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Job details

Assistant Manager (07608) - East Mesa

Job Description

Job Duties

• Operate all equipment. • Stock ingredients from delivery area to storage, work area, walk-in cooler. • Prepare product. • Receive and process telephone orders. • Take inventory and complete associated paperwork. • Clean equipment and facility approximately daily. • Deliver product by car and then to door of customer. Deliver flyers and door hangers.

Requires

Valid driver’s license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery. Must pass a background check and have open availability.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Ability to train and lead.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Ability to maintain cost controls.

Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from over up to 500 degrees or higher. Sharp edges and moving mechanical parts.

SENSING: Talking and hearing on the telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.

TEMPERMENTS: The ability to direct activities, perform repetitive tasks, work along and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

STANDING: Most tasks are performed from a standing position. Walking surfaces include ceramic tile “bricks” with linoleum in some food process areas. Height of work surfaces is between 36” and 48”.

WALKING: Walking is generally in short distances for short durations.

Delivery personnel must travel between the store and the delivery vehicle and from the delivery vehicle to the customer’s location.

SITTING: Paperwork is normally completed in an office at a desk or table.

LIFTING: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3’ x 1.5’. Cases are usually lifted from floor and stacking onto shelves up to 72” high.

CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried form the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas, sides, and beverages while performing “walking” and “climbing” duties.

DRIVING: Deliver pizzas within a designated delivery area. A team member may make several deliveries per shift.

PUSHING: Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24”-30” and requires a force of up to 7.5 pounds to push. Trays may also be pulled.

CLIMBING: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.

STOOPING/BENDING: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 40-45 seconds at a time, repeated continuously during the day. Forward bending is also present at the front counter when stocking ingredients.

CROUCHING/SQUATTING: Performed occasionally to stock shelves and to clean low areas.

REACHING: Reaching is performed continuously; up, down, and forward. Workers reach above 72” occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. 

Additional Information

At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores!

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Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager (07608) - East Mesa, Domino's

If you're looking to join a thriving team in a fast-paced environment, then the Assistant Manager position at Domino's in East Mesa might just be the perfect fit for you! This role combines leadership with hands-on responsibilities that include everything from operating equipment to preparing delicious products. You’ll be involved in stocking ingredients, managing telephone orders, and even taking inventory to ensure the store runs like a well-oiled machine. One of the exciting parts of this position is the delivery aspect—transporting pizzas to customers while interacting with them in a friendly, professional manner. Your day will be dynamic and engaging, with training provided to set you up for success. We prioritize safety and accountability and believe in fostering an environment where team members feel valued. You'll need a valid driver’s license and a reliable vehicle for deliveries, and be ready to navigate all kinds of terrains and weather conditions. With a focus on teamwork and achieving quality control standards, your verbal and written communication skills will shine as you train and lead fellow employees. The rewarding feeling of meeting your community's pizza cravings while being part of a supportive and fun team is what makes this role at Domino's East Mesa so special. Come be part of a brand that truly puts its people first—join us and unleash the power of possibility!

Frequently Asked Questions (FAQs) for Assistant Manager (07608) - East Mesa Role at Domino's
What does the Assistant Manager position at Domino's East Mesa involve?

The Assistant Manager position at Domino's East Mesa mainly involves ensuring the smooth operation of the store. Your responsibilities include operating equipment, stocking ingredients, managing telephone orders, and conducting inventory. Additionally, you'll be responsible for delivering products to customers, and your strong communication skills will be crucial in providing excellent customer service.

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What skills are essential for the Assistant Manager role at Domino's East Mesa?

Essential skills for the Assistant Manager role at Domino's East Mesa include strong communication abilities, inventory management skills, and basic mathematical skills for handling monetary transactions. Additionally, you should possess leadership qualities to train and manage team members effectively while maintaining a positive atmosphere.

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Is training provided for the Assistant Manager position at Domino's East Mesa?

Yes! Domino's East Mesa provides comprehensive training for all new hires, including those in the Assistant Manager position. You will receive orientation and hands-on training to familiarize you with the store's operations and ensure you're prepared to excel in your role.

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What are the requirements to apply for the Assistant Manager position at Domino's East Mesa?

To apply for the Assistant Manager position at Domino's East Mesa, you need to have a valid driver’s license, a clean driving record, and access to an insured vehicle for deliveries. Additionally, you should be able to pass a background check and have open availability to meet the demands of the role.

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What are the work conditions like for the Assistant Manager at Domino's East Mesa?

The work conditions for the Assistant Manager at Domino's East Mesa can be dynamic and vary from in-store activities to outdoor deliveries. You may experience exposure to various weather conditions and work temperatures. It's essential to be prepared for different physical tasks, such as lifting and carrying products, while ensuring safety and quality control standards are met.

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How does Domino's prioritize employee well-being in the Assistant Manager role?

At Domino's, employee well-being is a top priority. The company promotes a safe work environment and values transparency and accountability. By offering stability and comprehensive training, Domino's strives to create an atmosphere where team members feel supported and valued in their positions, making it a great place to work.

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What growth opportunities does the Assistant Manager position at Domino's East Mesa offer?

The Assistant Manager position at Domino's East Mesa offers significant growth opportunities. Many team members start in entry-level positions and advance through the ranks, with approximately 90% of store owners beginning as delivery drivers or pizza makers. This career path allows you to gain experience and develop leadership skills necessary for higher management positions.

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Common Interview Questions for Assistant Manager (07608) - East Mesa
How do you handle multiple priorities in a fast-paced environment?

To effectively handle multiple priorities, I focus on time management and organization. I prioritize tasks based on urgency and importance, and I remain adaptable to any changes that may arise. By staying calm and using checklists, I can ensure that all responsibilities are met efficiently without compromising quality.

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How would you train a new team member as an Assistant Manager?

When training a new team member, I would start with a warm introduction and outline the essential responsibilities. Then, I would provide hands-on training while walking them through each task step by step. It's crucial to encourage questions and feedback so they feel comfortable, and I’d continue to support their growth by checking in regularly.

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What steps do you take to maintain high-quality customer service?

To maintain high-quality customer service, I ensure that I and my team are always attentive, responsive, and friendly. I monitor customer interactions and gather feedback to identify areas for improvement. Leading by example and creating a welcoming, supportive environment encourages team members to provide excellent service as well.

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Can you describe a time when you resolved a conflict in the workplace?

In a previous position, I encountered a conflict between team members over workload distribution. I set up a meeting where each person could express their concerns. Facilitating open dialogue helped to clarify misunderstandings, and together, we agreed on a fair division of tasks that satisfied everyone involved, fostering teamwork.

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What do you think are the most important qualities for an Assistant Manager?

The most important qualities for an Assistant Manager include strong communication skills, solid leadership capabilities, and the ability to multitask. An effective Assistant Manager must also have a positive attitude and be able to motivate the team while remaining focused on achieving store objectives.

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How do you ensure that safety and cleanliness standards are upheld?

To ensure that safety and cleanliness standards are adhered to, I conduct regular inspections and encourage team members to be proactive in reporting any issues. Training staff on best practices for hygiene and safety is vital, and I foster an environment where everyone understands the importance of maintaining these standards for the benefit of both staff and customers.

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How do you motivate your team during busy shifts?

To keep the team motivated during busy shifts, I lead by example and maintain a positive attitude. I recognize individual efforts, celebrate successes, and encourage teamwork. Providing support and keeping communication channels open helps reduce stress and fosters a sense of unity, which is crucial in a high-paced environment.

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Why do you want to work as an Assistant Manager at Domino's?

I want to work as an Assistant Manager at Domino's because I admire the company's commitment to putting people first and fostering a positive work culture. I appreciate the growth opportunities within the company and believe that my skills and experience align well with the store's values. I am excited about the prospect of contributing to the team's success.

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What strategies would you implement to increase sales at the store?

To increase sales, I would focus on improving customer experience and enhancing product visibility through promotions. I would also analyze sales data and customer feedback to identify trends. Collaborating with team members to enhance their upselling skills can drive additional revenue while ensuring we meet customer preferences.

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How would you handle an upset customer?

When handling an upset customer, my first step is to listen carefully to their concerns, validate their feelings, and express empathy. I would work towards finding a solution that meets their needs while adhering to company policies. Maintaining a calm and respectful demeanor can often de-escalate the situation and turn a negative experience into a positive one.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
November 24, 2024

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