Human Resources Generalist

COMPANY SUMMARY

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory that was declared the #1 Attraction in the World – and the #1 Attraction in the U.S. for the third consecutive year – in Tripadvisor’s 2024 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is the recognized leader in energy efficiency and indoor environmental quality. As of December 31, 2024, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 732 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn.

The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.

POSITION SUMMARY

The Human Resources Generalist will report to the Manager, Human Resources Business Partner (HRBP) and will work closely with other Human Resources (HR) colleagues. The HR Generalist will act as a leader on the HR team and provide Manager, HRBP with support by managing the HR operations of their group. Responsibilities include but are not limited to the employee lifecycle processes of recruitment, onboarding, engagement strategy execution, learning and development, and offboarding. This position also requires communication and maintenance of employee status changes, updates to employee records, maintenance of electronic personnel files within the Human Resources Information System (HRIS), ability to report on employee data and analytics, and other general administrative duties.

• Leads HR Coordinator in ESRT corporate onboarding processes to ensure seamless, efficient, and engaging new hire onboarding process
• Conducts 30- and 60-Day Check-Ins, in partnership with Manager, HRBP or HR Coordinator, to promote new hire engagement during onboarding period; ensures 90-day reviews are completed timely by managers and new hires
• Ensures compliance with federal regulations related to the process of worker’s authorization through I-9 management and E-Verify
• Leads HR Coordinator in ESRT corporate offboarding process to ensure a seamless and efficient transition for former employees which includes but is not limited to processing termination related paperwork, coordinating system deactivation, revoking property access, and processing office space clean up
• Owns and manages Human Resources Information System (HRIS), which includes but is not limited to employee personnel files, data oversight, organizational chart, and internal shared drive
• Audits transactions, updates, and changes within HRIS data and files
• Conducts research and produces compensation analyses for various positions to support recruitment engagement
• Produces, correlates, analyzes and distributes various HR reports as needed, with ability to present on data
• Owns employee appreciation and engagement programs leveraging HR Coordinator; plan and execute monthly employee events and adapt based off employee feedback
• Strategizes, implements, and coordinates ESRT’s volunteer programs; maintains ESRT’s Volunteer Time-Off Day procedures, tracks employee volunteer hours and reports, coordinates volunteer events
• Manages ESRT’s Internship Program which includes strategy, implementation, recruitment, program coordination, program development, and other duties
• Owns implementation of key processes including annual and mid-year performance reviews, goal setting, 360 feedback reviews, engagement and pulse surveys, new hire and offboarding surveys, and supports 9-box grid process
• Partners with Manager, HRBP to implement, execute, and drive forward initiatives and projects to include succession planning, talent assessment, performance management, training, and compliance
• Produces presentations related to various engagement, pulse, new hire, and offboarding surveys for department leaders on a quarterly and yearly basis
• Oversees the administration of our learning and development programs  to deliver and track training courses
• Designs and delivers training programs that enhance employees' skills and knowledge and enhance established training and development paths
• Champions our project management software, Monday.com, to ensure internal HR processes adhere to established deadlines and standard operating procedures
• Maintains and contributes to the open-door culture of the HR team; acts as a liaison and representative of the HR team to entire employee population; acts as a culture carrier of ESRT
• Maintains confidentiality and integrity related to all HR and employee functions
• Partners with Manager, HRBP to support in the management of employee relations issues which may include investigations, conflict resolution, and performance management
• Escalates process issues to Manager, HRBP and provides recommendations for improvement
• Assists and provides support to Manager, HRBP in daily tasks 

• You are organized, consistent, proactive, communicative, and maintain a high standard of work quality paired with high attention to detail.
• You properly manage your key job responsibilities to meet key deadlines and drive HR Coordinator to execute their key job responsibilities to contribute to an effective, efficient, and positive HR team.
• You strive for improvements and increased efficiencies and can handle a busy workload with evolving business expectations.
• You effectively support the Manager, HRBP and the HR team in their efforts to manage the employee lifecycle, which includes recruitment, onboarding, engagement, development & training, retention, and offboarding.
• You are passionate about creating a work environment and culture that retains talent and shows employees our commitment to their well-being.
• You uphold ESRT’s mission and values by efficiently supporting the HR team in the management of people, culture, and HR operations.

• Ability to prioritize and work collaboratively across all levels of the of the organization
• Excellent organizational skills and attention to detail
• Superior time management skills with a proven ability to meet deadlines
• Excellent verbal and written communication skills
• Working understanding of human resource principles, practices, and procedures
• Ability to function well in a high-paced and, at times, stressful environment
• Proficient with Microsoft Office Suite and related software; specifically, Word, PowerPoint, SharePoint, and Excel
• Experience with various HRIS platforms

• Minimum 4 years’ experience working in a corporate Human Resources environment; minimum 1 year experience as HR Generalist
• Bachelor's degree in human resources or related field and/or equivalent experience
• SHRM-CP credential desirable 

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

• At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
• Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently
• Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT
• Dependable – you take a strong sense of ownership and accountability over your work
• Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude
• Curious – you consistently look for new ways to work smarter, not just harder
• Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture
• Positive – you possess a service-oriented attitude with excellent follow through

• Competitive base salary and bonus
• Health/Dental/Vision insurance
• Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance
• Voluntary Enhanced LTD Program
• Voluntary Hospital, Accident, and Cancer Programs
• 401(k) with 100% match up to 5%
• Paid parental leave
• Pre-tax transit accounts
• Employee Assistance Program for emotional, financial, and legal support

• Generous paid time off
• Flex remote work time
• Flex Summer Fridays
• Employee engagement programs
• Volunteer time off
• Continuing education
• Complimentary Empire State Building Observatory access
• Complimentary gym membership and other wellness benefits
• Employee Discount Programs

ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.