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Therapy Clinical Manager

Location: Denver, CO
Summary of Position:
 
The Therapy Office Manager primary responsibility involves the overall management and evaluation of therapy administrative functions in the assigned territory. The Therapy Office Manager will provide leadership, coordination, and day-to-day management for all aspects of the assigned administrative responsibilities in a manner that ensures high quality, cost-effective operations. He or she will perform activities that contribute to the achievement of the company’s strategic goals and initiatives. Daily organization and provision of individual therapy and other services will be assigned or required. Duties include but are not limited to the following responsibilities below.
 Essential Duties and Responsibilities
  • General understanding of therapy administrative job duties including those of the Therapy Referral Coordinators, Therapy Case Coordinators, and Quality Assurance Specialists.
  • Administrative oversight of therapy departments including Therapy Referral Coordinators, Therapy Case Coordinators, and Quality Assurance Specialists.
  • Oversight of daily routines and procedures.
  • Conducting routine meetings and other meetings as needed.
  • Coordination with other departments as needed.
  • Other: Quarterly Chart Audits, Inventory Tasks, Customer Service to Clients and Potential Clients, Authorization Approval and/or Denial Tasks, and Other duties as assigned by supervisor
 Supervisory Responsibilities:
  •  Administrative staff interviewing, hiring, training, support, and mentorship.
  • Performance management and evaluations.
  • Change management.
  • Compliance: Assure departmental processes are adhering to Federal, State and local standards, guidelines and regulations that govern this agency.
  • Routine reporting as assigned.
Performance Responsibilities: 
Although each position has its own unique duties and responsibilities, the following listing applies to every employee.
All employees of the organization:
  • Will exercise necessary cost control
  • Will strive to maintain positive internal and external customer service
  • Must be able to demonstrate effective leadership
  • Must demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is
  • Must be able to be depended upon to plan and organize work effectively and ensure its
  • Must be able to demonstrate reliability by arriving to work on time and taking breaks in expected time frames.
  • Will be expected to meet all productivity
  • Must be able to demonstrate team behavior and must be willing to promote a team-oriented
  • Is expected to represent the organization professionally at all
  • Must be able to demonstrate initiative, strive to continually improve processes and
Education and Experience Specifications: 
  • High School diploma or equivalent
  • 1 year of experience in healthcare or a related industry preferred

Physical Demands & Working Environment:
  • Ability to regularly sit, stand, stoop, bend, kneel, walk, balance, crouch, crawl, push, pull, reach with hands and arms and talk and hear. 
  • Ability to frequently use hands to finger, handle, or feel.
  • Ability to occasionally climb.
  • Ability to occasionally use sense of smell.
  • Ability to frequently lift and/or move up to 50 pounds and occasionally lift and/or move 100 pounds.
  • Ability to use close vision, distance vision, color vision, peripheral vision, depth perception.
  • Ability to adjust focus.
Work Environment 
  • The employee is frequently exposed to outside weather conditions.
  • The work environment is highly variable, as care is provided in private homes.
  • Lighting, acoustics, air quality, temperature and environmental hazards are not predictable.
  • The employee is occasionally exposed to wet and/or cold conditions, household pets/animals, fumes or airborne particles, and toxic or caustic chemicals.
  • The noise level in the office work environment is usually moderate.

    Pay Range: $55,000 - $65,000
 
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Average salary estimate

$60000 / YEARLY (est.)
min
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$55000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Therapy Clinical Manager, Angels of Care Pediatric Home Health

Are you ready to lead and inspire as a Therapy Clinical Manager with an innovative and supportive team? In this vital role, you'll oversee the administrative functions of our therapy services while ensuring high-quality and cost-effective operations. Based in Denver, CO, you'll manage a dedicated team, including Therapy Referral Coordinators and Quality Assurance Specialists, and have a direct impact on our strategic goals within the company. Your days will be filled with engaging activities such as conducting routine meetings, managing daily procedures, and coordinating with various departments to ensure seamless service delivery. This position requires a keen understanding of therapy administrative tasks and the ability to mentor and support your staff to elevate their performance. You'll also conduct quarterly chart audits and oversee customer service to clients, ensuring their needs are met. With an emphasis on compliance, you'll make sure that our operations align with federal, state, and local guidelines. This role is perfect for someone who thrives in a dynamic environment, enjoys improving processes, and is ready to take charge of their team’s performance. If you're looking to make a difference in a flexible and diverse setting, consider joining us as a Therapy Clinical Manager and help shape the future of therapy services.

Frequently Asked Questions (FAQs) for Therapy Clinical Manager Role at Angels of Care Pediatric Home Health
What responsibilities can I expect as a Therapy Clinical Manager at your company?

As a Therapy Clinical Manager, you will be responsible for the overall management of therapy administrative functions. Your duties will include overseeing the Therapy Referral Coordinators and Quality Assurance Specialists, managing daily operations, conducting meetings, and ensuring all departmental processes comply with regulations. You will also mentor staff, handle customer service inquiries, and conduct quarterly audits to support the team in achieving high-quality outcomes.

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What are the education and experience requirements for a Therapy Clinical Manager?

Typically, the Education and Experience specifications for the Therapy Clinical Manager position include at least a high school diploma or equivalent along with a year of experience in healthcare or a related industry. This combination helps in managing the administrative functions effectively and supports leadership capabilities in the role.

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What qualities should a successful Therapy Clinical Manager possess?

A successful Therapy Clinical Manager should demonstrate strong leadership, effective communication, and organizational skills. They should also be reliable, promote a team-oriented environment, and be proactive in improving processes. Additionally, the ability to manage change and ensure compliance with regulations are essential qualities for success in this role.

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What is the pay range for the Therapy Clinical Manager position?

The pay range for the Therapy Clinical Manager position is between $55,000 and $65,000 annually. This competitive salary reflects the complexity and significance of the role in ensuring effective management of therapy administrative functions.

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Can a Therapy Clinical Manager work remotely, or is this position location-specific?

While the Therapy Clinical Manager position may offer some flexibility, it is often location-specific, requiring presence in Denver, CO, to manage the team effectively and oversee day-to-day operations of the therapy services. Engaging directly with your team and clients is a key aspect of this role.

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What type of work environment can I expect as a Therapy Clinical Manager?

As a Therapy Clinical Manager, you can expect a highly variable work environment, often providing care in private homes. You'll encounter different lighting and acoustics, and occasionally be exposed to outdoor weather conditions. It’s essential to be adaptable and capable of handling diverse elements in your work setting.

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What are the daily tasks of a Therapy Clinical Manager?

Daily tasks for a Therapy Clinical Manager typically include overseeing the workflow of administrative staff, conducting meetings, managing performance evaluations, ensuring compliance with regulations, and providing customer service to clients. Your role is diverse and involves coordinating efforts across different departments to achieve strategic goals.

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Common Interview Questions for Therapy Clinical Manager
Can you describe your experience managing therapy administrative functions as a Therapy Clinical Manager?

When answering this question, highlight specific instances where you've successfully managed a team or a project within a therapeutic or healthcare setting. Discuss the strategies you employed to ensure compliance and high-quality service delivery.

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How do you ensure compliance with federal and state regulations in a therapy environment?

Emphasize your understanding of local and federal regulations pertinent to therapy services, and describe your approach to implementing compliance measures. Mention your experience with audits, training staff, and maintaining documentation to demonstrate accountability.

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What leadership strategies do you employ to motivate your team as a Therapy Clinical Manager?

Discuss specific leadership styles that align with team motivation, such as participative leadership or coaching. Share examples of how you've motivated team members through mentorship, recognition of achievements, or by providing opportunities for professional growth.

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How do you handle conflicts within your team?

Your response should focus on conflict resolution strategies. Describe a situation where you successfully navigated conflicts, showcasing your ability to communicate openly, listen to team members, and find solutions that benefit everyone involved.

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What methods do you use for evaluating your team's performance?

Discuss your approach to performance evaluations, such as setting clear expectations and regular feedback sessions. Illustrate how you've used data or specific metrics to assess performance and guide your team’s development.

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How do you prioritize tasks when managing multiple projects as a Therapy Clinical Manager?

Share your methods for prioritization, such as using organizational tools, setting deadlines, and maintaining communication with your team about tasks. Mention how you can adapt when urgent issues arise unexpectedly.

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What experience do you have with customer service in a therapy context?

Reflect on your customer service experience within a therapy or healthcare setting. Provide examples of how you've successfully interacted with clients, addressed their concerns, and ensured they receive high-quality care.

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How do you conduct effective meetings with your team?

Explain your approach to conducting meetings, emphasizing setting clear agendas, encouraging participation, and following up on action items. Share any tools or techniques you've used to keep meetings productive and engaging.

Join Rise to see the full answer
Can you provide an example of a successful project you've managed as a Therapy Clinical Manager?

Choose a specific project and describe your role in its initiation, execution, and outcomes. Highlight your project management skills, leadership, and collaboration with different teams or departments.

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What are your strategies for maintaining high-quality therapy services?

Your answer should include methods you use to oversee quality assurance processes, staff training, and continuous improvement initiatives. Illustrate your commitment to delivering exceptional therapy services through specific examples.

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We will provide children and young adults in need with high-quality home health care in a loving, caring and professional manner.

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Full-time, on-site
DATE POSTED
November 25, 2024

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