Job details

Romanian Speaking Freelance Chat Moderator - Work Remote Worldwide

The House of Mercier, Europe’s leading recruitment agency, is dedicated to connecting talented individuals with global opportunities while valuing the importance of language in building diverse communities. We are thrilled to announce an opening for a Romanian Speaking Freelance Chat Moderator to join our dynamic team. This remote position allows you to work from anywhere in the world, utilizing your Romanian language skills to engage with a diverse community online. As a chat moderator, you will facilitate positive interactions, assist users with their inquiries, and create an inviting atmosphere in the chat. This role is perfect for individuals who are passionate about digital communication and empowering communities. By joining The House of Mercier, you will have a meaningful opportunity to shape user experiences while enjoying the benefits of remote work. Our agency is committed to promoting inclusivity and diversity, ensuring all team members can thrive and contribute effectively.

Responsibilities

Moderate chat interactions to maintain a respectful and engaging community space.
Provide support in Romanian, addressing user queries and offering prompt assistance.
Enforce community guidelines by monitoring user behavior and interactions.
Gather user feedback and insights to improve the overall chat experience.
Collaborate with team members to design effective user engagement strategies.
Create engaging content that stimulates discussions and encourages participation.
Report on trends and user interactions to enhance community management practices.

Fluent in Romanian and proficient in English, with excellent written communication skills.
Experience in chat moderation, customer support, or community management is preferable.
Strong understanding of online community dynamics and user engagement strategies.
Ability to work independently and efficiently manage time in a remote environment.
Familiarity with chat moderation tools and digital communication platforms is a bonus.
Strong problem-solving skills and a proactive, friendly demeanor.
Reliable, punctual, and adaptable to flexible working hours.