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$2,500 Sign on Bonus Medical Scribe

 Company: Oak Street Health

Title: Medical Scribe (Full-time in Primary Care Setting)

Role Description

The purpose of a Medical Scribe at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.

Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.

Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields. 

Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Scribe!

Responsibilities:

  • Documenting Patient Encounters ~ 80% 

    • Joining the provider in the exam room to observe patient visits

    • Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam

    • Assigning appropriate CPT and ICD-10 codes

    • Preparing After Visit Summaries

    • Consulting with provider to ensure accurate and specific documentation

  • Clinical Documentation Improvement ~ 10%

    • Requesting and reviewing medical records 

    • Leveraging Oak Street's population health tools to support clinical documentation improvement

    • Preparing for and supporting Daily Huddles and Clinical Documentation Reviews 

    • Consulting with provider on clinical documentation opportunities

  • Administrative support for your provider and care team ~ 10%

    • Placing orders orders and referrals

    • Addressing tasks

    • Supporting the care team with additional responsibilities related to clinical documentation

  • Other duties as assigned

What we're looking for

Knowledge

  • Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]

  • Prior clinical experience, including shadowing and/or volunteering [strongly preferred]

  • Prior scribe or transcription experience [preferred but not required]

Skills

  • Advanced listening and communication skills [required]

  • Strong computer literacy and ability to learn new technical workflows [required]

  • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]

Abilities

  • Ability to adapt to new workflows and to quickly learn new concepts and skills [required]

  • Ability to type 70+ words per minute [strongly preferred]

  • Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]

  • Ability to be a self-starter within your role scope

  • Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required]

  • Ability to commit to at least 1 year in role (2+ is ideal) [required]

  • Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]

  • Compliance with hospital and Oak Street Health policies, including HIPAA [required]

  • US work authorization [required]

Behaviors

We strive for team members who represent our service standards and are:

  • Competent

  • Dependable

  • Inclusive

  • Seamless 

  • Someone who embodies being 'Oaky'

What does being 'Oaky' look like?

  • Radiating positive energy

  • Assuming good intentions

  • Creating an unmatched patient experience

  • Driving clinical excellence

  • Taking ownership and delivering results

  • Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.

Oak Street Health Benefits: 

  • Mission-focused career impacting change and measurably improving health outcomes for medicare patients

  • Paid vacation, sick time, and investment/retirement 401K match options

  • Health insurance, vision, and dental benefits

  • Opportunities for leadership development and continuing education stipends

  • New centers and flexible work environments

  • Opportunities for high levels of responsibility and rapid advancement

 

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. 

Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health

Average salary estimate

$55000 / YEARLY (est.)
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$50000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About $2,500 Sign on Bonus Medical Scribe, Oak Street Health

If you're looking for a fulfilling opportunity to jumpstart your medical career, consider the Medical Scribe position at Oak Street Health! As a key member of our primary care team, you will play an essential role in enhancing patient care by supporting our providers through meticulous clinical documentation. From your first day, you'll be immersed in a dynamic work environment, where you'll join our providers in huddles to prepare for patient visits, attend appointments alongside them, and ensure every critical detail is documented accurately. This isn’t just about rote tasks; it’s about becoming a trusted partner in patient-centric care, gaining expertise in our value-based healthcare model, and becoming an integral part of our dedicated team. Scribes at Oak Street Health aren't just observers; they're Clinic Informatics Specialists, working to close care gaps and improve health outcomes with each patient engagement. In addition to real-time documentation, you'll have plenty of opportunities for professional growth through on-the-job training in clinical workflows and chronic condition management. We're especially keen on individuals who are dedicated to the medical field, so be prepared to commit to at least one year in this rewarding role. Your experience can significantly impact the quality of care our patients receive while also paving the way for your future in medicine or health administration. If you're ready to make a difference, apply now and see where this journey can take you!

Frequently Asked Questions (FAQs) for $2,500 Sign on Bonus Medical Scribe Role at Oak Street Health
What does a Medical Scribe do at Oak Street Health?

At Oak Street Health, a Medical Scribe plays a crucial role in supporting primary care providers by ensuring accurate clinical documentation. This includes attending patient visits, documenting encounters in real-time, and assisting with coding tasks. The aim is to help providers focus more on patient care rather than administrative duties.

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What qualifications are needed for the Medical Scribe position at Oak Street Health?

To be considered for the Medical Scribe role at Oak Street Health, candidates should possess knowledge of medical terminology, advanced listening and communication skills, and ideally some prior clinical experience. Other preferred qualifications include typing speed of 70+ words per minute and fluency in additional languages commonly spoken in the community.

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What is the training like for a Medical Scribe at Oak Street Health?

Training for Medical Scribes at Oak Street Health is comprehensive and tailored to equip you with the necessary skills to thrive in the role. You will receive hands-on experience in clinical workflows, documentation best practices, and value-based medicine principles, enabling you to become an expert in efficiently supporting healthcare providers.

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How can a Medical Scribe position benefit future medical professionals?

Working as a Medical Scribe at Oak Street Health provides invaluable experience for those pursuing careers in medicine, nursing, or health administration. You will gain firsthand exposure to patient interactions, clinical workflows, and documentation processes, which can significantly enhance your application to medical or nursing schools.

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What are the typical work hours for a Medical Scribe at Oak Street Health?

The Medical Scribe position at Oak Street Health is full-time, requiring approximately 40-45 hours per week during clinic hours. You'll have predictable hours and designated break times, making it easier to maintain a balanced lifestyle while dedicating yourself to your vital role in healthcare.

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Is there room for growth as a Medical Scribe at Oak Street Health?

Absolutely! Oak Street Health values its employees and offers numerous opportunities for leadership development and career advancement. Many Scribes go on to hold positions with increased responsibility, making this role a solid stepping stone in your healthcare career.

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What qualities does Oak Street Health look for in a Medical Scribe?

Oak Street Health seeks candidates who embody our service standards and can demonstrate behaviors such as competence, dependability, and inclusivity. Being proactive, adaptable, and a team player are essential traits that contribute to delivering exemplary patient care and supporting healthcare providers effectively.

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Common Interview Questions for $2,500 Sign on Bonus Medical Scribe
What inspired you to apply for the Medical Scribe position at Oak Street Health?

This question gives you an opportunity to reflect on your passion for healthcare and your desire to make a positive impact. Talk about how the mission of Oak Street Health aligns with your career goals, your interest in clinical documentation, and your eagerness to be part of a team focused on delivering quality care.

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How do you handle high-pressure situations in a clinical environment?

In your answer, emphasize your ability to remain calm and organized in fast-paced situations. Provide examples from past experiences where you effectively prioritized tasks, communicated clearly with team members, and maintained thorough documentation under pressure.

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Describe your experience with medical terminology and documentation.

Share any formal education or training you've completed related to medical terminology. If applicable, mention any prior roles where you documented patient encounters or handled medical records. Highlight your familiarity with ICD-10 and CPT coding as it relates to the Medical Scribe position.

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How would you ensure accurate and complete documentation during patient visits?

Discuss strategies you would use, such as active listening, asking clarifying questions, and focusing on pertinent details during patient-provider interactions. Mention your commitment to consulting with providers after visits to confirm the accuracy of notes and coding.

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Can you give an example of how you’ve worked collaboratively in a healthcare setting?

Here, you can outline a specific instance where teamwork led to improved patient outcomes. Explain your role in the collaboration, how communication was handled, and the end results that benefited both patients and providers.

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What do you know about value-based care and its importance?

Demonstrate your understanding by explaining value-based care's focus on patient outcomes rather than volume of services. Highlight its significance in enhancing overall healthcare quality, improving patient satisfaction, and reducing costs, all of which align closely with Oak Street Health's mission.

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What skills make you a strong candidate for this Medical Scribe position?

Here, you should emphasize key skills such as attention to detail, strong communication abilities, and proficiency with technology and medical documentation. Relate these skills to how they will help you succeed as a Medical Scribe at Oak Street Health.

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What steps would you take if you noticed a discrepancy in patient documentation?

Address how you would communicate the discrepancy to the provider, the importance of addressing such issues promptly for patient safety and care accuracy, and your dedication to maintaining high standards in clinical documentation.

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How do you prioritize tasks when multiple providers are relying on you?

Discuss your time management skills and the strategies you employ to efficiently handle multiple requests. Explain how you assess urgency, set clear priorities, and collaborate with providers to meet their documentation needs in a timely manner.

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What do you believe embodies the values of Oak Street Health?

Take this opportunity to convey your understanding of the company culture and values, like teamwork, dependability, and inclusiveness. Share how you plan to embody these values in your role, promoting a positive environment that supports both patients and colleagues.

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November 26, 2024

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