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Senior Partnerships Manager – B2B Travel, Visa Commercial Solutions

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

In the past three years, Visa has established a team to focus on the global B2B travel ecosystem. The team is responsible for developing and managing key travel intermediary clients globally and building out a best-in-class product suite specifically for the industry. The team has successfully built commercial relationships with travel players including issuers, merchants, GDSs, fintechs and travel integrators and continue to expand coverage globally. 

 

Job Description & Responsibilities

This is a unique opportunity to be part of a global team within Visa, driving partnership development and management globally. This role, reporting to the Director of Partnerships B2B Travel, will be responsible for identifying, implementing and managing travel partnership opportunities, building strong multifaceted relationships. Key responsibilities will include:

  • Inputting to and driving the Global B2B Travel’s partnership strategy and effective implementation.  
  • Identifying and implementing new profitable partnership agreements with key B2B players, which will enable new opportunities for our issuers.   
  • Ensure agreements are monetizable where possible to achieve both new business and ongoing payment volume targets.
  • Establish where needed and nurture relevant relationships with key industry players (eg IATA, ECTAA, Hedna) globally with clear link to increasing the Visa’s B2B travel business indirectly via them.    
  • Developing and managing Visa’s key strategic B2B travel partnerships including the four dominant GDSs (Sabre, Amadeus, Travelport and Travelsky), technology partners (Travelfusion, Softconnex) and merchants (OTAs, airlines, hotels and ground transportation etc.)
  • Work effectively with the key internal stakeholders locally, regionally and globally as required to help drive revenue for the B2B Travel vertical.    
  • Work closely with the B2B & Commercial product teams to evolve the value proposition, products and platforms globally to meet client / market needs. 
  • Accountability for developing and executing strategic and tactical account plans with partners to support B2B Travel overall financial targets.   Be the day-to-day liaison for all allocated partners. 
  • Ensure all contractual elements are executed and incentives managed/paid effectively (where relevant) 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

What we’re after

  • Experience in partner development and business development in the payments industry, ideally with expertise in B2B travel payments.
  • Proficiency in managing partner relationships with demonstrated trouble shooting / problem solving skills and bias towards action.
  • Demonstrated track record of planning, managing and closing complex client deals or partnerships.
  • Strong analytical skills and ability to develop and sell new strategies to clients to deepen client relationships.
  • Politically and commercially astute with the presence and credibility to build client and internal stakeholder relationships to achieve Visa team objectives.
  • Proactive team player with can-do attitude and willingness to pick up and run with work that is unfamiliar or new.
  • Preferred understanding of the commercial payments’ solutions utilised by OTAs and travel issuers, emerging payment trends and payment economics.
  • Outstanding executive communication skills (written, oral & presentation) with an ability to explain complex business and technical concepts to broad audiences in an approachable way.
  • Strong interpersonal and collaboration skills with the ability to influence across Visa’s highly- matrixes structure, including cross-functionally (product, marketing, finance etc) and regionally (Europe, AP, CEMEA, NA, LAC).

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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What You Should Know About Senior Partnerships Manager – B2B Travel, Visa Commercial Solutions, Visa

Are you ready to take your career to the next level with Visa Commercial Solutions as a Senior Partnerships Manager – B2B Travel in London? This role is a unique opportunity to be part of Visa's global team focused on the B2B travel ecosystem. You'll drive partnership development and management across the industry, working with a creative and collaborative team. Your responsibilities will include implementing and managing key travel partnerships, ensuring agreements are not just beneficial but also monetizable to boost Visa’s B2B travel business. If you enjoy building strong relationships with industry players like GDSs, fintechs, and travel integrators, then this is definitely the right fit for you. Your analytical and problem-solving skills will help in developing strategic account plans that align with our financial targets. Plus, with Visa's commitment to innovation, you’ll constantly evolve our value proposition tailored to client needs. Working closely with internal stakeholders and managing complex client partnerships, your communication and negotiation skills will be paramount. Welcome to Visa, where you’ll not only have a job but a chance to uplift and empower the travel industry globally. If you're passionate about enhancing partnerships in a vibrant business landscape, Visa is the place for you!

Frequently Asked Questions (FAQs) for Senior Partnerships Manager – B2B Travel, Visa Commercial Solutions Role at Visa
What does a Senior Partnerships Manager – B2B Travel do at Visa Commercial Solutions?

The Senior Partnerships Manager – B2B Travel at Visa Commercial Solutions is responsible for identifying and managing partnerships within the travel ecosystem, developing strategic initiatives to enhance Visa's B2B travel business, and ensuring profitable agreements with industry players. They play a critical role in driving revenue and building relationships globally.

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What qualifications are required for the Senior Partnerships Manager – B2B Travel role at Visa?

Candidates for the Senior Partnerships Manager – B2B Travel role at Visa should have experience in partner and business development, especially within the payments and travel sectors. Strong analytical skills, effective communication, and a proactive team-oriented attitude are crucial for success in this role.

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What skills will help me succeed as a Senior Partnerships Manager – B2B Travel at Visa?

To excel as a Senior Partnerships Manager – B2B Travel at Visa, you should possess strong relationship management skills, analytical abilities, and proficiency in developing client strategies. Additionally, outstanding communication and problem-solving skills, along with a collaborative mindset, will be key in this hybrid position.

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What type of partnerships will a Senior Partnerships Manager – B2B Travel work with at Visa?

In this role, a Senior Partnerships Manager – B2B Travel at Visa will work with key industry players including GDSs, fintechs, travel integrators, and various merchants in the travel sector. Building and nurturing these relationships is essential to achieve Visa’s B2B travel objectives.

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Is this Senior Partnerships Manager – B2B Travel position at Visa a remote job?

The Senior Partnerships Manager – B2B Travel position at Visa is a hybrid role, which means you can split your work between remote and office settings. You’ll be expected to be in the office 2-3 set days a week, providing flexibility in your work environment while meet business needs.

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How does Visa's culture support the Senior Partnerships Manager – B2B Travel?

Visa fosters a supportive and innovative culture that encourages teamwork and proactive engagement. As a Senior Partnerships Manager – B2B Travel, you will benefit from an inclusive environment where your ideas are valued, and teamwork across different regions and departments is emphasized to drive success.

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What are some responsibilities of the Senior Partnerships Manager – B2B Travel at Visa?

Responsibilities of the Senior Partnerships Manager – B2B Travel at Visa include developing and executing partnership strategies, managing relationships with key B2B players, ensuring agreements are effective and monetizable, and collaborating with internal teams to enhance Visa's product offerings.

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Common Interview Questions for Senior Partnerships Manager – B2B Travel, Visa Commercial Solutions
How do you approach building partnerships in the B2B travel industry?

When building partnerships in the B2B travel industry, I focus on understanding each partner's unique needs and crafting tailored solutions that benefit both sides. I also prioritize open communication and follow-up, ensuring that partnerships are nurtured and adaptable to evolving market conditions.

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Can you describe a successful partnership you've developed in your previous roles?

In my previous role, I successfully developed a partnership with a leading GDS by identifying shared goals. Through consistent engagement and by showcasing the value of collaboration, we were able to implement a joint marketing strategy that significantly increased both parties' market reach and revenue.

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What strategies do you use to manage complex client relationships?

To manage complex client relationships, I employ a proactive approach by setting regular check-ins to address any issues and gather feedback. I also utilize data analytics to understand client behavior and preferences, allowing me to propose solutions that enhance the partnership.

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How do you ensure that partnership agreements are profitable and sustainable?

I ensure that partnership agreements are profitable and sustainable by conducting thorough analyses before negotiations. This includes understanding costs, projected revenue, and measuring the partnership's potential impact on both parties’ objectives to create win-win agreements.

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What experience do you have in navigating challenges while managing partnerships?

In managing partnerships, I have faced challenges such as conflicting interests and evolving market trends. I navigate these by fostering open dialogue, actively listening to partner concerns, and working collaboratively to find solutions that align with our shared goals.

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How do you stay informed about industry trends in B2B travel?

I stay informed about industry trends in B2B travel by regularly attending industry events, subscribing to relevant publications, and engaging with industry experts through professional networks. I also analyze market reports and competitor strategies to continuously adapt my approach.

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Describe your experience working cross-functionally with teams.

I have extensive experience working cross-functionally with marketing, finance, and operational teams. By fostering collaboration through regular communication and shared goals, I ensure alignment and drive initiatives that benefit the company and our partners.

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What key metrics do you track to measure the success of partnerships?

To measure the success of partnerships, I track key metrics such as revenue growth, payment volume, client satisfaction scores, and the rate of partnership renewals. These metrics provide insights into partnership performance and help inform future strategies.

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What negotiation techniques do you find most effective for closing deals?

I focus on creating a collaborative atmosphere during negotiations, where both parties can express their needs. Techniques such as active listening, offering valuable trade-offs, and focusing on long-term benefits are often effective in closing deals.

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How do you prioritize multiple partnership initiatives simultaneously?

To prioritize multiple partnership initiatives simultaneously, I assess each initiative's potential impact on strategic goals and resource allocation. I also develop a timeline and set clear milestones, ensuring that key partnerships receive the attention they need to thrive.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
November 24, 2024

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