Principal Product Manager, New Product (B2B GenAI platform)

The Principal Product Manager at Jerry plays a key role in developing our B2B GenAI platform, Propelix. This involves driving the product from conception to implementation, working closely with early customers to refine features and processes that foster customer success. This role is not only about product management but also includes valuable insights from collaboration with key leaders.

To be considered for the Principal Product Manager role at Jerry, candidates should have a Bachelor’s degree and 5-10 years of experience, ideally a mix of structured problem-solving experience followed by hands-on product development work in early-stage B2B SaaS startups. Strong communication, initiative, and organizational skills are also essential.

Interested individuals can apply for the Principal Product Manager position at Jerry by submitting their resume and a cover letter that highlights relevant experience and qualifications. Please make sure to emphasize any previous work in product management and your familiarity with GenAI technologies.

Working at Jerry as a Principal Product Manager means being part of a dynamic, supportive, and innovative work culture. The team comprises passionate individuals who love tackling real-world problems together, all while fostering an environment of learning and growth. You'll have the opportunity to collaborate closely with brilliant minds from various tech backgrounds.

Jerry offers significant opportunities for career growth, especially for a Principal Product Manager. As the company expands, you will be in a unique position to influence product direction and success directly while enhancing your leadership skills and technical expertise, positioning you for advanced roles as Jerry scales.

Jerry’s B2B GenAI platform, Propelix, stands out as it is highly customizable and built upon the success of existing AI-driven solutions, like our chat and voicebots. This platform provides companies with a next-level framework for virtual agents, enabling superior customer interaction and satisfaction, particularly tailored to industries like Insurance.

The Principal Product Manager at Jerry will work closely with early customers to gather critical insights that drive the development of Propelix. This includes asking meaningful questions to deeply understand their needs, executing implementation processes, and ensuring that the technology is customized to produce impactful results for their businesses.

To approach product-market fit effectively, I start by engaging deeply with potential customers to understand their needs and pain points. It's key to ask insightful questions and gather feedback to iterate on the product based on real-world usage and desired outcomes.

Building strong relationships with stakeholders involves open and frequent communication, actively seeking feedback, and showing empathy towards their perspectives. I prioritize transparency and ensure that all stakeholder voices are heard and valued, creating a collaborative environment.

My experience with cross-functional teams has been integral to my success. I regularly collaborate with marketing, sales, and engineering teams to align on product vision and execution, leveraging the diverse strengths of each team to achieve common goals.

I prioritize features based on customer feedback, market demand, and strategic alignment with company goals. I often utilize frameworks like the MoSCoW method to categorize features into Must-haves, Should-haves, Could-haves, and Won't-haves for that particular release.

The most critical skill for a Principal Product Manager is effective communication. This allows one to articulate the product vision clearly, influence stakeholders, and ensure that team members across functions understand their roles and contributions towards achieving our goals.

In the event of a disagreement, I would first ensure to listen to the stakeholder’s perspective fully. Then, I would present data-backed insights and analysis to foster constructive discussion, aiming to find a compromise or clarification that aligns with the overall objectives.

I utilize various techniques to gather customer feedback, including surveys, one-on-one interviews, usability testing, and monitoring user behavior analytics. This multi-channel approach allows me to ensure that feedback is comprehensive and actionable.

In a previous role, we found that a key feature wasn't resonating with customers as expected. I initiated a series of interviews to uncover their core pain points, leading to a strategic pivot that involved reworking the feature based on their insights, which ultimately drove stronger engagement.

To ensure our product development stays on schedule, I employ strong project management techniques, including regular check-ins, utilization of project management tools for transparency, and agile methodologies to ensure we can adapt quickly while still adhering to deadlines.

My approach to competitive analysis involves continuously monitoring competitors' products and strategies, analyzing their strengths and weaknesses, gathering customer reviews, and applying insights to identify differentiated features or improvements for our offerings.