensuring alignment with client objectives.

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How do you stay updated with trends in the blockchain and Web3 industries?

To stay updated with trends in blockchain and Web3, I regularly read reputable industry publications, engage with thought leaders on social media, and participate in webinars and industry events. This engagement helps me keep my content relevant and informed by the latest developments and discussions within the sector.

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Describe a challenging content project you managed and how you addressed it.

One challenging project I managed involved creating an educational series on a complex Web3 technology. I addressed it by breaking the topic down into digestible parts, conducting interviews with experts for deeper insights, and gathering feedback through beta testing from target audiences to refine the content before publication.

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How do you measure the success of your content campaigns?

I measure the success of content campaigns through KPIs like engagement rates, traffic metrics, conversion rates, and ultimately, the achievement of client OKRs. Analyzing these metrics regularly lets me refine upcoming strategies and improve future campaigns based on data-driven insights.

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What strategies do you use to engage audiences with your writing?

To engage audiences, I employ storytelling techniques, relevant examples, and relatable scenarios in my writing. I also use clear, approachable language while ensuring the content addresses the readers’ interests directly, fostering a connection that encourages further interaction and sharing.

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How do you ensure content consistency across various client platforms?

To ensure content consistency across various client platforms, I create a comprehensive content style guide and maintain regular communication with all team members involved. This guide establishes brand voice, tone, and messaging which helps align all content created, irrespective of the platform.

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Can you discuss a time when you had to pivot your content strategy quickly?

Once, due to an unexpected event in the tech industry, our planned content strategy needed rapid adjustment to address the new developments. I collaborated with the team to re-focus our messaging and crafted timely pieces that addressed the situation, ensuring we remained relevant and supportive to our audience.

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What’s your process for collaborating with clients on content strategy?

My process for collaborating with clients on content strategy involves an initial consultation to understand their goals and audience. I then propose content themes and formats, encouraging feedback to tailor strategies effectively. Regular check-ins facilitate ongoing adjustments to ensure alignment with their evolving needs.

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Full-time, remote
DATE POSTED
November 29, 2024

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