Billing Specialist

A Billing Specialist at Performance Optimal Health is responsible for managing all revenue cycle functions, particularly focusing on patient billing and accounts receivable. This includes reviewing patient claims, verifying insurance eligibility, resolving billing issues, and ensuring accurate patient record maintenance.

To be considered for the Billing Specialist role at Performance Optimal Health, candidates should have a high school diploma (BS preferred), at least 2 years of experience in medical billing or accounts receivable, and a solid understanding of healthcare billing procedures and regulations.

Absolutely! Providing exceptional customer service is a key responsibility of the Billing Specialist at Performance Optimal Health. You will be working closely with patients and can help resolve any billing issues they encounter, making your role not only about numbers but also about positive interactions.

Performance Optimal Health is recognized as a Great Place to Work due to its supportive culture, commitment to employee growth, and collaborative environment. Employees are encouraged to develop their skills and are offered various benefits that promote work-life balance and professional development.

Billing Specialists at Performance Optimal Health receive a competitive salary, health benefits including medical, dental, and vision coverage, 401K matching, and access to facilities at all locations. There are also opportunities for professional growth and various discounts.

A Billing Specialist at Performance Optimal Health should be proficient in using billing software and the MS Office Suite, as these tools are essential for managing billing tasks, communicating with colleagues, and maintaining accurate records.

Key skills needed for the Billing Specialist role at Performance Optimal Health include strong communication, problem-solving ability, attention to detail, organizational skills, and an understanding of billing and coding regulations in the healthcare industry.

In answering this question, provide specific examples of your previous roles and how they relate to the responsibilities at Performance Optimal Health. Highlight your experience with patient claims, communication with insurance companies, and any software you’ve used.

Your answer should reflect your organizational skills. Describe methods you utilize to prioritize tasks effectively, such as creating checklists and using scheduling tools or software to ensure nothing falls through the cracks.

Discuss a structured approach, emphasizing clear communication, policy knowledge, and follow-through. Share a past experience where you successfully resolved a dispute, as it will demonstrate your problem-solving skills.

Mention specific resources you use to keep informed, such as industry newsletters, webinars, and professional associations. This shows your commitment to ongoing education and compliance.

This is an opportunity to showcase your problem-solving skills. Provide a concrete example that highlights your analytical thinking, communication skills, and ability to work under pressure.

Detail your experience with the specific billing software you've used. Discuss the features you are familiar with and how you’ve leveraged them to improve efficiency in your role.

Stress the importance of accuracy in billing to prevent revenue loss and ensure patient satisfaction. You might want to provide an example of how attention to detail made a positive impact in your previous role.

Share tactics you employ to provide stellar customer service, such as listening attentively to patients’ concerns, explaining complex billing issues in layman's terms, and being proactive in communication.

Focus on aspects like helping patients navigate their billing experiences, improving processes, or the satisfaction of problem-solving. This can show your passion for the role and the impact you have on clients.

Here, express your enthusiasm for the company's mission and values. Discuss how your skills align with the role and how you can contribute to the company’s goals in the healthcare space.