Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Senior Director of Client Success image - Rise Careers
Job details

Senior Director of Client Success - job 1 of 2

Job Summary

A company is looking for a Senior Director of Client Success Management (Managed Services).

Key Responsibilities
  • Lead the Client Success function, ensuring high-impact client experiences and maximizing retention and expansion
  • Define and execute Client Success strategy, mentoring a high-performing team and establishing success metrics
  • Collaborate cross-functionally to enhance client outcomes and support pre-sales efforts
Required Qualifications
  • Bachelor's degree in Information Systems, IT, Business Management, Engineering, or Computer Science
  • 7+ years of management experience with people responsibilities
  • 10+ years in Service Delivery or Project Management in a multi-customer environment
  • ITIL v4 Foundations certification preferred, with experience in ITIL processes
  • Understanding of project management principles; PMP certification preferred

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
Posted 4 days ago
Photo of the Rise User
Posted 10 days ago
Photo of the Rise User
Posted 11 days ago
Photo of the Rise User
Posted 10 hours ago
Photo of the Rise User
Remote Jobs Hybrid No location specified
Posted 4 days ago
Photo of the Rise User
Posted 2 days ago
Photo of the Rise User
Remote Jobs Remote No location specified
Posted 7 days ago
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 9, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!