Customer Service Rep(06980) - 1521 S First St

As a Customer Service Rep at Domino's Pizza, you’ll be involved in a variety of tasks including taking and processing orders over the phone and in person, preparing delicious pizzas, stocking ingredients, and ensuring the store remains clean and organized. Your main goal will be to provide exceptional customer service, making sure every customer leaves satisfied!

To qualify as a Customer Service Rep at Domino's Pizza, candidates must be at least 16 years old. You should have strong verbal and writing skills, and the ability to perform basic math to make accurate monetary changes. It's essential to communicate effectively with both customers and coworkers to ensure smooth order processing.

Domino's Pizza offers flexible scheduling options for Customer Service Reps, which means you can work hours that fit around your school or other commitments. Whether you need part-time or full-time hours, we’ve got shifts available to suit your schedule, including nights and weekends.

No prior experience is required to become a Customer Service Rep at Domino's Pizza! We value enthusiasm and a willingness to learn. You'll receive thorough training that prepares you for all tasks required in the role, ensuring you feel confident and capable from your very first day.

At Domino's Pizza, we pride ourselves on promoting from within. As a Customer Service Rep, you can work your way up to management and beyond! We actively encourage growth and development, so if you have ambitions, we'll support you in every way possible to help you achieve your career goals.

Working at Domino's Pizza is special because we put our people first. You become part of a vibrant team that values collaboration and camaraderie. We foster a supportive environment where your contributions are celebrated, and there's always room for laughter while serving up great food!

To apply for the Customer Service Rep position at Domino's Pizza, simply visit our local store at 1521 S First St, Lufkin, TX, and fill out an application, or check our franchise website for more details. We would love to meet you and discuss how you can join our team!

Good customer service is all about understanding and meeting customer needs. In your response, emphasize the importance of communication, attentiveness, and a friendly attitude. Mention how creating a positive experience can lead to customer loyalty and satisfaction.

When dealing with a difficult customer, listen actively to their concerns and remain calm. Acknowledge their feelings and apologize if necessary, demonstrating that you care. Explain potential solutions or alternatives they might appreciate, reflecting your problem-solving abilities.

Utilize this question to showcase your teamwork skills. Share specific examples from previous experiences where you contributed to achieving a goal. Highlight your ability to communicate effectively and collaborate with others, as teamwork is essential in a role at Domino's.

If you make a mistake while taking an order, it’s crucial to stay calm and take responsibility. Apologize to the customer, explain the error, and offer to correct it promptly. This demonstrates accountability and dedication to customer satisfaction, valuable traits at Domino's.

To handle a busy shift, explain your approach to prioritization. Describe how you’d assess the urgency of each task, remain organized, and possibly enlist team members' help. Stress your ability to work efficiently under pressure, ensuring that customer needs are always met.

Express genuine enthusiasm for working at Domino's Pizza. Speak about shared values such as teamwork, community, and your appreciation for the product. Mention how interested you are in developing your customer service skills and potentially growing within the company.

In your answer, convey a passion for helping others and a commitment to making people happy. Share that positive feedback and the satisfaction of resolving customer issues are motivating factors for you, ultimately enhancing their experience at Domino's.

Discuss your comfort level with technology, emphasizing your willingness to learn and adapt. Share examples of your experiences with other technological tools or systems to demonstrate your ability to quickly learn the point-of-sale system at Domino’s.

To promote team spirit, share ideas such as organizing team-building activities, offering positive reinforcement, and ensuring everyone's contributions are recognized. Emphasize your belief that a happy team creates a better environment for customer service.

Be honest about your availability. Mention being flexible and available for nighttime and weekend shifts, showing your readiness to get involved in a busy work environment, particularly during peak hours when demand is highest.