Job details

Optical Lab Manager - Eyeglasses

Company Description

Eyeglass World is part of National Vision, one of the largest optical retailers in the United States. Eyeglass World has over 100 locations across the United States and offers eye exams, contact lenses, eyeglasses, sunglasses and protective eyewear. The brand keeps customers happy with affordable prices and same-day service via in-store labs.

For more details about Eyeglass Word, visit EyeglassWorld.com.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

The Lab Manager oversees the operation of the lab and ensures quality and same day service standards are met. This position also supervises the Lab Technicians.

How would you like Sundays off? Yes, every Sunday we’re closed!

Job Description

What Would You Do? The Specifics?

Optimizes and oversees the Lab to ensure efficiency and compliance with company’s policies and operational guidelines.
Identifies areas of opportunity and creates an action plan for improvement. Provides world-class service by treating customers with respect, providing prompt and courteous service, and listening and understanding their needs.
Executes same day service using “Ready When Promised” production board.
Performs machine maintenance to ensure that all lab equipment is clean and in good working order according to standards. Addresses immediately all equipment malfunctions and informs the General Manager and retail staff of any production delays.
Ensures that all safety rules and standards are followed, including making sure that all Lab Technicians, wear protective eyewear in the lab at all times.
Assists in controlling inventory shrinkage through the monitoring and recording of breakage and accurate inventories. Ensures that the store maintains a proper level of lenses and lab supplies to provide prompt customer service.
Supervises and motivates Lab Technicians and ensures the timely completion of day-to-day functions.
Assists the General Manager with recruiting, selecting and retaining a high caliber lab staff.
Delegates work functions to team members in an appropriate manner in order to maximize organizational goals and individual development.
Ensures lab associate scheduling complies with payroll guidelines while considering skill level.
Ensures that all lab associates are properly trained on all lab equipment and they continue to develop their knowledge of laboratory techniques. Partners with the Training Department and Employee Relations to ensure all training and development occur on time and when needed for each associate.
Completes annual performance reviews along with continuous coaching conversations with all associates.

Qualifications

Additional Information

Taking care of our people

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Average salary estimate

$60000 / YEARLY (est.)

min

max

$50000K

$70000K

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What You Should Know About Optical Lab Manager - Eyeglasses, National Vision

As the Optical Lab Manager for Eyeglass World, located in Jacksonville, FL, you'll play a crucial role in ensuring that our lab runs like a well-oiled machine. At Eyeglass World, part of National Vision, we pride ourselves on delivering exceptional eye care and eyewear services. Your primary responsibility will be to oversee the lab's daily operations, optimizing efficiency and maintaining our high-quality, same-day service standards. You’ll be leading a fantastic team of Lab Technicians, helping them grow and succeed while also fostering a positive work environment that encourages collaboration. Imagine working in a place where Sundays are your day off, giving you a chance to recharge! You will be the go-to person for addressing any lab equipment issues and ensuring compliance with safety procedures. This means performing regular machine maintenance and keeping an eye on inventory levels to ensure we have what our customers need. You’ll also have the opportunity to shape your team through mentoring, performance reviews, and recruiting the right talent. At Eyeglass World, we’re committed to making quality eye care accessible for everyone, and with your leadership, we can take our customer service to the next level. So if you're ready to make a significant impact and thrive in an empowering environment, join us in our mission to help people see their best and live their best!

Frequently Asked Questions (FAQs) for Optical Lab Manager - Eyeglasses Role at National Vision

What qualifications do I need to become an Optical Lab Manager at Eyeglass World?

To become an Optical Lab Manager at Eyeglass World, candidates typically need a background in optical sciences or management experience in a related field. Strong leadership skills, attention to detail, and a commitment to delivering high-quality service are essential.