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Junior Logistic Coordinator

At Keycafe, we’re a global leader in B2B SaaS key management, serving over 40 industries, including major names like Ford and Hilton. Our innovative MS5 SmartBox enables organizations to remotely manage and hand off physical keys, streamlining operations and ensuring security.

We’re seeking a Junior Logistics Coordinator based in Ho Chi Minh City to join our team as a full-time remote contractor. In this role, you will be reporting to the Logistics Manager and support our logistics operations by managing the supply chain for our SmartBox devices, overseeing inventory, coordinating shipments, and working closely with suppliers to ensure smooth operations. You’ll also assist in identifying ways to optimize our logistics processes and maintain exceptional service quality. On time, we will require visits to our Vietnam based supplier in Thu Duc City and other nearby cities. 

If you have a keen eye for detail, enjoy coordinating operations, and thrive in a fast-paced environment, we’d love to hear from you!

Responsibilities

  • Shipment Coordination: Arrange and track domestic and international shipments, ensuring timely delivery to customers. 
  • Supplier Relations: Communicate with suppliers to manage procurement, lead times, and quality assurance. 
  • Documentation: Maintain accurate records for inventory, shipments, and supplier contracts.
  • Inventory Management: Monitor and maintain stock levels, ensuring adequate supply to meet customer demand.
  • Process Improvement: Identify opportunities to enhance supply chain efficiency and reduce costs.
  • Compliance: Ensure all shipments adhere to customs regulations and international trade laws.

Collaboration: Work closely with internal teams such as Sales, Customer Success, and Product to align logistics operations with business goals.

  • Bachelor’s degree in Supply Chain Management, Business, or a related field.
  • Fluent in English at a professional business level (spoken and written).
  • 1-2 years of experience in logistics, supply chain, or a related field.
  • Proficiency in Excel / Google Sheets
  • Basic knowledge of project management software (Asana, Monday, etc)
  • Strong organizational skills and attention to detail.
  • Basic knowledge of international shipping regulations and customs procedures.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Excellent communication and problem-solving skills.
  • Chinese language skills are a plus.
  • Role based in Vietnam
  • Competitive Compensation: $500 USD per month.
  • Work Equipment: Apple MacBook, monitor, keyboard, and mouse provided.
  • Wellness Budget: Annual budget for gym memberships, fitness classes, mental health apps, and more.
  • Career Development Budget: Annual allocation for professional courses or certifications.
  • Paid Time Off: 18 days annually, plus local statutory holidays and your birthday off.
  • Sabbaticals: Additional PTO after 2 and 5 years of employment.
  • Parental Leave: 4 weeks of paid maternity/paternity leave.
  • Music Subscription: Spotify, Apple Music, or similar covered.
  • Cell Phone Plan: Coverage for a typical single-person plan.

Note: Eligibility for benefits begins after completing a 3- or 6-month probationary period.

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Average salary estimate

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$6000K
$6000K

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What You Should Know About Junior Logistic Coordinator, Keycafe

At Keycafe, we are proud to be a global leader in B2B SaaS key management, supporting over 40 diverse industries, including big names like Ford and Hilton. To keep our operations thriving, we're excited to welcome a Junior Logistics Coordinator to our amazing team! If you're based in the energetic city of Ho Chi Minh and have a passion for logistics, this full-time remote contractor role could be the perfect fit for you. As a Junior Logistics Coordinator, you'll work closely with our Logistics Manager to manage the supply chain for our innovative MS5 SmartBox devices. Your day-to-day will involve overseeing inventories, coordinating shipments, and maintaining robust communications with suppliers to ensure that everything runs smoothly. We value creativity, so we also encourage you to find innovative ways to optimize our logistics processes while upholding our high standards of service quality. While the majority of your work will be remote, please note that you’ll also be required to visit our suppliers in Thu Duc City and the surrounding areas. If you're someone who enjoys a fast-paced environment, has a keen eye for detail, and loves orchestrating logistics, we'd absolutely love to hear from you soon!

Frequently Asked Questions (FAQs) for Junior Logistic Coordinator Role at Keycafe
What does a Junior Logistics Coordinator do at Keycafe?

At Keycafe, a Junior Logistics Coordinator plays a vital role in managing the supply chain for our SmartBox devices. This involves coordinating shipments, overseeing inventory levels, and maintaining effective communication with suppliers to ensure timely delivery and quality service.

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What qualifications are needed for the Junior Logistics Coordinator position at Keycafe?

To qualify for the Junior Logistics Coordinator role at Keycafe, candidates should ideally have a Bachelor’s degree in Supply Chain Management, Business, or a related field, along with 1-2 years of experience in logistics or supply chain, and proficiency in Excel or Google Sheets.

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Can this Junior Logistics Coordinator role be done remotely at Keycafe?

Yes, the Junior Logistics Coordinator position at Keycafe offers the flexibility of being a full-time remote contractor while requiring some visits to suppliers in Vietnam, specifically Thu Duc City and nearby areas.

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What kind of skills are important for a Junior Logistics Coordinator at Keycafe?

Important skills for a Junior Logistics Coordinator at Keycafe include strong organizational skills, attention to detail, excellent communication abilities, problem-solving skills, and basic knowledge of project management tools. Familiarity with international shipping regulations is a plus.

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How does Keycafe support the professional development of its Junior Logistics Coordinator?

Keycafe is committed to the professional development of its Junior Logistics Coordinators by providing an annual career development budget for professional courses or certifications, alongside a comprehensive benefits package.

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What is the compensation for a Junior Logistics Coordinator at Keycafe?

The Junior Logistics Coordinator position at Keycafe offers competitive compensation at $500 USD per month, along with various benefits such as paid time off and wellness budgets.

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What is the work equipment provided for the Junior Logistics Coordinator role at Keycafe?

As a Junior Logistics Coordinator at Keycafe, you will be provided with a brand new Apple MacBook, monitor, keyboard, and mouse to ensure you have all the necessary tools to succeed in your role.

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Common Interview Questions for Junior Logistic Coordinator
Explain your experience with inventory management for the Junior Logistics Coordinator role.

To answer this question confidently, share specific experiences where you have monitored stock levels, adjusted inventory accordingly, and ensured that there was always enough supply to meet customer demand, highlighting the systems you used to manage those tasks.

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How do you handle communication with suppliers in the logistics process?

Demonstrating strong communication skills is essential. Describe situations where you’ve effectively communicated procurement needs, addressed quality issues, and ensured that shipments adhered to schedules, showcasing your ability to build and maintain professional relationships.

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What strategies do you implement to optimize supply chain efficiency?

When discussing optimization strategies, refer to specific methods you've employed in past positions, such as analyzing data to identify process bottlenecks and collaborating with internal teams to streamline operations for a smoother workflow.

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Can you give an example of a time you solved a challenging logistics problem?

Be ready to present a detailed scenario in which you successfully identified a problem in logistics, devised a solution, and implemented it while maintaining adherence to timelines and budget constraints, showcasing your problem-solving ability.

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Describe your experience using logistics software or tools.

Highlight your proficiency in any relevant logistics or project management software such as Asana or Monday, explaining how you’ve utilized these tools to coordinate shipments, manage inventory, or communicate with team members effectively.

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How do you keep up with customs regulations and international shipping laws?

This is a chance to demonstrate your commitment to compliance. Talk about the resources you consult, such as government publications or industry updates, and any training programs you’ve attended to ensure you’re informed about customs regulations.

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What are the key aspects of maintaining supplier relationships?

Focus on the importance of communication, mutual respect, and clear expectations. Share experiences where you’ve maintained these aspects, leading to improved collaboration and successful logistics outcomes.

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How do you prioritize tasks in a fast-paced environment?

Explain your approach to prioritization during high-pressure situations, possibly emphasizing systems used for task management, like to-do lists or project management software, and how you remain flexible to adjust priorities as needed.

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What role does teamwork play in logistics coordination?

Discuss how collaboration with various internal teams—like Sales, Customer Success, and Product—is critical for aligning logistics operations with broader business goals, pointing to specific examples of successful teamwork in your previous roles.

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Why are you interested in the Junior Logistics Coordinator position at Keycafe?

Your response should reflect your understanding of Keycafe's mission and how it aligns with your career goals, showcasing your enthusiasm for contributing to a company that’s leading the way in B2B SaaS key management.

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DATE POSTED
November 24, 2024

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