Job details

Sales Associate - Optical - job 1 of 2

Company Description

Eyeglass World is part of National Vision, one of the largest optical retailers in the United States. Eyeglass World has over 100 locations across the United States and offers eye exams, contact lenses, eyeglasses, sunglasses and protective eyewear. The brand keeps customers happy with affordable prices and same-day service via in-store labs.

For more details about Eyeglass Word, visit EyeglassWorld.com.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

Our strong force of talented opticians and associates help customers see their best to live their best. By selling, fitting and dispensing eyewear to customers with superb customer service, our opticians ensure our standard of excellence is never compromised – and they’re rewarded for that with an impressive benefits package.

How would you like Sundays off? Yes, every Sunday we’re closed!

Job Description

What would you do? – The Specifics

Greet customers in a friendly manner and ensure high quality customer service.
Meet National Vision’s sales objectives.
Maintain awareness of same day service using “Ready When Promised” production board.
Ensure customers receive quality products in a timely manner.
Assist with answering phones efficiently in accordance with National Vision telephone protocol.
Ensure all customer service complaints are handled effectively and efficiently.
Review reasons for redos and implement practices to correct. Ensure quality standards are met.
Check on status and notify customers when orders are in or of any delays.
Ensure all intra-web functions are done daily including cancelled job status, backorder list and problem jobs.
Assist with dispensing eyeglasses and contact lenses to customers, if permitted by state law.
Perform insertion and removal training of contact lens as directed by management and permitted by state law.
Ensure store cleanliness policies are adhered to at all times.
Complete inventory count and replenish stock as necessary.
Ensure all visual merchandising is implemented and maintained.
Ensure that the eyeglass department is kept clean and organized at all times.
Ensure that inventory control and loss prevention procedures are followed at all times.

Qualifications

Are you the right fit? – The Suitable Talent

Previous retail experience preferred, but not required.
Effective interpersonal skills.
Ability to present and sell eyeglass features and specialty lenses.
Must possess strong customer service skills.
Ability to learn optical knowledge.
Must be able to work and interact effectively within a store environment, adhering to and promoting all store policies, procedures, and regulations.
Ability to stand for extended periods of time that may average 6-8 hours.
Must have open availability.

Additional Information

Taking care of our people

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Average salary estimate

$35000 / YEARLY (est.)

min

max

$30000K

$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Associate - Optical, National Vision

At Eyeglass World, we're on the lookout for a charismatic and driven Sales Associate - Optical to join our team at our location on S Dale Mabry Hwy in sunny Tampa, FL! As part of National Vision, one of the leading optical retailers in the U.S., you'll have the chance to influence how customers see the world by providing top-notch eyewear solutions and exceptional customer service. Your day-to-day will include greeting customers with a smile, guiding them to the perfect pair of eyeglasses or contact lenses, and ensuring that each interaction reflects our standard of excellence. Our Sales Associate will meet sales objectives while maintaining awareness of our same-day service commitment, ensuring customers receive their eye care products promptly. We believe in keeping our environment clean and organized, so you’ll be instrumental in maintaining the eyeglass department and inventory. Notably, this position comes with every Sunday off, offering a true work-life balance! You'll receive comprehensive training in optical knowledge, which would set you up for success, plus a benefits package that makes you feel valued and recognized. So, if you've got great interpersonal skills and a passion for people, come help us fulfill our vision of making quality eye care accessible to everyone. Join us at Eyeglass World, where together we help people see their best to live their best!

Frequently Asked Questions (FAQs) for Sales Associate - Optical Role at National Vision

What are the responsibilities of a Sales Associate - Optical at Eyeglass World?

As a Sales Associate - Optical at Eyeglass World, your responsibilities include greeting customers, assisting them in selecting eyewear, and ensuring that every customer has a remarkable experience. You'll also manage the inventory and help maintain the cleanliness of the store.