Operations Data Support Specialist

As an Operations Data Support Specialist at Restaurant365, you support the Managed Services Operations team by maintaining data integrity for customer inventory and recipe records, managing operational tasks, and ensuring smooth business processes. Your role is key in assisting with data checks and handling escalations, supporting our mission to provide top-notch services to the restaurant industry.

To qualify for the Operations Data Support Specialist role at Restaurant365, you should have at least 1 year of experience in the restaurant or hospitality sectors, familiarity with inventory software, and strong skills in Microsoft Office, especially Outlook and Excel. A keen attention to detail and excellent communication abilities are crucial for success in this position.

Working as an Operations Data Support Specialist at Restaurant365 comes with several benefits, including comprehensive medical benefits fully paid for employees, equitable salary ranging from $24 to $29 per hour, a 401k with matching, unlimited PTO, and wellness initiatives. We believe in fostering a healthy work-life balance and supporting our team members' well-being!

At Restaurant365, we emphasize personal and professional growth. As an Operations Data Support Specialist, you'll have opportunities to enhance your skills through continuous learning and collaboration with various departments, enabling you to contribute significantly to the company's success while developing your own expertise.

As an Operations Data Support Specialist at Restaurant365, you'll work with various software tools, particularly the R365 Operations Module for data management and ticket management tools such as Freshdesk. Familiarity with project management tools like Monday.com will also be beneficial in optimizing your workflows.

To prepare for an interview for the Operations Data Support Specialist role at Restaurant365, familiarize yourself with the company's platform, recent developments in the restaurant technology space, and common data accuracy practices. Additionally, be ready to discuss your experience, attention to detail, and effective time management strategies relevant to the role.

A typical workday for an Operations Data Support Specialist at Restaurant365 involves maintaining customer records, collaborating with team members on data discrepancies, performing routine data entry, and generating reports on data performance metrics. You’ll be communicating regularly with both customers and internal teams to ensure smooth operations.

To ensure data accuracy, I focus on systematic checking processes, regular audits, and maintaining clear documentation. I also rely on proactive communication with team members to address discrepancies swiftly and utilize software tools that enhance data validation.

In a fast-paced work environment, prioritizing tasks is key. I typically assess deadlines, the urgency of each task, and potential impacts on overall operations. Utilizing task management tools can help keep track of responsibilities and streamline workflow.

In my previous role, I noticed a difference in inventory levels reported by different departments. I cross-referenced data, communicating with relevant teams to identify the source of the discrepancy, and worked collaboratively to implement updated processes to prevent future issues.

I have hands-on experience with inventory management software where I maintained accurate records, processed orders, and monitored stock levels. Familiarity with systems like R365 Operations Module would also prepare me for a smooth adaptation to the tools used at Restaurant365.

Effective communication is vital. I make it a point to articulate clearly, actively listen to feedback, and follow up on discussions. Tools like email, chat platforms, and regular check-ins are great for maintaining ongoing dialogue.

Teamwork is crucial as it fosters collaboration, helping to share knowledge, address challenges swiftly, and implement effective solutions. My approach is to engage openly with colleagues and contribute positively to a supportive work environment.

I believe continuous learning is essential, especially in fast-evolving environments like tech. I regularly seek opportunities for professional development through online courses, reading industry news, and engaging in forums to stay updated on best practices and innovations.

When my previous company transitioned to a new inventory management system, I organized training sessions and created resource materials for the team, which helped ease the transition and reduced downtime, showcasing my adaptability and leadership skills.

I use a systematic approach to creating process documents by outlining steps clearly and ensuring they are easily understood. I maintain regular reviews and updates to reflect any operational changes, keeping the documents relevant and effective.

I’m motivated by the impact my work has on the overall business processes and customer satisfaction. Contributing to the success of operations inspires me to maintain high standards and continuously improve our workflows at Restaurant365.