Danish speaking Customer service for major Technology company - Remote in Greece

Patrique Mercier Recruitment is a leading agency focused on connecting talented individuals with prestigious job opportunities in Greece. We are currently looking for a Danish Speaking Customer Service representative to join a major Technology company in a remote role based in Greece. This position is perfect for individuals who are passionate about technology and dedicated to providing outstanding customer support. As a representative, you will engage with Danish-speaking customers, assisting them with their inquiries, troubleshooting issues, and offering expert advice on the technological products and services. Your fluency in Danish will be essential in creating a positive and seamless experience for our clients. If you are eager to contribute to a leading technology brand while working from the comfort of your home, we invite you to apply!

Responsibilities

• Provide high-quality customer support through phone, email, and chat in Danish.
• Assist customers with inquiries about technology products and services.
• Resolve customer complaints and technical issues in an efficient manner.
• Guide customers on product usage, features, and troubleshooting.
• Maintain accurate records of customer interactions and feedback.
• Stay up-to-date with product knowledge and industry trends to enhance customer interactions.
• Collaborate with team members to improve service delivery and customer satisfaction.

• Fluency in Danish (both spoken and written) is essential.
• Strong communication and interpersonal skills.
• Previous experience in customer service or a related field is preferred.
• Genuine interest and knowledge of technology products.
• Ability to work independently in a remote environment.
• Proficient in using customer management software and digital communication tools.
• Strong problem-solving skills with a customer-oriented approach.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )