Travel & Logistics Coordinator

A Travel & Logistics Coordinator at Raising Cane’s is responsible for booking travel arrangements for crew members, managing logistics for meetings and events, and ensuring a smooth travel experience by working closely with vendors. This includes negotiating contracts and supporting emergency travel issues on weekends or nights.

To succeed as a Travel & Logistics Coordinator at Raising Cane’s, candidates should be detail-oriented, organized, and possess strong communication skills. Proficiency in Microsoft Excel, PowerPoint, and Word is essential, along with the ability to work effectively both independently and within a team.

Raising Cane's prioritizes a great traveler experience by having the Travel & Logistics Coordinator manage all booked travel arrangements, offer support during unexpected situations, and continuously audit and improve travel systems based on feedback and discrepancies.

Typically, after submitting your application for the Travel & Logistics Coordinator role at Raising Cane's, candidates can expect to hear back about interviews within a couple of weeks, depending on the needs of the hiring team and number of applicants.

At Raising Cane’s, there are numerous opportunities for growth within the Travel & Logistics Coordinator position, including the potential to step into managerial roles or transition into related departments as the company continues to scale its operations.

The company culture at Raising Cane's is collaborative and supportive, with a focus on community and teamwork. As a Travel & Logistics Coordinator, you'll be an integral part of a mission-driven team that values each member's contributions, fostering a positive work environment.

Yes, the Travel & Logistics Coordinator role may require working non-standard hours, as it includes supporting an emergency after-hours phone line, which is essential for addressing travel issues that might arise outside of typical business hours.

When managing multiple travel arrangements, it's crucial to have a systematic approach. Start by listing all requests and deadlines. Use tools like spreadsheets to track details and create a priority list based on urgency and complexity. Demonstrating this method can highlight your organizational skills and ability to handle pressure.

In the event of a last-minute flight cancellation, immediately contact the airline to find alternative flights for the traveler. Simultaneously, inform the affected crew member about the situation and the steps being taken. Your calm approach and problem-solving abilities can significantly reduce travel stress for them.

Highlight any experience you have with travel management systems. Discuss specific tools you've used, your proficiency level, and how you navigated challenges using these systems. This will showcase your technical skills and adaptability in managing travel logistics.

When discussing a negotiation, focus on your approach. Detail how you prepared by understanding both the company’s needs and the vendor’s offerings. By demonstrating your strategic thinking and negotiation skills, you'll illustrate your suitability for the coordinator role.

Handling conflicting itineraries requires clear communication and problem-solving. You should discuss the urgency of each request with both departments, then explore solutions like shifting travel dates or consolidating travel plans. This collaborative approach will highlight your negotiation and mediation skills.

Share a specific example of a travel issue you resolved. Detail the problem, your steps in addressing it, and the outcome. Focusing on your proactive attitude and resourcefulness in stressful situations can showcase your fit for the role.

To ensure confidentiality, it is vital to handle travel information with care. Use secure methods for communication, restrict access to sensitive information, and regularly train yourself on data protection policies. This highlights your integrity and commitment to maintaining privacy.

To stay updated on travel industry trends, you can follow travel blogs, subscribe to newsletters, and join professional associations. These methods allow you to gather insights that can positively impact your decision-making as a Travel & Logistics Coordinator.

Customer service is paramount in the role of a Travel & Logistics Coordinator. By providing timely updates and empathetic support to travelers, you ensure their experiences are smooth and satisfactory, which reflects well on the company's values.

Express your enthusiasm for Raising Cane’s culture and mission. Talk about how your skills align with the company's values and how you believe the role can make a meaningful contribution to the team and its community connections.