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Director of Revenue Enablement & Shared Services

Company Description

Watch here to see what it's like to work at Red Wing Shoe Company.

Red Wing Shoe Company is based in Red Wing, Minnesota, just 40 minutes from St. Paul, where our corporate office sits along the Mississippi River in downtown Red Wing.  We are a global company with 2300 employees around the world, but we maintain a close-knit family atmosphere that comes with being a privately-held company. We’re rich in history and tradition, but innovation drives us to deliver best-in-class product solutions and highly rated customer experiences.  Focus on our employees and company culture results in meaningful employee engagement across the organization. Our Guiding Behaviors of Living our Values, Honoring our Brands, Inspiring our People, Centering on our Customers, and Preserving the long term success and legacy of our Company are the foundation on which we build our future.

Job Description

Red Wing Shoe Company is seeking a Director of Revenue Enablement and Shared Services to join our Revenue Operations team. This role will manage a team consisting of global contracts, product technology, and enablement services.

The Director, Revenue Enablement and Shared Services will be at the forefront of driving revenue growth through innovative technology solutions, sales enablement practices, and consistent shared services of contracts across all Red Wing Shoe sales channels. 

This strategic leader will develop and execute a comprehensive strategy for revenue enablement tools that will appropriately align technology to the business goals and strategic roadmaps created by our sales leaders and fellow Revenue Operations directors. They will define, develop, and implement the long-range tools, technology and shared services roadmap required to support delivery of the defined long-range and annual financial and operational plans. In addition, this leader will partner with Rev Ops and Sales Leaders and COE’s to define and develop revenue driving processes and training.  

Essential Duties include:

  • Partner with sales and cross-functional COEs to define, sequence and implement long-range technology and shared services roadmap to support delivery of annual GTM strategies and operational plans.  

  • Develop relationships with third party revenue enablement tool partners to ensure tool optimization opportunities are understood and incorporated into long term strategic vision. 

  • Coordinate with relevant stakeholders to develop and execute training programs.  

  • Establish and maintain scalable contract management processes, including the use of tools for tracking, analysis, and renewal. 

Qualifications

Bachelor’s degree in businessa adminstration, information systems, sales, or a related field of study; with a minimum of 10 years of relevant experience, or an equivalent combination of education and experience. Proven experience in business, technology, sales or operational leadership roles while leading and influencing cross-functional teams to establish long-range strategies and short-term execution plans is preferred. 

Qualified candidates should hold the ability to identify and define technology needs to support channel strategy; Ability to recognize technology optimization opportunities, prioritize against organizational goals and communicate across the enterprise; Excellent communication and interpersonal skills with experience influencing and building relationships within a matrixed organization while taking a customer first approach; Demonstrated strength to define operational efficiencies and processes, and to guide cross functional partners with implementation; Proficiency with technical systems such as CRM, Power BI, POS systems and other sales focused tools and technologies.  Deep expertise in the Salesforce product suite is preferred; Strong strategy, data analytics skills and customer driven focus.  

Work Environment: 

This role is a hyflex work arrangement; primarily remote work availability, but onsite work per business needs, located at our Red Wing, MN headquarters office.

Additional Information

Red Wing Shoes is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Individuals with disabilities needing assistance in completing an application may contact [email protected] or call 651-388-8211.

Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

All offers of employment are contingent on satisfactory results of a background check.

Red Wing Shoe Company, Inc. is a drug-free workplace.

Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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What You Should Know About Director of Revenue Enablement & Shared Services, Red Wing Shoe Company

At Red Wing Shoe Company, we are excited to announce an incredible opportunity for a Director of Revenue Enablement & Shared Services to join our dedicated Revenue Operations team in beautiful Red Wing, MN. In this pivotal role, you'll lead a talented team focused on global contracts, product technology, and enablement services. You will have the chance to drive revenue growth through innovative technology solutions and effective sales enablement practices across all our sales channels. As a strategic leader, your mission will be to develop and execute a comprehensive strategy for revenue enablement tools, perfectly aligning technology with our business goals. With your expertise, you'll work closely with our sales leaders to ensure we stay ahead of the curve in achieving our long-term objectives. Connecting with third-party partners to optimize our revenue enablement tools will be key to our success. You'll establish solid relationships and coordinate training programs to elevate team performance. This is a dynamic environment where communication and teamwork are vital, and your ability to influence cross-functional processes will shine. If you're passionate about leveraging technology to drive results and foster a culture of innovation, we can’t wait to see how you can make a difference at Red Wing Shoe Company. Come be a part of a company where our deep-rooted values and long-standing traditions blend seamlessly with our modern approach to business and customer engagement. Join us and contribute to preserving the legacy of a company that prides itself on quality and innovation.

Frequently Asked Questions (FAQs) for Director of Revenue Enablement & Shared Services Role at Red Wing Shoe Company
What are the responsibilities of the Director of Revenue Enablement & Shared Services at Red Wing Shoe Company?

The Director of Revenue Enablement & Shared Services at Red Wing Shoe Company is responsible for managing a team focused on global contracts, product technology, and enabling sales services. This role involves developing and executing strategies for revenue growth through innovative technology solutions while maintaining collaborative relationships across the organization to enhance sales enablement practices.

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What qualifications are needed for the Director of Revenue Enablement & Shared Services role at Red Wing Shoe Company?

Candidates for the Director of Revenue Enablement & Shared Services position at Red Wing Shoe Company should possess a Bachelor's degree in business administration, information systems, sales, or a related field. They should have at least 10 years of relevant experience, demonstrating strong leadership skills, operational efficiency expertise, and proficiency in tools like CRM and Salesforce.

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What does the work environment look like for the Director of Revenue Enablement & Shared Services at Red Wing Shoe Company?

The work environment for the Director of Revenue Enablement & Shared Services at Red Wing Shoe Company follows a hyflex model, allowing for primarily remote work with on-site expectations based on business needs. This flexible arrangement helps foster work-life balance while allowing collaboration with the Red Wing team in MN.

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How does the Director of Revenue Enablement & Shared Services impact Red Wing Shoe Company’s growth?

The Director of Revenue Enablement & Shared Services plays a critical role in driving revenue growth at Red Wing Shoe Company by implementing effective technology solutions and synchronizing sales processes. By defining long-term strategies and optimizing revenue enablement tools, this leader helps ensure the company remains competitive in meeting its financial and operational goals.

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What type of leadership skills are important for the Director of Revenue Enablement & Shared Services role at Red Wing Shoe Company?

Strong communication and interpersonal skills are crucial for the Director of Revenue Enablement & Shared Services at Red Wing Shoe Company. The ability to influence cross-functional teams, define operational efficiencies, and build relationships within a matrixed organization will greatly enhance effectiveness in this leadership role.

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What technologies does the Director of Revenue Enablement & Shared Services at Red Wing Shoe Company need to be familiar with?

Candidates for the Director of Revenue Enablement & Shared Services role at Red Wing Shoe Company should have a deep understanding of technical systems, including CRM, Power BI, POS systems, and especially the Salesforce product suite. Familiarity with these technologies is essential to drive the company's revenue enablement strategies effectively.

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How does Red Wing Shoe Company support training for the Director of Revenue Enablement & Shared Services?

Red Wing Shoe Company values employee development, and the Director of Revenue Enablement & Shared Services will coordinate with stakeholders to create comprehensive training programs. This not only helps in optimizing performance across sales channels but also cultivates a culture of ongoing learning within the organization.

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Common Interview Questions for Director of Revenue Enablement & Shared Services
Can you explain your experience with cross-functional leadership as a Director of Revenue Enablement & Shared Services?

In answering this question, highlight specific examples of past experiences where you successfully led cross-functional teams. Illustrate challenges faced and the strategies you implemented to align different departments. Showcase your ability to communicate effectively across various functions, emphasizing your focus on achieving shared goals.

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What strategies would you employ to optimize revenue enablement tools at Red Wing Shoe Company?

Discuss a systematic approach to evaluating existing revenue enablement tools, gathering user feedback, and identifying gaps. Talk about collaborating with technology vendors and integrating new features while ensuring minimal disruption. Emphasize the importance of ongoing analysis and updates to keep tools relevant to business needs.

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How would you develop a long-range technology strategy for our revenue operations?

To develop a long-range technology strategy, first assess the current landscape and identify technological needs. Engage with key stakeholders to understand goals and pain points, then create a roadmap that aligns technology enhancements with business objectives. Include iterative reviews to evolve the strategy based on emerging trends and feedback.

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Describe how you would establish scalable contract management processes.

In your response, outline steps to create a standardized approach to contract management. Explain the importance of selecting the right tools for tracking and analysis, training stakeholders on processes, and implementing metrics for continuous improvement. Highlight past successes in establishing such systems.

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What kind of training programs have you developed or executed in your previous roles?

Share examples of training programs you have crafted, focusing on scope, content creation, delivery methods, and feedback collection. Illustrate how you assessed training needs and customized programs to cater to diverse teams. Discuss the impact these programs had on enhancing team performance and engagement.

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How do you prioritize tasks when handling multiple projects as a Director?

Discuss your approach to prioritization, such as using project management tools, establishing clear timelines and deliverables, and engaging in regular check-ins with your team. Highlight the importance of flexibility and being responsive to shifting priorities while maintaining focus on core objectives.

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What metrics would you track to measure the success of revenue enablement initiatives?

Detail specific metrics like sales conversion rates, revenue growth from new tools, and user engagement statistics. Explain how you would collect and analyze this data and provide regular reports to inform decision-making. Discuss how these metrics align with overall business goals at Red Wing Shoe Company.

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How would you embed a customer-first approach in revenue enablement processes?

Describe your strategies for gathering customer feedback and incorporating insights into revenue enablement processes. Discuss collaboration with the sales and customer service teams to ensure that tools and resources provided truly meet client needs. Emphasize the importance of fostering a culture that values customers’ voices.

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What challenges do you anticipate in the Director role and how would you address them?

Be candid about potential challenges like resistance to change, integrating new systems, or alignment with various departments. Discuss proactive strategies, such as change management approaches, frequent communication, and building relationships early on to ease transitions and address concerns directly.

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Why is organizational culture important in the role of Director of Revenue Enablement & Shared Services?

Explain how organizational culture impacts employee engagement, customer satisfaction, and overall success in revenue enablement initiatives. Discuss how a positive culture encourages collaboration, innovation, and alignment around shared values, ultimately enhancing the effectiveness of the Director role at Red Wing Shoe Company.

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Founded in 1905, Red Wing Shoes is an American footwear company that carries a full line of work boots for all industries and work sites. Red Wing is headquartered in Red Wing, Minnesota.

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Full-time, hybrid
DATE POSTED
November 27, 2024

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