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Licensed Optician

Company Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.

For more details about America's Best, visit AmericasBest.com.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

Our strong force of talented opticians and associates help customers see their best to live their best. By selling, fitting and dispensing eyewear to customers with superb customer service, our opticians ensure our standard of excellence is never compromised – and they’re rewarded for that with an impressive benefits package.

How would you like Sundays off? Yes, every Sunday we’re closed!

Job Description

What would you do? – The Specifics

  • Meet National Vision’s sales and company objectives.
  • Follow the America’s Best “Code of Excellence” to ensure customer satisfaction by creating a warm and welcoming environment for customers.
  • Assist with dispensing eyeglasses and contact lenses to customers.
  • Perform insertion and removal training of contact lenses to customers.
  • Educate clients on proper eyeglass and contact lens care.
  • Maintain accurate and organized patient records.
  • Maintain visual merchandising according to Brand and Company Standards.
  • Mentor potential Apprentice Opticians as permitted by law.

Qualifications

 Are you the right fit? – The Suitable Talent

  • Previous retail experience preferred, but not required.
  • Maintain license, as required by state.
  • Strong selling skills, aimed at meeting both the store’s and self-sales targets, by following company policies.
  • Strong customer service skills.
  • Able to give instruction in a clear and concise manner to customers.
  • Effective interpersonal skills.
  • Excellent organizational skills.
  • Detailed oriented.
  • Multitasking and time-management skills.
  • Professional attitude and appearance.

Additional Information

Taking care of our people

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

We are an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

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What You Should Know About Licensed Optician, National Vision

As a Licensed Optician at America's Best in the Bronx, NY, you'll be a crucial part of a team that's dedicated to enhancing our customers’ visual experiences. America's Best is a part of National Vision – a leader in affordable eye care and eyewear across the U.S. Imagine a workplace that offers you Sundays off, a supportive environment, and a chance to empower customers to see their best! Your daily tasks will be varied and meaningful. You'll meet objectives that align with National Vision's mission, and you'll follow our 'Code of Excellence' to foster a welcoming atmosphere for all customers. This role is not just about dispensing eyeglasses and contact lenses; it's about creating an experience for each client, educating them on eye care, and providing personalized training for contact lens use. You will keep meticulous patient records and maintain visual merchandising according to our high standards. If you're passionate about eye care and have a knack for strong selling and customer service skills, you’ll thrive in this role. Additionally, at America's Best, we value growth, offering training and career advancement opportunities. Enjoy a competitive compensation package, including benefits such as health insurance and a generous employee eyewear discount. Join us at America's Best and be part of a company that believes that everyone deserves to see their best to live their best.

Frequently Asked Questions (FAQs) for Licensed Optician Role at National Vision
What does a Licensed Optician do at America's Best?

A Licensed Optician at America's Best is responsible for selling, fitting, and dispensing eyewear to customers while ensuring top-notch customer service. They create a welcoming environment, assist with contact lens training, educate clients on proper eyewear care, and maintain organized patient records.

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What qualifications do I need to apply for the Licensed Optician position at America's Best?

To apply for the Licensed Optician role at America's Best, candidates must maintain a valid optician license as required by New York State. Previous retail experience is preferred but not mandatory, and strong customer service and organizational skills are essential.

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What benefits does America's Best offer to Licensed Opticians?

Licensed Opticians at America's Best enjoy a competitive compensation package, including health and dental insurance, a 401k retirement savings plan with company match, flexible spending accounts, and paid time off. Additional benefits include employee eyewear discounts and opportunities for career growth.

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Is there room for advancement for Licensed Opticians at America's Best?

Absolutely! America's Best values career growth and frequently promotes from within. The company offers training programs and access to educational courses, ensuring that Licensed Opticians have opportunities for professional development and long-term career fulfillment.

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What’s the company culture like at America’s Best?

The company culture at America's Best is friendly and collaborative, emphasizing customer satisfaction and employee growth. The team works together to meet sales objectives while maintaining a warm and welcoming environment for customers.

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Are Licensed Opticians at America's Best trained on the job?

Yes, America's Best provides comprehensive training for Licensed Opticians, ensuring they are well-prepared to serve customers effectively while adhering to company standards, helping them thrive in their roles.

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What is the schedule like for a Licensed Optician at America's Best?

Licensed Opticians at America's Best typically enjoy a standard retail schedule, but notably, the store is closed every Sunday, allowing employees to have a consistent day off each week.

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Common Interview Questions for Licensed Optician
What experiences have prepared you for the Licensed Optician role at America's Best?

When answering this question, highlight your relevant experiences, such as working in retail, customer service, or previously in an optical setting. Emphasize specific skills you've developed that align with the duties of a Licensed Optician.

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How do you handle difficult customers in a retail environment?

Demonstrate your conflict resolution skills by sharing a specific example of a challenging situation with a customer. Describe how you listened to their concerns, remained calm, and worked towards a solution that satisfied them.

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Can you give an example of how you ensure customer satisfaction?

In your response, provide an example where you went above and beyond to assist a customer. This could include personalizing their experience or following up to ensure their satisfaction after a purchase.

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How would you educate a customer on the proper care of their eyeglasses?

Discuss your approach to educating customers by using clear language and demonstrating proper care techniques for eyewear in a friendly and engaging manner, ensuring they understand the importance of maintenance.

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What do you know about America's Best and its mission?

Prepare for this question by researching America's Best and National Vision's commitment to providing affordable eye care. Discuss their philosophy that everyone deserves to see their best and how this resonates with your own beliefs.

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How do you manage your time effectively in a fast-paced retail environment?

Share your strategies for prioritizing tasks, multitasking, and staying organized while providing excellent customer service. Provide specific examples of how you've effectively managed time in previous roles.

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What selling techniques do you find most effective in a retail setting?

Discuss techniques you believe enhance customer engagement, such as active listening, identifying customer needs, and suggesting tailored products that fit those needs while ensuring a positive buying experience.

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How would you mentor an Apprentice Optician?

Describe your mentoring style by emphasizing patience, providing constructive feedback, and fostering encouraging conversations. Your goal should be to help them develop their skills while enhancing their confidence.

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What steps do you take to maintain accurate patient records?

Illustrate your attention to detail and organizational skills by discussing the methods you use to ensure patient records are complete, up-to-date, and comply with regulatory standards in an optical setting.

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Why do you want to work for America's Best?

Convey your passion for eye care and how America's Best aligns with your values of making quality eyewear accessible. Share how you admire their customer-centric approach and commitment to employee growth.

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Our Mission: We help people by making quality eye care and eyewear more affordable and accessible. Our Vision: We believe everyone deserves to see their best to live their best. Our Values: Empowered to do what's right, committed to creating ha...

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Full-time, on-site
DATE POSTED
November 24, 2024

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