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Senior Payroll Compliance Analyst

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy

About the Role:

Gusto is seeking a Payroll Compliance professional to play an integral part in all things payroll. As Gusto scales and expands, this team is frequently called upon to help research requirements, communicate upcoming changes to internal and external customers, assist with internal testing, resolve issues, review processes, and conduct training. We are looking for a new team member that is eager to  learn about new payroll compliance rules, enjoys reading and deciphering complex legislation and regulations, translating compliance rules into simple systems and processes, and can coordinate between internal teams.

You'll have the opportunity to roll up your sleeves and play a vital role in the development and growth of the payroll infrastructure as Gusto continues to scale.

Here’s what you’ll do day-to-day:

  • Research new payroll compliance rules, and track upcoming changes and legislation
  • Document requirements and communicate to internal teams promptly
  • Lead & participate in project/product management meetings in order to guide product development from a regulatory perspective
  • Establish metrics, prioritize new features and system enhancements using risk assessments, cost/benefit analysis, and monitor and report on our progress on metrics and goals.   
  • Identify ways to improve our systems, processes, documentation, training and communications; anticipate and quickly resolve open questions
  • Reach out to federal, state and/or municipal agencies, other industry members and vendors, as appropriate to resolve or escalate issues
  • Support our customer care advocates and engineering teams with impeccable compliance research

Here’s what we're looking for:

  • 7-10 years overall professional experience in US payroll and/or payroll tax
  • 5+ years of technical experience (QA, Compliance, Data Analytics) with payroll systems and/or payroll rules and regulations
  • Ability to research and translate compliance changes into process-driven documentation for operational and engineering teams
  • Experience collaborating with engineering teams in the software development lifecycle; previous user acceptance testing experience is strongly preferred
  • Experience offering guidance and opinions to internal teams and/or customers regarding the best course of action using data and your payroll expertise
  • Ability to handle internal and external escalations (i.e. addressing delays, questions, and other concerns with agencies)
  • Must have excellent communication skills and ability to provide status updates to engineering and customer-facing partners

Our cash compensation amount for this role is between $112,000 - $132,00/year in Denver and between $136,000 - $160,000/year for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

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$112000K
$160000K

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What You Should Know About Senior Payroll Compliance Analyst, Gusto, Inc.

Are you ready to take your expertise in payroll compliance to the next level? Gusto, a modern, online people platform based in Denver, San Francisco, and New York, is on the lookout for a Senior Payroll Compliance Analyst. This role is integral to our operations as we help small businesses manage their teams with precision and care. You’ll dive deep into the world of payroll, researching compliance requirements, translating complex legislation into clear processes, and collaborating across various teams to ensure our systems meet rigorous standards. Imagine being part of a lively team that not only cultivates knowledge but also takes charge in guiding product development from a regulatory standpoint. As a Senior Payroll Compliance Analyst at Gusto, you will monitor metrics, prioritize enhancements, and engage in hands-on problem-solving. We’re seeking someone who thrives on learning about new payroll compliance rules and enjoys the challenge of making them understandable for all. With 7-10 years of experience in US payroll and a technical background, you’ll bring a wealth of knowledge to our collaborative environment. If you believe that work should empower lives and you want to be part of a company that lives by that principle, Gusto welcomes you to embark on this journey with us.

Frequently Asked Questions (FAQs) for Senior Payroll Compliance Analyst Role at Gusto, Inc.
What are the responsibilities of a Senior Payroll Compliance Analyst at Gusto?

As a Senior Payroll Compliance Analyst at Gusto, your primary responsibilities include researching new payroll compliance rules, communicating changes to internal teams, participating in product management meetings, documenting requirements, and resolving payroll-related issues. You'll play a significant role in ensuring that Gusto's payroll systems remain compliant and efficient, ultimately helping our clients manage their payroll needs seamlessly.

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What qualifications do I need to apply for the Senior Payroll Compliance Analyst position at Gusto?

To apply for the Senior Payroll Compliance Analyst position at Gusto, candidates should have 7-10 years of overall professional experience in US payroll and/or payroll tax, with at least 5 years specifically in technical roles related to Compliance or Data Analytics. Excellent communication skills, the ability to handle escalations, and experience collaborating with engineering teams are also essential qualifications for this exciting role.

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How does Gusto support employees in their professional growth as a Senior Payroll Compliance Analyst?

At Gusto, we believe in nurturing career development and providing our employees with opportunities to grow. As a Senior Payroll Compliance Analyst, you will be supported through extensive training programs, team collaboration, and mentorship that emphasizes learning about current payroll compliance rules. We take pride in a culture of continuous improvement and encourage our analysts to contribute to enhancing our payroll systems and processes.

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What is the company culture like at Gusto for a Senior Payroll Compliance Analyst?

Gusto fosters a collaborative, inclusive, and dynamic company culture. As a Senior Payroll Compliance Analyst, you'll be part of a team that values diverse perspectives and skills. Our mission is to empower employees while ensuring that our work environment inspires creativity and innovation, making it an enjoyable place for everyone to thrive and succeed.

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What is the expected salary for a Senior Payroll Compliance Analyst at Gusto?

The cash compensation for a Senior Payroll Compliance Analyst at Gusto varies based on location. In Denver, the salary ranges from $112,000 to $132,000 per year, while in New York and San Francisco, it ranges from $136,000 to $160,000 annually. Final offers may differ based on individual experience, expertise, and other relevant factors.

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What types of projects might a Senior Payroll Compliance Analyst work on at Gusto?

A Senior Payroll Compliance Analyst at Gusto will engage in diverse projects, such as leading the analysis of new payroll regulations, enhancing existing compliance processes, and participating in product management meetings to provide regulatory guidance. Our focus is on improving systems, processes, and documentation to support our clients effectively, making this role both dynamic and impactful.

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What kind of software tools do Senior Payroll Compliance Analysts use at Gusto?

At Gusto, Senior Payroll Compliance Analysts utilize a range of software tools tailored to payroll management and compliance analysis. These tools include payroll systems, project management applications, data analytics platforms, and database management tools designed to help gather and analyze payroll information and ensure compliance with labor laws and regulations.

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Common Interview Questions for Senior Payroll Compliance Analyst
Can you explain your experience with US payroll compliance and how it relates to the role at Gusto?

In your response, emphasize any specific experiences you've had with payroll compliance regulations, how you stayed up-to-date on changes, and the impact of your decisions on compliance. Showcase your problem-solving abilities and any successful projects you led in this area to demonstrate your value for Gusto.

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How do you approach researching new payroll compliance rules?

Detail your methodology for researching payroll compliance, such as utilizing government resources, attending webinars, and networking with industry professionals. Highlight your skills in synthesizing complex information into actionable insights that can be communicated clearly to teams at Gusto.

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Describe a time you faced a significant compliance challenge and how you resolved it.

Use the STAR method (Situation, Task, Action, Result) to illustrate the challenge, your specific role in addressing it, the actions you took, and the successful outcome. Focus on your analytical skills and ability to collaborate with teams during this process.

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How do you ensure meticulous documentation of payroll processes?

Discuss your organizational skills and the methods you use to document changes, including any tools or software that assist in maintaining accountability and accuracy. Emphasize the importance of having clear and concise documentation for training and operational efficiency.

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What role does communication play in your work as a payroll compliance analyst?

Stress the importance of clear communication in conveying compliance requirements to various teams, providing updates on legislation changes, and guiding stakeholders through processes. Provide examples where your communication skills played a critical role in team alignment.

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Can you share your experience collaborating with technical teams?

Illustrate how you've previously worked with engineering or software development teams, focusing on collaboration in projects or user acceptance testing. Share specific examples that highlight your understanding of the technical aspects tied to payroll systems.

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What strategies do you use to manage multiple projects simultaneously?

Discuss project management techniques like prioritization, setting milestones, and effective delegation. Share how you adapt to changing circumstances and manage expectations internally and externally to ensure all projects align with compliance objectives.

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How do you stay updated on changes and trends in payroll laws?

Mention resources you use, such as professional organizations, continual education, and online subscriptions to payroll law updates. Emphasize your proactive approach to ensure that you remain informed and your knowledge is applicable for Gusto.

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Describe a time when you had to explain complex legislation to someone without a payroll background.

Provide an example that describes your approach to breaking down complex information into simple terms. Highlight your communication ability by explaining how you helped the individual understand the relevance and implications of the legislation.

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What software systems are you experienced with in relation to payroll and compliance?

List software systems you've worked with previously and your experience with each. Talk about how these systems helped you streamline processes, improve compliance accuracy, and supported your role as a Senior Payroll Compliance Analyst.

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Gusto was founded in 2011. This company provides payroll processing and employee benefits services. Their headquarters are located in San Francisco, California.

116 jobs
MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$112,000/yr - $160,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 26, 2024

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