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Senior Director of Client Success image - Rise Careers
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Senior Director of Client Success - job 1 of 2

Job Summary

A company is looking for a Senior Director of Client Success Management (Managed Services).

Key Responsibilities
  • Lead the Client Success function, ensuring high-impact client experiences and maximizing retention and expansion
  • Define and execute Client Success strategy, mentoring a high-performing team and establishing success metrics
  • Collaborate cross-functionally to enhance client outcomes and support pre-sales efforts
Required Qualifications
  • Bachelor's degree in Information Systems, IT, Business Management, Engineering, or Computer Science
  • 7+ years of management experience with people responsibilities
  • 10+ years in Service Delivery or Project Management in a multi-customer environment
  • ITIL v4 Foundations certification preferred, with experience in ITIL processes
  • Understanding of project management principles; PMP certification preferred

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 9, 2025

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