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Senior Community Manager

About Proppel

We find and place Top 1% talent from LATAM in remote roles in US and UK companies to help them grow faster.

If you're looking for the opportunity to develop your skills and work with some of the best and most exciting companies around the world, Proppel is the place for you.

Our headquarters are in London, UK, and we're looking for top-tier talent in Latam to support our clients in the US and the UK.

What we're looking for

Our client, a US-based Digital Marketing Agency, is searching for a Senior Community Manager to manage client relationships, oversee community engagement, and craft compelling copy for social platforms.

Responsibilities

  • Oversee social media initiatives for both the agency and its clients.
  • Host kick-off meetings to align on client goals and expectations.
  • Design and present customized social media strategies and content plans.
  • Develop engaging captions and copy while managing content scheduling and publishing.
  • Track performance metrics, compile reports, and refine strategies based on insights.
  • Expertise in social media strategy creation and implementation.
  • Skilled in tracking, analyzing, and optimizing social media performance using relevant tools.
  • Exceptional writing ability to produce impactful, on-brand content.
  • Highly organized with the ability to manage multiple projects and communicate ideas confidently to clients.
  • USD Salary
  • 100% Remote Work
  • PTO

Disclaimers

You are applying to work with an international company. Make sure your CV is in English, otherwise your application can't be considered.

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What You Should Know About Senior Community Manager, Proppel

Join Proppel as a Senior Community Manager where you will be at the forefront of fostering vibrant communities and building meaningful connections. At Proppel, we specialize in placing top-tier talent from LATAM in exciting remote roles with leading companies in the US and UK—this is your chance to thrive in an environment that values your skills and aspirations. As the Senior Community Manager for a dynamic US-based Digital Marketing Agency, you will be responsible for overseeing social media initiatives, crafting engaging copy, and managing client relationships with a focus on community engagement. Your role will involve hosting kick-off meetings to align with client goals, designing tailored social media strategies, and developing compelling content that resonates with audiences. You’ll be tracking performance metrics, compiling insightful reports, and refining strategies based on data-driven insights. This position calls for a keen understanding of social media strategy along with exceptional writing skills to produce on-brand content that makes an impact. Your ability to manage multiple projects simultaneously and articulate ideas confidently to clients is crucial for success in this remote role. If you're ready for an exciting challenge and want to work with some of the best companies in the world, Proppel is the place for you.

Frequently Asked Questions (FAQs) for Senior Community Manager Role at Proppel
What does a Senior Community Manager do at Proppel?

As a Senior Community Manager at Proppel, you'll manage client relationships, engage communities, and develop tailored social media strategies to enhance brand presence and foster engagement. Your expertise will shape how our clients communicate with their audiences.

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What qualities are important for a Senior Community Manager at Proppel?

Key qualities for a Senior Community Manager at Proppel include exceptional writing abilities, organizational skills, experience in social media strategy, and the ability to analyze performance metrics to inform future strategies.

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Is the Senior Community Manager position at Proppel remote?

Yes, the Senior Community Manager position at Proppel is 100% remote, offering you the flexibility to work from anywhere while contributing to exciting projects with leading companies.

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What industries does Proppel cater to for the Senior Community Manager role?

Proppel primarily caters to the digital marketing industry for the Senior Community Manager role, focusing on helping US-based companies enhance their online presence and engage their audiences.

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How can I succeed in the Senior Community Manager role at Proppel?

To succeed as a Senior Community Manager at Proppel, focus on developing strong communication skills, mastering social media tools for analysis and optimization, and understanding the specific needs and goals of your clients.

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What type of clients will I work with as a Senior Community Manager at Proppel?

You will work with a variety of clients in the US, primarily within the digital marketing sector. These companies appreciate innovative ideas and expect their Senior Community Manager to deliver engaging strategies.

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What kind of support does Proppel provide to Senior Community Managers?

Proppel provides support to Senior Community Managers through comprehensive resources and a vibrant community of professionals. You'll have the opportunity to grow your skills and network with other top talents in the industry.

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Common Interview Questions for Senior Community Manager
Can you describe your experience with social media strategy development?

When answering this question, share specific examples of social media strategies you have developed. Discuss the platforms used, the objectives of the strategies, and the measurable outcomes achieved.

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How do you measure the success of a community engagement strategy?

Talk about key performance indicators (KPIs) you use, such as engagement rates, follower growth, and sentiment analysis. Explain how you track these metrics and adjust strategies based on the data.

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What tools do you use for social media performance tracking?

Mention tools such as Hootsuite, Buffer, or Sprout Social. Describe how you've utilized these tools to gather insights, optimize strategies, and report results to clients effectively.

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How do you handle feedback from clients regarding social media content?

Emphasize the importance of open communication. Illustrate your approach of understanding client concerns, being flexible in implementing feedback, and maintaining brand voice in the revisions.

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Could you provide an example of a successful community engagement campaign you've managed?

Share a specific campaign, detailing your strategic approach, the content created, and how you engaged the audience. Highlight the results achieved and any lessons learned in the process.

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How do you ensure that your content remains on-brand?

Discuss your process for aligning with a brand’s voice and tone. Mention creating content style guides, collaborating with clients for approvals, and regularly reviewing content against brand standards.

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What strategies do you use to foster community interactions?

Explain various methods you’ve used, including interactive content like polls or Q&As, hosting events, and responding promptly to comments. Stress the importance of creating a welcoming atmosphere for community members.

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How do you prioritize your tasks when managing multiple social media accounts?

Talk about using project management tools, setting deadlines, and creating content calendars to prioritize tasks effectively. Emphasize your proactive communication with clients to align expectations.

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What motivates you to excel as a Senior Community Manager?

Share personal motivations, whether it’s the joy of creating engaging communities or the challenge of increasing brand visibility. Link how these motivations resonate with Proppel’s goals and vision.

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How do you keep up-to-date with the latest social media trends?

Discuss your methods for staying informed, such as following industry blogs, participating in webinars, and engaging with other professionals. Stress your commitment to continuous learning in the evolving digital landscape.

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MATCH
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FUNDING
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TEAM SIZE
No info
LOCATION
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 27, 2024

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