Remittance Processing Associate I, 3rd Shift

As a Remittance Processing Associate I at FIS Global, you will be responsible for processing customer payments, preparing payment files, maintaining processing equipment, and managing exceptions that may arise. This role is essential for ensuring customers receive their payments in a timely manner.

To qualify for the Remittance Processing Associate I position at FIS Global, a General Equivalency Diploma is preferred, along with relevant experience in remittance processing. Strong communication skills and the ability to problem-solve are also important for success in this role.

The Remittance Processing Associate I role at FIS Global operates on a Monday through Friday schedule from 4:00 am to 12:30 pm. This early shift allows for a balanced work-life schedule by providing afternoons free for personal activities.

Absolutely! FIS Global is dedicated to fostering a diverse and inclusive work environment. The company values individuals from various backgrounds and encourages team members to bring their unique perspectives to create better solutions together.

FIS Global is committed to the professional development of its employees. As a Remittance Processing Associate I, you'll have access to various training programs designed to enhance your skills, alongside opportunities to innovate within the fintech sector.

FIS Global actively promotes community engagement and offers resources for employees to contribute to their communities. This includes opportunities for volunteering and participating in local initiatives to make a positive impact.

FIS Global provides a comprehensive benefits package that includes competitive salaries, health insurance, retirement plans, and opportunities for personal and professional growth. The company is focused on ensuring employee satisfaction and well-being.

When answering this question, provide specific examples of your past experiences with remittance processing. Discuss how you managed payments, dealt with exceptions, and any relevant tools or software you are familiar with.

Explain your process for prioritization during busy periods. Discuss how you assess the urgency of tasks and your methods for ensuring that all deadlines are met efficiently.

Outline a step-by-step approach to troubleshooting discrepancies, including initial verification of data, conducting research to identify errors, and explaining how you communicate with clients or stakeholders about the findings.

Mention any specific software you have experience with, such as remittance processing systems or accounting software. Highlight how your knowledge of these tools can benefit the role at FIS Global.

Discuss your attention to detail and any specific strategies you employ to ensure accuracy, such as double-checking figures, maintaining organized records, and using systematic methods to reduce errors.

Describe your problem-solving approach and give examples of past situations where you effectively managed unexpected errors. Detail how you would involve team members or escalate issues if needed.

Explain how you stay organized and focused under pressure, including any specific techniques that help you manage your time effectively to meet deadlines without compromising on quality.

Share a specific example of a team project, describing your role, how you communicated with teammates, and what the outcome was. Highlight the importance of teamwork in achieving common goals.

Discuss your personal motivations, whether it’s problem-solving, contributing to a team, or achieving specific goals. Relate it to your potential impact as a Remittance Processing Associate at FIS Global.

Give reasons for your interest in FIS Global, such as their commitment to diversity, innovation in fintech, or their community engagement. Show that you align with the company’s values and mission.