Specialist, HR Operations

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers both hybrid and remote work options. This means you can work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together, or you can work remotely from most locations within the country listed for this role.

As a key member of our HR Operations NAMER team, the HRSD System & Reporting Team member will be essential in supporting and improving the ServiceNow platform within HR Operations and extended HR stakeholders. The ideal candidate will work closely with the ServiceNow Platform Team and other core stakeholders to ensure the platform performs optimally and aligns with achieving business and company strategic objectives. 

Responsibilities: 

• Support the HRSD System & Reporting Team in the configuration, maintenance, and management of HRSD in the ServiceNow platform. 
• Assist in the development and implementation of HR-related changes, enhancements, workflows and processes within ServiceNow. 
• Collaborate with team members to identify opportunities for process improvement and automation. 
• Troubleshoot and resolve issues related to ServiceNow functionality and HR operations. 
• Actively participate in team meetings, providing input and suggestions to enhance the platform's effectiveness. 
• Collaborate with HR and cross-functional teams to understand business needs and end-to-end impacts to recommend and deliver scalable solutions. 
• Become an expert on new features and functionality in ServiceNow HRSD and platform to drive adoption of products and services that will improve employee and user experience. 
• Support various projects and initiatives ensuring the HRSD System Support Team accomplishes tasks and meets deliverables. 

Basic Qualifications: 

• Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field, or 3 years equivalent experience. 
• Minimum 2 years ServiceNow administration experience in HRSD, preferred 
• 1 to 3 years’ experience with HR technology and systems management. 

Preferred Qualifications: 

• Develop a comprehensive understanding of HR operations and processes. 
• Familiarity with HR operations or shared services and processes. 
• Proven experience in troubleshooting and problem resolution. 
• Outstanding organizational skills and attention to detail. 
• ServiceNow certification (CSA or CIS-HR) is a plus, not required 
• Ability to adapt to changing priorities and manage multiple tasks simultaneously. 

Suggested Skills:

• HR System Administration
• Reporting
• Process Improvement & Automation
• Communication
• Stakeholder Management

LinkedIn is committed to fair and equitable compensation practices.

The pay range for this role is [$66,000 to $107,000]. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf.

Please reference the following information for more information:  https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf  for more information.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.