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Seeking Claims Adjusters! - job 2 of 2

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 3,000 employees are all united by one mission: For the People.

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

  • Daily interaction with existing and potential clients, via telephone and in person.
  • Order medical records from providers and communicate with clients and providers during the course of treatment.
  • Obtain documents necessary to support injury and/or liability positions
  • Interact with insurance carriers and healthcare providers to secure records and account balances
  • Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers
  • Work directly with multiple coworkers involved in the management and support of case files
  • Maintain organized case files.
  • Prepare comprehensive demands and assemble support for submission to carriers
  • Interact with attorneys and present case synopsis when required
  • Manage case files from intake to closing under the direction of an attorney

Qualification

  • Bachelor’s degree (preferred)
  • Prior experience as a Personal Injury Case Manager preferred.
  • At least 2 years of working in a legal position or insurance adjuster experience preferred.
  • Negotiating skills.
  • Ability to be a team player and follow procedures.
  • Proactive interaction with clients, insurance companies and medical providers.
  • Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
  • Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
  • Strong writing and communication skills along with attention to detail
  • Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

#LI-MP1

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.  For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,  paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.   

Privacy Policy

Here is a link to Morgan & Morgan's privacy policy.

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Seeking Claims Adjusters! , Morgan & Morgan, P.A.

At Morgan & Morgan, we’re more than just a law firm; we’re champions for consumer rights, and we’re looking for passionate Claims Adjusters in Kissimmee, Florida. As a Claims Adjuster with us, you become an integral part of a dedicated team that strives to secure justice for individuals against powerful corporations. Your day-to-day will be dynamic, involving direct interaction with clients through phone calls and in-person meetings. You’ll gather essential medical records and support documentation while also negotiating settlements with insurance carriers. This is not just a desk job; you'll be out there making a difference in people's lives. You will have the opportunity to collaborate closely with attorneys and support staff, ensuring every case is managed meticulously from intake through to resolution. We're seeking someone who is organized and thrives in a fast-paced environment, someone who can juggle priorities while maintaining a positive attitude. Whether it’s communicating case updates or securing vital records from providers, you’ll be on the frontlines of consumer advocacy. With excellent benefits and a mission centered on 'For the People', Morgan & Morgan offers a workplace where your contributions truly matter. So, if you’re ready to take on this rewarding role and help us in our fight for justice, apply now and become an essential part of our team!

Frequently Asked Questions (FAQs) for Seeking Claims Adjusters! Role at Morgan & Morgan, P.A.
What does a Claims Adjuster do at Morgan & Morgan?

A Claims Adjuster at Morgan & Morgan plays a critical role in our mission to protect consumer rights. They interact directly with clients, collect necessary documentation, negotiate settlements, and work alongside attorneys to support personal injury cases effectively. This role requires organization, negotiation skills, and a client-centered approach.

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What qualifications are required to become a Claims Adjuster at Morgan & Morgan?

To be a Claims Adjuster at Morgan & Morgan, we prefer candidates with a Bachelor’s degree and prior experience in personal injury case management or as an insurance adjuster. Strong communication, negotiation skills, and the ability to work collaboratively in a team are essential as well.

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What is the work environment like for a Claims Adjuster at Morgan & Morgan?

The work environment for Claims Adjusters at Morgan & Morgan is dynamic and fast-paced. You'll work in a team-oriented atmosphere where each member's contribution is valued. Collaboration with attorneys and other legal professionals is common, making it a supportive place for growth and development.

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How can a Claims Adjuster at Morgan & Morgan make a difference?

A Claims Adjuster at Morgan & Morgan can make a significant difference by advocating for clients and ensuring their rights are protected. By facilitating settlements and guiding clients through the legal process, Claims Adjusters help people rebuild their lives after injury or loss, standing up against bigger corporations.

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What are the typical responsibilities of a Claims Adjuster at Morgan & Morgan?

Typical responsibilities of a Claims Adjuster at Morgan & Morgan include communicating with clients and medical providers, gathering and organizing case documentation, negotiating with insurance companies, and preparing case materials for settlement discussions. The role demands multitasking and organizational skills due to the variety of cases handled.

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What growth opportunities are available for Claims Adjusters at Morgan & Morgan?

At Morgan & Morgan, Claims Adjusters can find numerous growth opportunities through structured career paths, professional development training, and the chance to work alongside experienced attorneys. As you build your skills, there are potential advancements into more senior roles or specialized positions.

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What benefits does Morgan & Morgan offer for Claims Adjusters?

Morgan & Morgan offers an excellent benefits package for Claims Adjusters, including medical and dental insurance, a 401(k) plan, paid time off, and paid holidays, ensuring our employees are well taken care of as they pursue our mission.

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Common Interview Questions for Seeking Claims Adjusters!
What motivates you to work as a Claims Adjuster at Morgan & Morgan?

When answering this question, focus on your passion for advocacy and helping people. Emphasize the importance of consumer rights and how working for Morgan & Morgan aligns with your values of justice and empowerment.

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Can you explain your experience with negotiation as a Claims Adjuster?

Highlight any relevant experience you have in negotiating settlements, especially in personal injury cases. Discuss specific strategies you’ve used and how your negotiation skills resulted in favorable outcomes for clients.

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How do you prioritize and manage your caseload effectively?

Discuss your organizational skills and tools you use (like task lists or software) to prioritize tasks. Provide examples of how you've successfully managed multiple cases simultaneously and met tight deadlines.

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Describe a challenging case you managed and how you resolved it.

Use the STAR method to provide a structured response. Clearly outline the Situation, Task, Action you took, and Result of your efforts, demonstrating problem-solving and critical thinking skills.

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What strategies do you use to communicate with clients effectively?

Emphasize your customer-focused approach and ability to adapt communication styles to various clients. Explain how you ensure that clients feel heard and supported throughout the claims process.

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How do you handle disagreements with insurance carriers during negotiations?

Illustrate your problem-solving tactics and negotiation skills. Discuss your approach to maintaining professionalism while advocating firmly for the client’s best interests, and how you work towards win-win solutions.

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What tools and software are you familiar with that assist in case management?

Mention specific tools you've used for case management, such as databases or legal management software. Talk about how proficiency with such tools helps in maintaining organization and efficiency in your work.

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How would you handle a client who is frustrated about the process?

Talk about your empathetic approach. Explain how you would listen actively to their concerns, reassure them of the process, and guide them on the next steps to alleviate their frustration.

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In what ways do you stay current with personal injury laws and regulations?

Discuss your commitment to professional development. Mention any courses, webinars, or associations you are part of that keep you informed about changes in laws and best practices in personal injury claims.

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What do you believe sets Morgan & Morgan apart from other law firms?

Share insights about Morgan & Morgan's unique approach to consumer rights and the supportive environment. Highlight the firm’s ‘For the People’ mission and how it resonates with your own values in pursuing justice.

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Founded in 1988 and headquartered in Orlando, Florida, Morgan & Morgan is a law firm that specializes in nationwide mass tort litigation. The firm handles cases including personal injury, negligence, insurance disputes, defective product suits, cl...

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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$50,000/yr - $70,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 24, 2024

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