Service Delivery Coordinator

Job Summary

A company is looking for a Service Delivery Coordinator, responsible for managing customer orders from onboarding through installation in a remote setting.

Key Responsibilities

• Manage customer onboarding, scheduling, installation, and order completion
• Engage in consistent inbound and outbound communication with customers regarding scheduling
• Coordinate work schedules and maintain order tracking through various systems

Required Qualifications

• 2 years of customer service or equivalent experience in a related field
• 2 years of experience in telecommunications
• Ability to multitask effectively in a remote environment
• Self-motivated with the ability to work independently without constant supervision
• Reliable high-speed internet connection and a quiet home workspace