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Director of Strategic Business Development

Our Company

Private investments such as venture capital, hedge funds, and private equity make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunities for manual data entry errors, inconsistent reporting, and lost information. Enter Arch.

Arch is a Series A financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of fund manager portals. Our purpose is to save investors time while empowering them to make more informed investment decisions, leading to better financial outcomes. 

We are a fast growing, dynamic company serving hundreds of clients, and we are looking to hire in all departments as we scale.

The Role:
We are hiring a high-performing Director of Strategic Business Development to drive business across enterprise and strategic accounts. We’re a product-first company with significant commercial traction and continually reinvest in our product. As an Arch Director of Strategic Business Development, you will play a pivotal role in meeting, understanding, and serving core accounts to accelerate our market presence and revenue growth.

At Arch you will:

  • Build relationships with the people inside banks, institutions, investment advisors, and other firms who allocate capital and would greatly benefit from the Arch platform.

  • Manage end-to-end client acquisition process - including lead generation, qualification, product demonstration, and conversion 

  • Collaborate cross-functionally with Partnerships, Product, Operations, and the Executive Leadership team to acquire and attract new clients

  • Learn from every interaction, bringing market insights to Arch Engineering and Operations to improve the core product continually.

Reach out to us if you:

  • Have 5-7 years of experience in Business Development within a SaaS technology company, preferably in a growth stage startup. 

  • Seek massive opportunities, jump on them, and take initiative.

  • High energy, love talking to people, and want to work on complex customer problems.

  • Are obsessed with personal growth and feedback – you improve every day and will be given the tools to do so.

  • Will put in the work to understand each client’s needs and help them make the most informed decision of what’s in their best interest. When clients are properly informed, they choose Arch. 

  • Take a long-term perspective and uphold Arch's brand and relationships with potential partners above all else. There are two degrees of separation between most potential clients.

  • Want to hustle alongside an ambitious team to have an impact. You’re energized by deep understanding of your customer’s problems, helping them, and will not stop until you solve them. 

  • Excited by working late and where you get to solve meaningful problems. 

  • Have a consultative and problem-solving mindset (we are not a super salesy organization).

Bonus points if you:

  • Have previously worked in wealth management, a family office, fund management, accounting, or a related financial field.

  • Possess deep understanding of Alternative Investments industry trends, products, and services.

  • Are familiar with the terms capital calls, IRRs, recallable distributions, or K-1s.

A Note about us:

All of our roles are based full-time at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, collaborate effectively to solve challenges, and foster an engaging environment focused on shipping product and delivering exceptional service to our clients.

We encourage applicants currently located in or willing to relocate to the NYC area to join us in this exciting, hands-on workspace.

Some perks of working for Arch include:

  • Strong Team – You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly.

  • Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning.

  • Product Market Fit – We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth.  

  • Team community and camaraderie – We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help.

  • Lunch is on Us – Grab lunch on us while you’re in the office and take a break to laugh, brainstorm, or just hang out with your teammates over a meal.

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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director of Strategic Business Development, ARCH

Join Arch as the Director of Strategic Business Development and be at the forefront of revolutionizing how private investments are managed! Located in the vibrant heart of New York City, Arch is a rapidly growing financial technology company that automates the management of private investments, significantly enhancing access, understanding, and the overall investing experience. In this pivotal role, you'll engage with key individuals across banks, investment firms, and advisory companies, leveraging relationships to drive business expansion and revenue growth. You'll oversee the complete client acquisition process—from lead generation to product demonstrations—ensuring that each client is well-informed about the innovative solutions Arch provides. Your insights will be invaluable, as you will collaborate with an enthusiastic team across various departments to continually improve our offerings. The ideal candidate thrives on building connections, has a passion for solving complex problems, and brings a consultative mindset to every conversation. If you're experienced in SaaS business development and ready to take the initiative in a dynamic environment, this role at Arch could be just the adventure you're looking for. With a strong team backing you and a mission to enhance the client experience in private investments, you’ll find yourself at a company that values personal growth and teamwork. Join us at Arch, where your passion for solving meaningful problems is welcomed and encouraged!

Frequently Asked Questions (FAQs) for Director of Strategic Business Development Role at ARCH
What are the responsibilities of the Director of Strategic Business Development at Arch?

The Director of Strategic Business Development at Arch is responsible for driving business growth across enterprise accounts by building relationships with key stakeholders in banks, investment firms, and advisory services. You'll manage the end-to-end client acquisition process, including lead generation, qualification, product demos, and overall conversion strategy, while collaborating with cross-functional teams to ensure successful client engagement and satisfaction.

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What qualifications do I need to apply for the Director of Strategic Business Development position at Arch?

To apply for the Director of Strategic Business Development at Arch, candidates should have 5-7 years of experience in business development within a SaaS technology environment, preferably in growth-stage startups. An understanding of the private investment landscape and a consultative approach to client interactions are also essential for success in this role.

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How does Arch support personal development for the Director of Strategic Business Development?

At Arch, personal growth is a core value. The Director of Strategic Business Development will have access to tools and resources aimed at fostering continual improvement, as well as feedback mechanisms to enhance professional skills. The collaborative environment promotes learning from peers and leadership alike, ensuring that every day provides new growth opportunities.

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What is the company culture like at Arch for the Director of Strategic Business Development?

The culture at Arch is dynamic and fast-paced, emphasizing collaboration, trust, and camaraderie among team members. As the Director of Strategic Business Development, you'll be part of a tight-knit team that celebrates shared successes and supports each other in tackling challenges, creating a nurturing work environment where high-impact work is valued.

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What types of clients will the Director of Strategic Business Development at Arch be working with?

In this role, the Director of Strategic Business Development will work primarily with banks, family offices, investment firms, and other institutions that allocate capital. Building strong relationships with these clients and understanding their unique investment needs is critical for driving Arch's business growth.

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What makes the Director of Strategic Business Development role at Arch exciting?

The Director of Strategic Business Development role at Arch is exciting because it offers the chance to work in a rapidly evolving sector and drive significant impact on the company's growth trajectory. You will be empowered to leverage your expertise, solve complex client challenges and be part of accelerating Arch's mission in the financial technology landscape.

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What are some key skills needed for the Director of Strategic Business Development position at Arch?

Key skills required for the Director of Strategic Business Development role at Arch include strong interpersonal and communication skills, strategic thinking, and a consultative problem-solving mindset. Additionally, familiarity with the alternative investments industry and strong business acumen are crucial for success.

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Common Interview Questions for Director of Strategic Business Development
Can you describe your experience in business development within the SaaS industry?

In answering this question, highlight your previous roles in SaaS companies, focusing on specific achievements, your approach to lead generation, and how you've successfully driven product adoption. Discuss any challenges you've faced and how you've overcome them.

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How do you prioritize and manage multiple client relationships effectively?

Demonstrate your organizational skills by discussing how you use tools like CRM systems to track interactions and follow-ups. Mention strategies for segmenting clients based on their unique needs and establishing communication timelines that ensure no one is overlooked.

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What strategies do you use for effective lead generation?

Discuss your preferred methods for prospecting new leads, including networking, referrals, and utilizing social media platforms like LinkedIn. Highlight any specific tools or software you’ve used and the criteria you apply for prospect qualification.

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How do you approach problem-solving when faced with a complex client issue?

Illustrate your consultative approach by sharing a specific example where you assessed a client’s challenges, gathered inputs from relevant stakeholders, and proposed a tailored solution that met their needs effectively.

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What is your understanding of current trends in the private investment landscape?

Showcase your knowledge of the evolving private investment industry by discussing trends such as the rise of technology in investment management, changing regulatory environments, and impacts on client engagement. Relate these trends back to how they could influence Arch's strategy.

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Can you provide an example of a successful product demonstration you conducted?

Reflect on a past demonstration, detailing the preparation process, the feedback you received from clients during the demo, and how you tailored the experience to their specific goals. Highlight the outcome and any subsequent actions taken to finalize the deal.

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What do you believe is most important in maintaining long-term client relationships?

Discuss the importance of communication, transparency, and understanding client needs over time. Emphasize the need for continuous engagement and feedback to adapt your approach and ensure clients feel supported and valued.

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How do you measure the success of a business development initiative?

Identify relevant KPIs and metrics you use to assess success, such as conversion rates, client retention, and revenue growth. Discuss how you analyze these metrics to adapt future strategies for improvement.

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How do you ensure that you stay informed about competitors and industry developments?

Highlight your efforts in researching competitors through various channels such as industry reports, forums, and networking events. Explain how you use that information to develop strategies that position Arch favorably in the market.

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Why do you want to work at Arch as the Director of Strategic Business Development?

Your answer should reflect your alignment with Arch’s mission, team culture, and excitement about contributing to a company known for innovation in private investment management. Share personal insights about how your skills can complement Arch’s goals.

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TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 28, 2024

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