Bilingual HR Service Operator

Job Summary

A company is looking for a Bilingual HR Service Operator.

Key Responsibilities

• Provide call center support by answering Team Members' questions regarding payroll, benefits, and HR policies
• Educate Team Members on payroll policies and HR guidelines to ensure compliance
• Meet service metrics for accessibility, processing volume, and quality while managing incoming correspondence

Required Qualifications, Training, and Education

• High school diploma required; Associate's degree preferred
• 2+ years of related experience or training, or equivalent combination of education and experience
• Working knowledge of personal computers
• Proficiency in Microsoft Office applications (Word, Excel, Outlook)
• No specific certifications or licenses required