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Assistant Property Manager (Chestnut Park Apartments)

WinnCompanies is seeking an Assistant Property Manager to join our team at Chestnut Park Apartments, a 160-unit affordable housing residential community located in East Orange, NJ.


In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.


The selected candidate will adhere to the following schedule: Monday through Friday, from 8:30AM to 5:00PM.


Responsibilities
  • Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
  • Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.
  • Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.
  • Assist in all facets of physical and financial management as needed and assigned.
  • Act as Property Manager in absence of the Manager for specified amounts of time.
  • Complete certifications for Cottage Place and a nieghboring site. Split time between Cottage Place and a neighboring site.
  • Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
  • Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.


Requirements
  • High school diploma or GED equivalent.
  • Minimum of 1 year of relevant work experience.
  • Less than 1 year of supervisory experience.
  • LIHTC or COS Certifications.
  • A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • Experience with various computer systems, including Microsoft Office.
  • Outstanding verbal and written communication skills.
  • Excellent customer service skills.
  • Superb attention to detail.
  • Willingness to learn and be trained.
  • Ability to multi-task in a fast-paced office environment.
  • Ability to work with a diverse group of people and personalities.


Preferred Qualifications
  • Associate's degree.
  • Experience in property management.
  • Experience with RealPage property management software.


Property website: https://www.cottageplaceliving.com


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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What You Should Know About Assistant Property Manager (Chestnut Park Apartments), WinnCompanies

WinnCompanies is on the lookout for an enthusiastic Assistant Property Manager to join our team at Chestnut Park Apartments in Newark, NJ. Picture yourself thriving in a dynamic community, where you'll play a vital role in managing an affordable housing residential community with 160 units. In this engaging position, you'll work closely with the Property Manager to ensure everything runs smoothly—from leasing apartments to handling accounts receivable and service requests. This isn’t just any job; it’s an opportunity to provide exceptional customer service, connect with residents, and promote positive community relations. You’ll be integral in managing collections, posting rent payments, negotiating lease renewals, and even stepping in as Property Manager in their absence! With a Monday to Friday schedule, you’ll have a balanced work-life experience while tackling the exciting challenges that come with managing a property. Ideal candidates should possess a high school diploma, some relevant experience, and outstanding communication skills. If you have a flair for multitasking in a fast-paced environment and a willingness to learn, this is the perfect role for you! Join us in making a positive difference in the lives of those we serve while growing your career with WinnCompanies, a leader in apartment community management.

Frequently Asked Questions (FAQs) for Assistant Property Manager (Chestnut Park Apartments) Role at WinnCompanies
What does an Assistant Property Manager at Chestnut Park Apartments do?

As an Assistant Property Manager at Chestnut Park Apartments, your main responsibilities include supporting the Property Manager in leasing, managing accounts, and ensuring exceptional customer service. You'll facilitate apartment tours, process applications, and handle resident inquiries, all while maintaining a positive community environment.

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What qualifications do I need to become an Assistant Property Manager at Chestnut Park Apartments?

To qualify for the Assistant Property Manager role at Chestnut Park Apartments, candidates should have at least a high school diploma or GED and a minimum of one year of relevant work experience. Supervisory experience is a plus, along with LIHTC or COS certifications. Excellent communication and customer service skills are essential to succeed in this position.

Join Rise to see the full answer
What is the work schedule for the Assistant Property Manager at Chestnut Park Apartments?

The Assistant Property Manager at Chestnut Park Apartments will work a steady Monday to Friday schedule, from 8:30 AM to 5:00 PM. This structured workweek allows for a balanced lifestyle while still engaging in the dynamic challenges of property management.

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Is prior property management experience required for the Assistant Property Manager position at Chestnut Park Apartments?

While prior property management experience is preferred for the Assistant Property Manager role at Chestnut Park Apartments, candidates with strong customer service backgrounds and a willingness to learn may also be considered. Relevant certifications such as LIHTC or COS will further enhance your application.

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What benefits does WinnCompanies offer for the Assistant Property Manager role at Chestnut Park Apartments?

WinnCompanies offers a comprehensive benefits package for the Assistant Property Manager, including generous paid time off, 401(k) plan options with company matching, various medical and dental plans, tuition reimbursement, and a wellbeing program. Additionally, employees have access to corporate discounts and flexible scheduling opportunities.

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How does WinnCompanies support career growth for Assistant Property Managers at Chestnut Park Apartments?

WinnCompanies is committed to the professional development of its employees, offering multi-faceted leadership and ongoing training opportunities. As an Assistant Property Manager at Chestnut Park Apartments, you'll have access to resources that support your career growth within the company.

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Can I apply for the Assistant Property Manager position at Chestnut Park Apartments if I have just started my career in property management?

Absolutely! If you have foundational experience in customer service and a strong desire to grow in property management, you are encouraged to apply for the Assistant Property Manager role at Chestnut Park Apartments. The company values a learning mindset and will provide training and support to help you succeed.

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Common Interview Questions for Assistant Property Manager (Chestnut Park Apartments)
How do you handle resident complaints as an Assistant Property Manager?

When handling resident complaints, it's essential to listen actively and empathize with their concerns. Always aim to resolve issues efficiently and follow up to ensure satisfaction. Providing exceptional customer service and maintaining clear communication can turn complaints into opportunities for improvement.

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What experience do you have with leasing and tenant relations as an Assistant Property Manager?

Share specific experiences you've had with leasing processes, including how you've toured properties, processed applications, or resolved tenant concerns. Highlight any successful negotiations of lease renewals and how you've built strong relationships with tenants, emphasizing your customer service skills.

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Can you explain your understanding of property management software?

Discuss your familiarity with property management software, especially RealPage, if applicable. Be ready to explain how you’ve utilized software for tracking rent payments, managing leases, or communicating with residents. Highlight your technical skills and willingness to learn new systems.

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What approach do you take to financial management as an Assistant Property Manager?

Emphasize your attention to detail and organizational skills when discussing financial management. Explain how you monitor accounts payable and receivable, prepare financial reports, and ensure the accuracy of billing and collections while maintaining compliance with company policies.

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How do you prioritize tasks in a busy property management office?

Share strategies for prioritizing tasks, such as using a daily planner or digital tools to track important deadlines and responsibilities. Explain how you assess the urgency of tasks and delegate when appropriate to maintain efficiency in a fast-paced environment.

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How would you ensure compliance with housing regulations as an Assistant Property Manager?

Discuss your knowledge of relevant housing regulations and your commitment to maintaining compliance. Explain how you stay informed about legal requirements and ensure that all tenant interactions, lease agreements, and property management practices conform to these regulations.

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What would you do if a resident consistently fails to pay rent on time?

Describe the steps you would take, starting with open communication to understand their situation, followed by enforcing collection policies and documenting all interactions. Stress the importance of being firm yet empathetic and knowing when to escalate the matter if necessary.

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How do you promote positive community relations as an Assistant Property Manager?

To promote positive community relations, it’s important to engage residents through events, provide excellent service, and maintain open lines of communication. Share examples of how you’ve fostered community spirit or resolved disputes constructively.

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Can you give an example of a time you demonstrated leadership in a property management role?

Provide a specific instance where you took charge of a project, managed a team, or handled a challenging situation. Emphasize your decision-making skills, ability to motivate others, and successful outcomes to showcase your leadership capabilities.

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What qualities do you believe are important for an Assistant Property Manager?

Highlight qualities such as strong communication skills, customer service orientation, attention to detail, and a proactive approach to problem-solving. Explain how these traits would enable you to excel in the role and contribute positively to the Chestnut Park Apartments community.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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DATE POSTED
November 28, 2024

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