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Market Development Manager

Are you ready for a change? At GS1 US, employees at every level play a vital role and provide a meaningful voice on issues that affect consumers across the country. We are a small company with a world-class culture, and we make a huge impact on the way the world does business.
 
What is in it for you
 
As a Market Development Manager at GS1 US, you have the opportunity to make an impact on the way the world does business. And you’ll do it in a high performance, stable, and financially sound company.
 
GS1 US offers a hybrid work environment – sometimes at home, sometimes in our newly remodeled office. Our world-class work culture is something we are proud of and work on continuously. Providing work culture feedback at GS1 US is not just ok, it’s expected AND acted upon. Your voice matters at GS1 US.
 
Who you are
 
You are a seasoned professional adept at collaborating across various business functions. You have demonstrated a proven capacity to manage several projects concurrently while ensuring effective communication and timely updates. You exhibit a proactive approach, coupled with a strong motivation to succeed and to foster new business opportunities. While you thrive in a team environment, you are also capable of working autonomously without the need for daily interaction with colleagues.
 
Your experience includes a solid proficiency in Microsoft Excel, Word, Outlook, Airtable, and CRM systems. A background in supply chain management and operational expertise, including the ability to design business processes, is preferred, along with a fundamental understanding of GS1 Standards and their application in business processes.
 
What you will do 
 
In short, you will support the development of customers and partners, employing a service-level approach to account management and solution-driven sales. Additionally, this position actively contributes to our Market Development strategy by identifying and delivering innovative solutions tailored to meet our customers' evolving needs, thereby fostering the broader adoption of GS1 US Standards
 
Here are a few more details about the role (other duties may be assigned):
  • Creating/building marketing tools/resources for business development and strategic account management teams
  • Supports all renewals, upgrades, and new business revenue targets.
  • Supports account management to key customer accounts (individual or groups of customers) ensuring products & solutions support driving short-term and long-term customer business objectives.
  • Supports regular account reviews to ensure relevance and impact of key account strategies.
  • Supports prospecting efforts for channel partner and solution partner development.
  • Coordinates and consults with internal matrix partners to deliver the right solution(s) to solve specific customer problems and achieve customer business objectives.
  • Identifies solution enhancements or innovations to best serve & anticipate customer/industry needs.
  • Identifies and resolves account issues (billing, customer service).
  • Project management responsibilities - coordinating across teams - organization communication, etc.
  • Coordination responsibilities with marketing on communication/presentation needs.
  • Bachelor’s Degree preferred.
 
Ready to be part of a team that believes the identification of everything makes anything possible? Apply today – we can’t wait to hear your story.
 
GS1 US is an Equal Opportunity Employer - All qualified applications will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin.
 
GS1 US is not accepting unsolicited resumes from search or staffing firms. All resumes submitted by search or staffing firms to any employee at GS1 US via-email, internet or directly without a valid written search agreement will be deemed the sole property of GS1 US, and no fee will be paid in the event a candidate is hired by GS1 US.
  

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Market Development Manager, GS1 US

Are you ready to dive into an exciting new chapter in your career? At GS1 US, we’re not just any company; we’re a group of passionate people committed to making a significant impact on how businesses operate across the globe. As a Market Development Manager, you'll play an integral role in shaping the future of our business relationships and helping us meet the evolving needs of our customers. We pride ourselves on creating a high-performance, financially stable environment where your expertise is valued and your voice genuinely matters. Enjoy the flexibility of a hybrid work setting that allows you to balance office work and remote collaboration in a newly renovated space. Our culture is one of continuous feedback and innovation, where your insights are recognized and acted upon. In this role, you’ll manage various projects concurrently while working closely with different teams to identify innovative solutions that meet our business objectives. Your proactive approach and solid experience with tools like Microsoft Excel, Word, Outlook, and CRM systems will help you thrive. If you have a background in supply chain management, a keen understanding of GS1 Standards, and the desire to make a difference, then we would love to hear from you. Join us at GS1 US, where the identification of everything makes anything possible!

Frequently Asked Questions (FAQs) for Market Development Manager Role at GS1 US
What qualifications do I need to apply for the Market Development Manager position at GS1 US?

To be considered for the Market Development Manager role at GS1 US, a Bachelor's Degree is preferred, along with a solid background in supply chain management and operational management. Proficiency in Microsoft Excel, Word, Outlook, Airtable, and CRM systems is essential, as is familiarity with GS1 Standards and their applications in business processes.

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What is the work culture like for a Market Development Manager at GS1 US?

As a Market Development Manager at GS1 US, you would be part of a world-class culture that values feedback and innovation. Employees are encouraged to voice their ideas and suggestions, which are not only welcomed but acted upon. The company offers a hybrid work environment, showcasing a commitment to work-life balance and employee satisfaction.

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What are the primary responsibilities of a Market Development Manager at GS1 US?

In your role as a Market Development Manager at GS1 US, your main responsibilities will involve supporting customer and partner development, managing accounts, and contributing to the overall Market Development strategy. You'll work on creating marketing tools, ensure key account strategies are relevant, resolve customer issues, and coordinate with internal teams to meet clients' needs.

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How does GS1 US support the ongoing development of its Market Development Managers?

GS1 US believes in the continuous growth of its employees, especially Market Development Managers. The company invests in training and development programs, encourages collaboration among teams, and promotes feedback mechanisms where team members can continually refine their skills, ensuring they can meet the evolving demands of the market.

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What tools and technologies should I be familiar with as a Market Development Manager at GS1 US?

As a candidate for the Market Development Manager role at GS1 US, you should be proficient in Microsoft Excel, Word, Outlook, Airtable, and various CRM systems. Familiarity with marketing tools and resources will also be beneficial as you create materials supporting business development and account management.

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What kind of impact can I expect to make as a Market Development Manager at GS1 US?

In the Market Development Manager position at GS1 US, you'll have the opportunity to significantly impact how businesses implement and benefit from GS1 Standards. Your innovative solutions can help customers meet their specific needs while driving broader industry adoption of these essential standards. The role is pivotal in fostering sustainable business relationships that enhance the customer experience.

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Is remote work an option for Market Development Managers at GS1 US?

Yes, GS1 US provides a hybrid work environment for Market Development Managers. This means you can work remotely some of the time while also enjoying collaboration in the newly remodeled office space. The emphasis on a hybrid setup promotes flexibility and work-life balance for all employees.

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Common Interview Questions for Market Development Manager
How do you prioritize your tasks as a Market Development Manager?

To effectively prioritize tasks as a Market Development Manager, I assess the urgency and impact of each project on customer satisfaction and business objectives. I utilize project management tools to keep track of deadlines and communicate regularly with team members to ensure alignment on priorities.

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Can you describe your experience with project management in your previous roles?

Certainly! In my previous roles, I managed multiple projects simultaneously by creating detailed project plans, setting clear timelines, and coordinating with various stakeholders. I utilized tools like Airtable and CRMs to track progress, ensuring constant communication and timely updates to all involved parties.

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How do you handle customer feedback and incorporate it into your strategies?

Handling customer feedback starts with active listening and empathy. I take all feedback seriously, analyze it for common themes or issues, and incorporate relevant insights into our strategic planning. This approach helps improve our services while also strengthening customer relationships.

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What strategies do you use to identify new business opportunities?

I leverage market research, customer feedback, and industry trends to identify new business opportunities. Networking with industry professionals and attending trade shows also helps gain valuable insights that can uncover avenues for growth and collaboration.

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How do you approach collaborating with cross-functional teams?

Collaboration with cross-functional teams is crucial for success. I foster open communication by scheduling regular meetings, encouraging feedback, and maintaining a shared understanding of our objectives. This creates an environment where all team members feel valued and aligned in their efforts.

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Describe a successful account management experience you’ve had.

In one of my previous roles, I successfully managed a key account by customizing our solutions to meet specific customer needs. I improved our communication strategy, ensuring regular check-ins and proactive problem-solving, which resulted in a significant increase in customer satisfaction and renewal rates.

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What role do you believe data analysis plays for a Market Development Manager?

Data analysis is vital for a Market Development Manager as it provides insights into customer behavior and market trends. It helps in making informed decisions about strategy, monitoring the success of initiatives, and identifying areas for improvement, ensuring we remain competitive and proactive.

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Can you give an example of how you've identified and resolved an account issue?

In a previous position, I identified an account issue related to billing discrepancies. I coordinated with the finance team and the customer to clarify the situation. By transparently communicating the resolution and ensuring it didn't happen again, I reinforced a trustful relationship with the client.

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How do you keep up with industry trends relevant to market development?

I stay updated with industry trends by subscribing to relevant newsletters, attending webinars, and participating in industry conferences. Engaging with professional networks also enables me to exchange ideas and insights that can inform my strategies in market development.

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What does success look like for you in the Market Development Manager role?

Success as a Market Development Manager means achieving measurable results in terms of customer satisfaction, account retention, and revenue growth. It also means building strong, long-lasting relationships with clients while fostering a collaborative, high-performance team culture.

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GS1 US®, a member of GS1 global, is a not-for-profit information standards organization that facilitates industry collaboration to help improve supply chain visibility and efficiency through the use of GS1 Standards, the most widely used supply ch...

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Full-time, hybrid
DATE POSTED
November 28, 2024

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