Sales Development Representative (APAC)

As a Sales Development Representative at Unlimit, you'll be responsible for engaging potential clients through marketing campaigns and proactive outreach, qualifying leads, and connecting them with our sales team. Your role will also involve maintaining accurate records in CRM systems, collaborating with the marketing team, and ensuring smooth handovers to account executives. Understanding customer needs deeply will be vital for fostering successful collaborations.

For the Sales Development Representative role at Unlimit, candidates should have a proven track record in sales development or presales within the payments industry. A customer-centric approach, strong team collaboration skills, and the ability to manage multiple tasks effectively are crucial. A passion for success and adherence to processes will help candidates thrive in this role.

To apply for the Sales Development Representative role at Unlimit, interested candidates should submit their resume and a cover letter highlighting their relevant experience and enthusiasm for the position. This can typically be done through the careers section of Unlimit's official website.

At Unlimit, the work environment for a Sales Development Representative is dynamic and professional. The team prides itself on being modern and well-equipped, fostering a culture of learning and growth. Employees enjoy the benefits of full-time employment, including vacation, sick leave, and paid holidays, along with a supportive team atmosphere.

Unlimit is committed to the professional growth of its Sales Development Representatives by providing a supportive environment and access to top international professionals. Team members can expect opportunities to learn and grow through collaboration and participation in various projects, allowing them to expand their skills in the payments industry.

Success as a Sales Development Representative at Unlimit depends on several key skills, including strong communication abilities, the capability to analyze customer data, effective lead qualification, and sales outreach. An understanding of the payments industry and the ability to build relationships will significantly enhance performance in this role.

A typical day for a Sales Development Representative at Unlimit includes initiating contact with potential clients, qualifying leads, supporting marketing efforts, and coordinating with account executives. This role involves a mix of research, customer engagement, and record maintenance within CRM systems, making each day exciting and varied.

When approaching a potential client as a Sales Development Representative, it’s essential to do thorough research on the company to understand its needs. Start with a warm introduction based on mutual interests or connections, followed by a value proposition that clearly outlines how Unlimit can help solve their specific problems. Building rapport and asking questions to uncover their pain points is key.

Qualifying leads involves determining whether a potential customer is a good fit for our services. I typically assess their needs, budget, and potential for partnership through structured questions. Using criteria such as company size and industry relevance helps me prioritize leads, ensuring that our sales team spends time on the most promising opportunities.

In a previous role, I converted a lead by first building a solid relationship through consistent communication. I took the time to truly understand their challenges and tailored our offerings to provide solutions directly addressing their needs. After several touchpoints, I arranged a meeting with our sales team, which led to a successful partnership.

Time management is crucial when handling multiple leads. I prioritize tasks based on urgency and potential value, using tools to schedule follow-ups and keep track of important deadlines. Setting aside specific hours dedicated to outreach and research allows me to stay organized and effective in my approach.

For effective outreach, I employ a multi-channel approach that includes emails, phone calls, and social media. Tailoring each message based on preliminary research, I ensure relevance and personalization. Following up persistently but respectfully is key, as it demonstrates genuine interest without overwhelming the prospect.

Handling objections requires patience and strong listening skills. When facing objections, I take the opportunity to ask clarifying questions to understand their concerns better. I then provide well-thought-out responses that address their hesitations and articulate the unique advantages Unlimit offers, turning objections into discussion points.

The most important factor in nurturing client relationships is trust. Building trust involves delivering on promises, providing valuable insights, and maintaining open lines of communication. Regular check-ins and proactively offering support can solidify these relationships, ultimately leading to long-term partnerships.

Identifying customer needs starts with active listening during conversations and asking targeted questions. I also rely on researching potential clients’ businesses and their industry trends. This helps me tailor our solutions to fit specific needs and allows for a more personalized approach when discussing our services.

What I enjoy most about working in sales development is the dynamic and proactive nature of the role. Each day brings new challenges and opportunities to connect with diverse businesses. It’s gratifying to work towards a common goal while seeing the tangible impact of my efforts in helping clients find solutions.

Staying updated with the latest trends and developments in the payments industry involves regularly reading industry-related publications, joining online forums, and participating in webinars. Networking with industry professionals and attending conferences also provide insights that help me stay informed and adapt strategies accordingly.