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Customer Growth Account Executive, Entrepreneur - Northern Europe

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way with the right customers whom they set up for success.

AEs at Klaviyo run the entire sales cycle from qualification to demo, to driving the buying process to close with minimal air support all while managing dozens of prospects at once. The best AEs are able to close over 70% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term.

How You’ll Make an Impact:

  • Build Klaviyo’s client base across EMEA
  • Actively manage your pipeline and develop a strategy for long-term sustained success
  • Support the success of your peers
  • Exhibit Klaviyo’s values of accountability and effort 
  • Provide guidance and support to new Account Executives 
  • Expand your skillset by participating in adjacent tasks over time

Who You Are:

  • Minimum 1 years' carrying net-new revenue quota and consistent overachievement selling MarTech SaaS solutions
  • Experience selling to Founders/ Business Owners/ Marketing personas and strong knowledge of the Ecommerce/ Retailers/ Brands domain
  • Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholders
  • Fluent English (written & verbal). Additional business-fluent French/ German/ Spanish/ Italian a bonus+
  • Excited, motivated, and inspired by exceeding goals 
  • Aren’t afraid to hear no and embrace failure as an opportunity to improve 
  • Strong growth mindset and continually seek improvement and are rigorous in your pursuit of it 
  • Are encouraging of your team, thoughtful, engaging, and energetic 
  • Are adept at influencing and relationship building
  • Full authorisation to work in the UK without any restrictions

Klaviyo in EMEA

As part of the Klaviyo team you will be looked after with some great benefits locally in EMEA including equity for all, private health cover for you and discounted for your household, financial and professional coaching, a generous annual learning allowance (£2.5k), 22 weeks full pay primary caregiver leave (16 week secondary) and free books (yes, any books!) to name a few.
#LI-Hybrid

The pay range for this role is listed below. Sales roles are also eligible for variable compensation. This role is also eligible for competitive benefits and perquisites, subject to company policy and applicable law

Base Pay Range in Local Currency:
£45,000£45,000 GBP

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. 

You can find our Job Applicant Privacy Notice here.

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CEO of Klaviyo
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Andrew Bialecki
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Average salary estimate

$45000 / YEARLY (est.)
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$45000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Customer Growth Account Executive, Entrepreneur - Northern Europe , Klaviyo

Are you ready to take the leap into a vibrant career as a Customer Growth Account Executive at Klaviyo? Based in London, UK, this role offers you a unique chance to shape Klaviyo's client base across EMEA. We take pride in the diversity of our Klaviyos, who each bring their unique stories and experiences to our team. Here, you won't just be another cog in the wheel; you'll be a key player affecting our trajectory and your own personal growth. Your mission will be to close deals with the right customers, ensuring they succeed with our MarTech SaaS solutions while expertly managing your sales pipeline. At Klaviyo, you're encouraged to build meaningful relationships with founders and business owners, reflecting our core values of accountability and teamwork. Imagine being part of a high-velocity sales environment, where you can reap the rewards of overachieving your net-new revenue quota and influencing the future of ecommerce. Plus, we're all about continuous improvement—embrace every 'no' as a springboard for learning. Here at Klaviyo, we offer fantastic benefits including equity for all, generous learning allowances, and even full pay for primary caregivers. If you're excited about exceeding goals and keen to work in a nurturing environment that supports your professional journey, we encourage you to check us out!

Frequently Asked Questions (FAQs) for Customer Growth Account Executive, Entrepreneur - Northern Europe Role at Klaviyo
What does a Customer Growth Account Executive do at Klaviyo?

As a Customer Growth Account Executive at Klaviyo, you'll be responsible for expanding our client base across EMEA by managing your sales pipeline, engaging with new clients, and closing impactful deals. You'll develop long-term strategies for success while working closely with founders and business owners in ecommerce.

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What qualifications do I need for the Customer Growth Account Executive position at Klaviyo?

To be successful as a Customer Growth Account Executive at Klaviyo, you should have a minimum of one year of experience managing a net-new revenue quota, along with strong knowledge of MarTech SaaS solutions. Experience in a fast-paced sales environment focused on ecommerce is essential.

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How does Klaviyo support its Customer Growth Account Executives?

At Klaviyo, we believe in nurturing our team. As a Customer Growth Account Executive, you'll receive comprehensive support, including mentorship, a generous annual learning allowance, and various opportunities to engage in personal and professional growth.

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What is the work culture like for Customer Growth Account Executives at Klaviyo?

Klaviyo fosters a vibrant, inclusive work culture where each Klaviyo is celebrated for their unique experiences. Our Customer Growth Account Executives benefit from a dynamic, collaborative environment that promotes accountability, engagement, and continuous improvement.

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What skills are essential for a successful Customer Growth Account Executive at Klaviyo?

Important skills for a Customer Growth Account Executive at Klaviyo include strong relationship-building abilities, a growth mindset, expertise in influencing key stakeholders, and the drive to exceed sales targets consistently.

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What opportunities for advancement exist for Customer Growth Account Executives at Klaviyo?

Klaviyo offers great opportunities for career advancement. As a Customer Growth Account Executive, you'll have the chance to expand your skill set, take on new challenges, and potentially advance to senior roles while fostering your team’s success.

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What can I expect in terms of compensation for the Customer Growth Account Executive role at Klaviyo?

The base pay range for the Customer Growth Account Executive position at Klaviyo is £45,000, with the potential for variable compensation based on your performance. You’ll also enjoy a competitive benefits package that supports your overall well-being.

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Common Interview Questions for Customer Growth Account Executive, Entrepreneur - Northern Europe
Can you explain your experience with MarTech SaaS solutions?

During the interview, be specific about the MarTech solutions you've worked with, emphasizing your role in generating revenue, managing clients, and enhancing customer experiences.

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How do you manage multiple prospects simultaneously?

Talk about your organizational skills, using specific tools or strategies like CRM software to effectively keep track of different leads and follow-ups.

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What strategies do you use to close deals?

Share your closing techniques and provide examples. Highlight how you align solutions with client needs and share success stories that illustrate your approach.

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Describe a time you overcame a significant sales challenge.

Provide a structured response using the STAR (Situation, Task, Action, Result) method. Focus on what you learned and how it improved your sales technique.

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How do you approach relationship-building with clients?

Discuss specific strategies for building rapport, like understanding client needs, regular check-ins, and offering tailored solutions that add value.

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What motivates you to achieve sales targets?

Speak about your personal motivations and how they align with Klaviyo’s values. Cite your passion for sales, the satisfaction of helping clients, or other intrinsic motivators.

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How do you stay up-to-date with trends in the ecommerce industry?

Mention your commitment to professional development through reading industry publications, attending webinars, and participating in professional communities.

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Can you describe a time when you had to deliver tough feedback to a peer?

Share how you approached a challenging conversation, focusing on empathy, clarity, and the positive outcomes that resulted from the feedback.

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What do you know about Klaviyo and its mission?

Research Klaviyo's mission beforehand and articulate how it resonates with you. Talk about how Klaviyo empowers creators and your vision for contributing to that mission.

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How do you measure your success as a sales representative?

Discuss your key performance indicators, like closed deals, revenue generated, customer satisfaction, and how you continuously refine your approach based on these metrics.

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Klaviyo is a global technology company committed to providing a marketing automation platform, used primarily for email marketing and SMS marketing by approximately 143,000 e-commerce merchants.

114 jobs
MATCH
VIEW MATCH
BADGES
Badge Flexible CultureBadge Global CitizenBadge InnovatorBadge Future Unicorn
CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Transparent & Candid
Growth & Learning
Customer-Centric
Mission Driven
Rapid Growth
Work/Life Harmony
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 29, 2024

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