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Clinical Lab Assistant I - Phlebotomist- SEIU (40 hours/week)

Wage Range: $24.25 - $36.77 per hour

Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications, or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.
EvergreenHealth has outpatient phlebotomy clinics located in Canyon Park, Redmond, Woodinville, Kenmore, and Kirkland. 
Job Summary
Performs venipuncture and capillary specimen collection on patients. Depending on work location, performs in-house phlebotomy, in house processing, phlebotomy in a physician office setting, or registration and phlebotomy in a patient service center. Demonstrate effective communication among laboratory colleagues, clients, physicians, medical office staff and patients.
Position is Mon-Friday but must be available for occasional Saturday (typically once every 2- 3 months.
Primary Duties
  1. Performs venipuncture and capillary puncture blood sample collections on patients of all age groups, and accurately identifies and labels all specimens following established laboratory protocol.
  2. Uses the laboratory information system or other reference laboratory’s web-based applications to independently solve complex issues in a sensitive, caring, and timely manner.
  3. Processes all specimens in accordance with laboratory protocol including the proper handling, centrifugation, storage, packaging, and transport.
  4. Responsible for collecting all insurance/financial information necessary for proper billing. Demonstrates knowledge of requirements for collecting ABN’s and filling out MSPQ information.
  5. Accurately enters orders and patient demographic information in the laboratory information system.
  6. Answer and navigate calls with accuracy, efficiency, and courtesy using best customer service tactics and practices.
  7. Performs other duties as assigned.
License, Certification, Education or Experience:
REQUIRED for the position:
  • High School graduate or equivalent or applicable coursework to be applied to obtain required WA State Medical Assistant – Phlebotomy (MA-P) - Certification.
  • Certification from an approved phlebotomy-training program with successful completion of a required internship preferred, or relevant work experience.
  • Medical terminology
  • State of Washington Medical Assistant – Phlebotomist (MA-P) or equivalent.
  • Have and maintain current Healthcare Provider CPR certification.
DESIRED for the position:
  • 3 years of experience working in a clinical laboratory customer service or specimen processing role
  • Previous training and competence in dealing with the unique needs in the range of customer service situations with clinicians and their office staff
  • Working knowledge of the various government regulations specifically Medicare and the Washington state medical Test Site regulations. Working knowledge of the College of American Pathologists (ASCP) and the Joint Commission (TJC) inspection criteria
  • PBT(ASCP)
Benefit Information:
Choices that care for you and your family.
At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.
  • Medical, vision and dental insurance
  • On-demand virtual health care
  • Health Savings Account
  • Flexible Spending Account
  • Life and disability insurance
  • Retirement plans (457(b) and 401(a) with employer contribution)
  • Tuition assistance for undergraduate and graduate degrees
  • Federal Public Service Loan Forgiveness program
  • Paid Time Off/Vacation
  • Extended Illness Bank/Sick Leave
  • Paid holidays
  • Voluntary hospital indemnity insurance
  • Voluntary identity theft protection
  • Voluntary legal insurance
  • Pay in lieu of benefits premium program
  • Free parking
  • Commuter benefits
View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.
This position is covered by a collective bargaining agreement between EvergreenHealth and the Service Employees International Union (SEIU) Healthcare 1199NW.

Average salary estimate

$63436 / YEARLY (est.)
min
max
$50440K
$76432K

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What You Should Know About Clinical Lab Assistant I - Phlebotomist- SEIU (40 hours/week), EvergreenHealth

As a Clinical Lab Assistant I - Phlebotomist at EvergreenHealth, you're stepping into an essential role within our dynamic team. If you’ve got a passion for patient care and a knack for phlebotomy, we want to hear from you! This position involves performing venipuncture and capillary specimen collection on patients of all ages, ensuring that each specimen is accurately identified and handled according to laboratory protocol. Our outpatient phlebotomy clinics span across various locations including Canyon Park, Redmond, Woodinville, Kenmore, and Kirkland, giving you the opportunity to work in diverse settings. You'll also be responsible for communicating effectively with medical staff, patients, and colleagues to provide excellent service. The job is Monday to Friday with occasional Saturday shifts every few months. We're looking for someone who holds a high school diploma or equivalent, along with certification from an approved training program. Experience in a clinical laboratory is a plus, especially if you have a strong understanding of medical terminology and regulations. At EvergreenHealth, we offer competitive benefits, including medical, vision, and dental insurance, tuition assistance, and flexible spending accounts, all designed to support your health and wellness. Join us and be part of a team that values your dedication and contribution!

Frequently Asked Questions (FAQs) for Clinical Lab Assistant I - Phlebotomist- SEIU (40 hours/week) Role at EvergreenHealth
What are the main responsibilities of a Clinical Lab Assistant I - Phlebotomist at EvergreenHealth?

As a Clinical Lab Assistant I - Phlebotomist at EvergreenHealth, you'll focus on performing venipuncture and capillary puncture blood collections. You’ll also manage specimen processing, handling insurance information, and ensuring accurate data entry into the laboratory system. The role includes effective communication with clients and navigating calls with professionalism and courtesy.

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What qualifications do I need to apply for the Clinical Lab Assistant I - Phlebotomist position at EvergreenHealth?

To apply for the Clinical Lab Assistant I - Phlebotomist role at EvergreenHealth, you need to have a high school diploma or equivalent, along with a certification from a phlebotomy training program. While relevant work experience is preferred, it's essential to be familiar with medical terminology and possess a current Healthcare Provider CPR certification.

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What is the wage range for the Clinical Lab Assistant I - Phlebotomist position at EvergreenHealth?

The wage range for the Clinical Lab Assistant I - Phlebotomist position at EvergreenHealth is between $24.25 to $36.77 per hour. This range indicates the entire spectrum of pay for the role, determined based on your years of experience and level of education.

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Is this position full-time or part-time at EvergreenHealth?

The Clinical Lab Assistant I - Phlebotomist position at EvergreenHealth is a full-time role requiring 40 hours per week. It typically follows a Monday to Friday schedule but may require occasional Saturday shifts approximately once every 2-3 months.

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What benefits will I receive as a Clinical Lab Assistant I - Phlebotomist at EvergreenHealth?

EvergreenHealth offers a comprehensive suite of benefits for Clinical Lab Assistants I - Phlebotomists, including medical, vision, and dental insurance, a health savings account, and retirement plans with employer contributions. Other perks include paid time off, tuition assistance, and flexible spending accounts.

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What locations are associated with the Clinical Lab Assistant I - Phlebotomist position at EvergreenHealth?

The Clinical Lab Assistant I - Phlebotomist position at EvergreenHealth involves working at various outpatient phlebotomy clinics located in Canyon Park, Redmond, Woodinville, Kenmore, and Kirkland, offering diversity in your work environment.

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What kind of previous experience is beneficial for the Clinical Lab Assistant I - Phlebotomist role at EvergreenHealth?

Ideal candidates for the Clinical Lab Assistant I - Phlebotomist role at EvergreenHealth will have about three years of experience working in a clinical laboratory environment, particularly in customer service or specimen processing roles, enabling them to handle diverse situations effectively.

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Common Interview Questions for Clinical Lab Assistant I - Phlebotomist- SEIU (40 hours/week)
Can you describe your experience with venipuncture and the techniques you use?

When answering, be specific about the techniques you've mastered and your comfort level with drawing blood from patients of varying ages. Discuss any certifications or training you've completed while describing how you ensure patient comfort and safety during the procedure.

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How do you handle difficult patients during specimen collection?

Share specific strategies that demonstrate your empathy and communication skills. Discuss examples where you successfully calmed anxious patients and ensured a smooth collection process by building rapport.

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What steps do you follow to ensure the proper labeling and handling of specimens?

Highlight your attention to detail and the specific protocols you follow to ensure that every specimen is accurately labeled and processed according to the lab's standards. Mention any software or systems you utilize to track specimens.

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What experience do you have with laboratory information systems?

Talk about your familiarity with laboratory information systems and how you've used them in previous roles. Mention any specific software you've worked with and emphasize your ability to troubleshoot and solve issues independently.

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How do you stay updated on medical regulations and standards in phlebotomy?

Demonstrate your commitment to professional development by discussing resources, training, or organizations you follow. Mention any certifications or workshops you’ve attended that keep you informed on industry changes.

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Can you discuss your experience in dealing with insurance and billing information?

Provide examples of your proficiency in collecting and entering insurance details. Explain how you ensure accuracy in billing processes and your familiarity with any specific forms or procedures, such as ABNs.

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Describe a time when you resolved a conflict in the workplace.

Use the STAR method (Situation, Task, Action, Result) to clearly outline a conflict you've resolved, emphasizing your communication and problem-solving skills to handle tough situations professionally.

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Why do you want to work as a Clinical Lab Assistant I - Phlebotomist at EvergreenHealth?

Express your enthusiasm for the role and the organization. Discuss your alignment with EvergreenHealth’s commitment to patient care and how your values match the organization's mission, showing genuine interest in their work culture.

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What is your process for ensuring excellent customer service in a clinical setting?

Share specific examples of how you prioritize patient interaction, emphasizing empathy and understanding. Talk about the importance of building trust and rapport with patients to enhance their experience.

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How do you manage your time efficiently when dealing with multiple patients?

Discuss your strategies for prioritizing tasks when faced with multiple patients, including organization techniques or tools you use. Mention any experiences where you successfully balanced time between quality patient care and efficiency.

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EvergreenHealth will advance the health of the community it serves through our dedication to high quality, safe, compassionate, and cost-effective health care.

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Full-time, on-site
DATE POSTED
November 25, 2024

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