Job details

Resort Experience Supervisor

Company Description

Pay rate: $17 / hour - Use our Daily Pay benefit and get access to your pay as you need it.

Westgate Vacation Villas & Town Center Resort boasts more than 3,000 accommodations and offers a great opportunity to meet and share stories with guests who arrive from around the world to enjoy Central Florida’s world-famous theme parks and attractions. Enjoy our world-class resort's surroundings and excitement, such as 14 heated outdoor pools, 14 hot tubs, and the state-of-the-art Shipwreck Island Water Park.

Job Description

As a Resort Experience Supervisor, you will:

Coordinate activity and special event programs using themed concepts.
Assist in set-up and breakdown for special events.
Manage subordinate team members in the Activities/Kids Club department.
Interview, hire, and train team members; plan, assign and direct work; appraise performance; reward and discipline team members; address complaints and resolve problems.
Organize and update department files.
Plan parties for owners, guests, and team members.
Formulate an environment, which will increase team members’ morale and motivation, and promote team spirit.
Purchase and pick up supplies and equipment when necessary
Order, inventory, and distribute logo merchandise and sports equipment.
Prepare daily and monthly records and procedures for logo merchandise, marketing materials and other purchases in accordance with CFI and Westgate Resorts accounting.
Organize vendor reports and collect monthly payments.
Attend manager meetings and participate in team member orientation tours.
Ability to design, create and upkeep decorations.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Qualifications

1-2 years of experience in activity planning for adults and children.
Must be able to lift 50lbs and work in outdoor weather conditions.
Must be able to work weekends and holidays as needed.
Must be at least 18 and have a valid driver’s license to drive company golf carts.
Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
Required to pass a background check, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?

Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

Average salary estimate

$35360 / YEARLY (est.)

min

max

$35360K

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What You Should Know About Resort Experience Supervisor, Westgate Resorts

At Westgate Vacation Villas & Town Center Resort, we’re on the lookout for a talented Resort Experience Supervisor who is ready to help create memorable experiences for our guests! Nestled right on 7700 Westgate Blvd in Kissimmee, FL, our resort features over 3,000 luxurious accommodations, alongside amazing amenities like 14 heated outdoor pools and the thrilling Shipwreck Island Water Park. As a Resort Experience Supervisor, your day-to-day will involve coordinating exciting activities and special events that bring our guests together, turning their vacations into unforgettable celebrations. You'll manage a team within the Activities/Kids Club department, where you'll hire, train, and motivate your team members while designing fun and engaging events. You'll also take charge of organizing files, managing supplies and inventory, and even prepping for parties for our cherished owners and guests. It’s a role that requires you to think creatively while maintaining our core values of integrity and passion. If you have a flair for planning activities for both adults and children, love engaging with guests, and are ready to step into a role that offers a fantastic pay rate of $17 per hour along with so many wonderful perks, including access to daily pay, health benefits, and family leave, then we want to hear from you. Join us in creating magical memories for families visiting our Central Florida resort – we promise it will be a rewarding experience both for you and our guests!

Frequently Asked Questions (FAQs) for Resort Experience Supervisor Role at Westgate Resorts

What does a Resort Experience Supervisor do at Westgate Resorts?

As a Resort Experience Supervisor at Westgate Resorts, you will coordinate and create engaging activity programs while leading a team dedicated to enhancing guest experiences. This includes planning special events, managing your team, and ensuring everything runs smoothly to provide fun and memorable experiences.