Provide guidance and education on HR topics while ensuring excellent customer service
Manage and track a high volume of employee requests and tickets in a fast-paced environment
Utilize various communication methods to deliver accurate information regarding HR policies and programs
Required Qualifications:
Minimum 3 years of experience in a client-facing HR role
Proficiency with HRIS tools like Workday and experience with ticketing systems such as ServiceNow
In-depth knowledge of HR domain supporting end-to-end HR offerings
Strong decision-making abilities and emotional intelligence
Passion for fostering a positive employee experience through proactive support
Average salary estimate
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