Member Engagement Representative

Job Summary

A company is looking for a Member Engagement Representative.

Key Responsibilities

• Educating members about company-sponsored incentives and tracking their progress
• Assisting members with reporting incentive activities and redeeming rewards
• Providing support for health notices and portal-related inquiries

Required Qualifications

• High School Diploma or equivalent
• 2 years of experience in a customer service call center environment
• Ability to handle 85-100 contacts per day
• Keyboarding skills with a typing speed of 45 WPM and 95% accuracy
• Familiarity with Microsoft 360 (Outlook, Teams, OneDrive)