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Revenue Specialist, Veterans Administration Physician Billing

Recognized as a 2024 Top Workplace by the Tennessean, EnableComp is the leading source of revenue cycle management solutions for complex claims in the US. We proudly partner with well over 1000+ hospitals across the US to help them maximize their revenue from complex claims.


Our Mission

We partner with healthcare providers to maximize reimbursement from complex claims payers by having the best people, processes, products and performance.


Our Vision

We enable healthcare providers to do what they do best.


Position Summary


The Revenue Specialist – Veteran’s Administration acts as the liaison between key client contacts and the VA.  This position is responsible for handling patient health information (PHI) and maintaining extreme privacy and security as it relates to confidential and proprietary information.


Key Responsibilities
  • Analyze and evaluate Veterans Administration (VA) claim payments using EnableComp’s proprietary software, systems and tools. Use payment documentation provided by payers to determine if the medical provider has been reimbursed in compliance with the applicable state fee schedule.
  • Research, request and acquire all pertinent medical records and any other supporting documentation necessary and then submit with hospital claims to the Veterans Administration or TriWest to ensure prompt correct claims reimbursement.
  • Conduct timely and thorough telephone follow-up with payers to ensure claims with supporting documentation have been received and facilitate prompt reimbursement.
  • Prepare correct Veterans Administration initial bill packet or appeal letter using EnableComp systems tools and submit with all necessary supporting documentation to insurance companies
  • Other duties as required.


Requirements and Qualifications
  • High School Diploma or GED required.  Associates or Bachelor’s Degree preferred.
  • 2-4+ years’ experience in healthcare field working in billing or collections.
  • 2+ years’ client facing/customer services experience.
  • 1+ years’ experience with VA billing and collections required. Other complex claims experience a plus.
  • Intermediate level understanding of insurance payer/provider claims processing and subsequent data requirements.
  • Intermediate level understanding of government and veteran benefit programs.
  • Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook).
  • Equivalent combination of education and experience will be considered.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
  • Regular and predictable attendance.


Special Considerations and Prerequisites
  • Practices and adheres to EnableComp’s Core Values, Vision and Mission.
  • Proven ability to meet and/or exceed productivity targets and goals.
  • Maintains stable performance under pressure or opposition.  Handles stress in ways to maintain relationships with all stakeholders.
  • Must be a self-starter and able to work independently without direct supervision.
  • Proven written and verbal communication skills.
  • Strong analytical and problem-solving skills.
  • Proven experience working with external clients; strong customer service skills and business acumen.
  • Ability to prioritize and manage multiple competing priorities and projects concurrently.
  • Must be able to remain in stationary position 50% of the time.
  • Occasionally moves about inside the office to access office equipment, etc.
  • Constantly operates a computer and other office equipment such as a copy/scan/print machine, phone and computer.


EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.


EnableComp recruits, develops and retains the industry's top talent.  As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people.  We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies.  If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.


 Don’t just take our word for it!  Hear what our people are saying:

“I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.” – Revenue Specialist


“I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.” – Supervisor, Operations

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CEO of EnableComp
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What You Should Know About Revenue Specialist, Veterans Administration Physician Billing, EnableComp

Are you looking for a rewarding role where you can truly make a difference? Join us at EnableComp as a Revenue Specialist in Veterans Administration Physician Billing! Recognized as a 2024 Top Workplace by the Tennessean, EnableComp is at the forefront of revenue cycle management solutions for complex claims across the nation. In this role, you will be the vital bridge between key client contacts and the VA, ensuring that Veterans receive the claims reimbursements they deserve. Your day will be filled with analyzing VA claim payments, researching medical records, and preparing comprehensive billing packets - all while maintaining strict confidentiality of patient health information. We pride ourselves on having the best people and processes to help healthcare providers maximize their revenues. With 2-4 years of experience in healthcare billing or collections, and a solid understanding of insurance claims processes, you are exactly who we need! Work independently, but collaboratively as well, in an environment that supports your growth. We value your contributions and believe in investing in our employees. If you’re a self-starter with strong analytical skills and a passion for helping veterans, this opportunity is perfect for you. At EnableComp, we foster a culture where your professional development is prioritized, ensuring you have the resources and support to thrive. Ready to join a family-oriented company that values its team? Apply today and be part of a mission-driven organization that empowers its employees every day!

Frequently Asked Questions (FAQs) for Revenue Specialist, Veterans Administration Physician Billing Role at EnableComp
What is the role of a Revenue Specialist at EnableComp?

As a Revenue Specialist at EnableComp, you will analyze VA claim payments, manage patient health information, and act as a liaison between healthcare providers and the Veterans Administration to ensure prompt and accurate reimbursements.

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What qualifications are needed for the Revenue Specialist position at EnableComp?

To qualify for the Revenue Specialist role at EnableComp, you should have a High School Diploma or GED (an Associate's or Bachelor's degree is preferred), alongside 2-4 years of experience in healthcare billing or collections, and at least 1 year of experience specifically in VA billing.

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What is the working environment like for a Revenue Specialist at EnableComp?

EnableComp offers a supportive and collaborative work environment for Revenue Specialists, where teamwork is emphasized, and professional growth is nurtured through continuous development opportunities.

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How does EnableComp ensure the professional growth of its Revenue Specialists?

EnableComp is committed to the professional growth of its Revenue Specialists by providing access to tools, resources, and support needed to thrive in their roles while maintaining a culture centered on shared values and goals.

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Why should I work as a Revenue Specialist at EnableComp?

Working as a Revenue Specialist at EnableComp means being part of a recognized top workplace that values its employees, supports their development, and commits to bettering the lives of veterans through critical billing processes.

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What core values does EnableComp uphold for its Revenue Specialists?

EnableComp upholds core values focused on empowerment, team collaboration, and client satisfaction, ensuring all Revenue Specialists embody a spirit of cooperation that drives both personal and professional success.

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What does the interview process look like for a Revenue Specialist at EnableComp?

The interview process for a Revenue Specialist at EnableComp typically involves discussions about your experience in healthcare billing, your understanding of VA claims, and how you align with EnableComp’s mission and values.

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Common Interview Questions for Revenue Specialist, Veterans Administration Physician Billing
Can you describe your experience with VA billing and collections?

In your response, highlight specific experiences where you've handled VA claims, including the processes you followed for submission, documentation requirements, and any challenges you overcame to ensure successful reimbursements.

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How do you ensure the confidentiality and security of patient health information?

Emphasize your familiarity with regulations such as HIPAA and your methods for safeguarding sensitive data, demonstrating your commitment to privacy in handling patient information.

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What strategies do you use to analyze claim payments effectively?

Share your analytical approach, including specific tools or software you use, how you assess compliance with state fee schedules, and any best practices that help streamline your analysis process.

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Describe a time when you faced a challenge in claims processing. How did you resolve it?

Use the STAR method (Situation, Task, Action, Result) to describe a relevant challenge, showcasing your problem-solving skills and how your actions led to a positive outcome.

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How do you prioritize multiple claims and tasks in a busy environment?

Outline your organizational skills and tools you might use to manage your workload, demonstrating your ability to efficiently handle competing priorities without sacrificing quality.

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What is your understanding of complex claims and the revenue cycle management process?

Provide a clear and concise overview of how complex claims differ from standard claims, along with the key steps in the revenue cycle management process from initiation to reimbursement.

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How do you stay updated on changes in billing regulations and practices?

Discuss your proactive approach to continuous learning, such as attending workshops, following industry news, and networking with other professionals in the healthcare billing field.

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Can you provide an example of effective communication with a client or payer?

Share a specific instance where your strong communication skills led to a successful resolution of a client's issue, emphasizing your ability to maintain positive relationships.

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What role do you think customer service plays in the Revenue Specialist position?

Discuss the importance of customer service in maintaining provider relationships, ensuring timely claims processing, and fostering trust with both clients and the VA.

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Why do you want to work for EnableComp as a Revenue Specialist?

Reflect on how EnableComp's mission and values resonate with your professional aspirations and why you want to contribute to a company that prioritizes veterans and their financial wellbeing.

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EnableComp is a client success focused company that focuses on maximizing complex claims reimbursements in the healthcare sector.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 24, 2024

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