Norwegian Speaking Technical Support Roles - Remote in Greece

The House of Mercier is pleased to announce remote opportunities for Norwegian Speaking Technical Support Roles available from Greece. In this vital position, you will provide outstanding technical assistance to our Norwegian-speaking customers, ensuring they receive the help they need promptly and efficiently. We are looking for enthusiastic individuals who are passionate about technology and committed to delivering exceptional customer support. Join our talented team and contribute to enhancing our customers’ experiences from the comfort of your home!

Responsibilities

• Deliver high-quality technical support to Norwegian-speaking clients via phone, email, and chat.
• Troubleshoot and resolve a wide range of technical issues related to our products and services.
• Educate customers on product features, functionalities, and best practices for optimal usage.
• Accurately document customer interactions and resolutions in our support database.
• Collaborate with internal teams to efficiently resolve complex technical inquiries.
• Stay up-to-date on product updates and industry trends to provide knowledgeable support.
• Engage in continuous learning and development to enhance your technical expertise.

• Fluency in Norwegian and English, both written and spoken; proficiency in additional languages is a plus.
• Experience in technical support or customer service, particularly in technology-focused companies.
• Strong problem-solving skills with a solid grasp of technical concepts.
• Excellent communication and interpersonal skills, with a focus on customer satisfaction.
• Familiarity with customer support software and ticketing systems is beneficial.
• A proactive approach to work, with the ability to work effectively independently and collaboratively within a team.
• A genuine interest in technology and a commitment to continuous personal and professional growth.

• Private Health Insurance
• Training & Development
• Performance Bonus
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Good monthly Salary
• 2 Extra Salaries Per Year
• And More....